Sony DR-BT101IK User Manual

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DR-BT101iK_U [US, ES] 4-139-303-11(1)
DR-BT101iK_U [US, ES] 4-139-303-11(1)
1
US
Symptom
Cause / Remedy
Charging cannot be 
done.
Check that the headset and the computer are firmly 
connected by the USB cable.
Check that the computer is turned on.
Check that the computer is not in standby, sleep or 
hibernation mode.
Charging time is too 
long.
Check that the headset and the computer are directly 
connected, not via a USB hub.
The headset cannot 
be recognized by a 
computer.
The USB cable is not connected properly to the USB 
port of the computer. Connect the USB cable again.
Check that the headset and the computer are directly 
connected, not via a USB hub.
A problem may occur with the connected USB port of 
the computer. Connect to another USB port if it is 
available.
Try the USB connection procedure again in cases 
other than those stated above.