Polycom DOC2702A User Manual
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Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
B-4
Polycom, Inc.
Fallback version is being used
Fallback version is being used. Restore current version. Version being used:
[running version]; Current version: [current version].
[running version]; Current version: [current version].
File error
Possible reasons for the file error:
•
XML file does not exist [file name]; Error no: [error number].
•
Not authorized to open XML file [file name]; Error no: [error number].
•
Unknown problem in opening XML file [file name]; Error no: [error number].
•
Failed to parse XML file [file name].
File system scan failure
File system scan failure:
Failed to scan [file system path].
Failed to scan [file system path].
File system space shortage
File system space shortage:
Out of file system space in [file system path]; Free space: [free space
percentage]% ([free space] Blocks) - Minimum free space required: [minimum
free space percentage]% ([minimum free space] Blocks).
Out of file system space in [file system path]; Free space: [free space
percentage]% ([free space] Blocks) - Minimum free space required: [minimum
free space percentage]% ([minimum free space] Blocks).
Gatekeeper failure
Possible reasons for the Gatekeeper failure:
•
Failed to register to alternate Gatekeeper.
•
Gatekeeper discovery state.
- Check GK IP address (GUI, ping)
•
Gatekeeper DNS Host name not found.
•
Gatekeeper Registration Timeout.
•
Gatekeeper rejected GRQ due to invalid revision.
•
Gatekeeper rejected GRQ due to resource unavailability.
•
Gatekeeper rejected GRQ due to Terminal Exclusion.
•
Gatekeeper rejected GRQ due to unsupported feature.
•
Gatekeeper rejected GRQ. Reason 18.
•
Gatekeeper rejected RRQ due to Discovery Required.
•
Gatekeeper rejected RRQ due to duplicate alias.
- Check duplicate in aliases or in prefixes
•
Gatekeeper rejected RRQ due to Generic Data.
•
Gatekeeper rejected RRQ due to invalid alias.
•
Gatekeeper rejected RRQ due to invalid call signaling address.
•
Gatekeeper rejected RRQ due to invalid endpoint ID.
•
Gatekeeper rejected RRQ due to invalid RAS address.
•
Gatekeeper rejected RRQ due to invalid revision.
•
Gatekeeper rejected RRQ due to invalid state.
Table B-1
Alarms (Continued)
Alarm Code
Alarm Description