Avaya S8100 User Manual

Interactions with switches and voice-mail systems

Enhancements to Reporting – Prints, or exports to a file, a screen capture of any switch 
command

Importing Enhancements – Imports from a file into the data import grid

Port Browser Enhancements – Includes the board’s description (such as digital line, 24-
port, 2-wire DCP port)

You might encounter either version 1.0 or 1.5 at customer sites. Although customers are responsible for 
using Avaya Site Administration to add devices, upgrade Avaya Site Administration, and administer the 
switch, voice technicians and maintenance teams must know how to successfully install and test Avaya 
Site Administration, which includes:

Knowledge of Microsoft Windows environment, especially Windows 2000

How to install the Avaya Site Administration product

How to test (for example, test a login, access a switch, print a button label, cut through to legacy 
switch or INTUITY AUDIX)

How to ensure customer acceptance

High-level knowledge of contents of available documentation, including on-line documents

In addition, Field Technicians will be responsible for analyzing and correcting problems reported by the 
customer and must know how to use Avaya Site Administration for problem resolution.

The Avaya Site Administration Help system contains software-embedded documentation to help install 
and troubleshoot the system, including:

Avaya Site Administration task-oriented online help

Avaya Site Administration online help reference

Installation wizard

Avaya Site Administration connectivity troubleshooting help topics

Communication Manager task-based help topics

Communication Manager reference topics, using the Administrators Guide for Avaya 
Communication Manager (555-233-506)

Avaya Site Administration is not client-/server-based. It communicates directly with switches and 
INTUITY AUDIX systems as follows:

Through a direct hardware connection within an S8100 computer

Over a LAN

With a modem or data module

S8100, as shipped, allows installation personnel to connect to switches and voice-mail systems through 
the direct hardware connection in the S8100 computer. To optimize the efficiency of S8100 and Avaya 
Site Administration, and because administrators may not want to work directly on the S8100 computer, 
install Avaya Site Administration software on a separate computer and connect to the switch in any of the 
other 3 ways listed above.