Midland Radio P-20 User Manual

Page of 16
Owner’s Manual for the P-20 (Itinerant Radio) 
http://www.midlandradio.com 
Page 13 of 16 
TROUBLESHOOTING 
 
PROBLEM 
   SOLUTION 
 
No Power 
1. Check battery installation and/or replace batteries 
Cannot Receive 
Messages 
1.  Make sure the volume is set high enough. 
2.   Confirm the radios have the same channel and or 
CTCSS/DCS code settings. 
3. Change your location, you may be out of range. 
4.  Install batteries properly or replace. 
5.  Buildings, obstructions, operating indoors or in vehicles may 
interfere with communication. Change your location. 
6.  Make sure the radio is not transmitting. This could be due to 
the radio being switched to VOX operation or accessories 
not set properly. 
Range is Short 
1. Operating the radio from a vehicle or from a metal building will 
decrease the range. If possible operate outside of vehicles or 
buildings.  
2. Carrying the radio so that the antenna is very near the body 
will decrease the range. Hold the radio in the open for the best 
range. 
3. Battery condition can affect range.  Replace or recharge 
batteries. 
Interference/Static 
1.  Using the CTCSS should stop you from hearing interference 
from other users and computers. 
2.  Radios too close. Radios must be at least 5 feet apart. 
3.  Radios too far apart. Obstacles interfere with transmissions. 
Talk range is up to 4 miles in unobstructed, clear areas. 
Radio is not 
responding to  
button presses 
1.  Make sure radio is not in “VOX” mode. 
2.  Make sure key lock is not on. See To lock the controls 
3.  Make sure radio is not transmitting. 
4.  Radio might need to be reset, See Resetting Radio. 
5.  Ensure accessory microphone is set properly (see Page 13). 
Display is dim 
1.  Reposition or replace batteries. 
Charger not 
functioning 
1.  Charger pin is not properly in place. Check that charger is 
fully inserted into the jack on the bottom of the radio. If 
using the drop-in charger, check the contacts on the bottom 
of the radio they may require cleaning. If all is correct allow 
the batteries to charge for the specified time. 
2.  Ensure the outlet the charger is plugged into is functioning 
properly. 
3.  Check that the batteries are installed in the radio properly. 
4.  Remove batteries from the radio and try to charge separately.