Polycom DOC2702A User Manual

Appendix H-Setting the MCU for Integration Into Microsoft Environment

Polycom, Inc.

•

Selecting Pause my Video in OC client causes the call to downgrade to audio only call if 

the call was not in Audio Only mode at all (the call was started as a video call). 
If the call is started as an audio only call and video is added to it, or if the call was 

started as video call and during the call it was changed to Audio Only and back to 

video, selecting Pause my Video will suspend it as required.

•

Rarely, the OC client disconnects after 15 minutes. The OC client can be reconnected 

using the same dialing method in which they were previously connected (dial-in or 

dial-out).

•

Rarely, all SIP endpoints disconnect at the same time. The SIP endpoint can be 

reconnected using the same dialing method in which they were previously connected 

(dial-in or dial-out).

Polycom Implementation and Maintenance services provide support for Polycom solution 

components only. Additional services for supported third-party Unified Communications 

(UC) environments integrated with Polycom solutions are available from Polycom Global 

Services and its certified Partners. These additional services will help customers successfully 

design, deploy, optimize and manage Polycom visual communications within their UC 

environments. 
Professional Services for Microsoft Integration is mandatory for Polycom Conferencing for 

Microsoft Outlook and Microsoft Office Communications Server integrations. For additional 

information and details please see 

http://www.polycom.com/services/

professional_services/index.html

 or contact your local Polycom representative.