Canon EOS 20D User Manual

1-7

Cover/Table of

Contents

Downloading Images
from the Camera,
and Camera Settings

Working with
Images in the
ZoomBrowser EX

Remote Shooting in
the EOS Capture

Troubleshooting
and Uninstalling
the Software

Index

Setting the EOS 5D
and EOS-1D Series
Cameras

Introduction

Due to Windows XP specifications, you may experience the following restrictions with
the PTP function. We recommend downloading shot images using CameraWindow
(p.1-4).
• RAW images cannot be downloaded.

(Even if RAW images are displayed, they cannot be downloaded.)

• When a memory card in the camera contains both RAW images and JPEG images,

you may not be able to download the JPEG images.

• Shooting information for downloaded images may be altered or deleted.
• Images cannot be downloaded if there is a large quantity of images in the camera

(approximately 1,000 images).

• It may take several minutes after connecting the camera and your computer until the

PTP function is operational.

• Vertically shot images become horizontal when downloaded, or an image does not

rotate even if you use the Rotate command.

In addition to the above restrictions, you may not be able to download images correctly
depending on your OS version and computer environment.