Midland Radio HANDHELD CB RADIO User Manual

page 7

If you have a problem which you believe requires service, please first check the FAQ section of this website, check 

your Owner’s Manual, or call and speak with a service technician. Many problems can be remedied without 

returning the unit for service. If necessary, return as follows:

1.  Pack the unit in its original box and packing. Then pack the original box in a suitable shipping carton. 

Caution: Improper packing may result in damage during shipment.

2.  Include the following:

a. Full description of any problems

b. Daytime telephone number, name & address

3.  For warranty service include a photocopy of the bill of sale from an authorized dealer or other proof of 

purchase showing the date of sale.

4.  You do not need to return accessory items (Microphones, Mounts, and Owners Guide) unless they might be 

directly related to the problem.

5.  Repairs not covered by warranty or units that are over ONE year old are subject to a repair fee. Please call for 

a quote on repair service cost at 816-241-8500. Send only cashier’s check, money order, Master Card or Visa 

card number.

For Technical Support Contact:

Midland Radio Corporation

5900 Parretta Drive

Kansas City, Missouri 64120

Phone: (816) 241-8500

Fax: (816) 241-5713

E-mail: mail@midlandradio.com

Web site: www.midlandusa.com

Midland Radio Corporation will repair or replace, at its option without charge, any Midland CB Radio which 

fails due to a defect in material or workmanship within ONE year following the initial consumer purchase. This 

warranty does not apply to accidents of any kind, exposure to pressure, extreme temperatures, and submersion 

water damage as this product is water resistant but not waterproof, battery leak or abuse. Accessories have a 90 

day warranty from date of purchase, including any mounts and microphones. This warranty does not include the 

cost of labor for removal or re-installation of the product in a vehicle or other mounting. This warranty gives you 

specific legal rights, and you may also have other rights, which vary from state to state.

Note: The above warranty applies only to merchandise purchased in the United States of America or any of the 

territories or possessions thereof, or from a U.S. Military exchange.

For product purchased in Canada: Performance of any obligation under this warranty may be obtained by 

returning the warranted product, along with proof of purchase, to your dealer in Canada. This warranty gives 

you specified legal rights. Additional warranty rights may be provided by law in some areas.

This device complies with Part 15 of the FCC rules. Operation is subject to the condition that this device does 

not cause harmful interference.