Panasonic CT 27DC50 User Manual

Page of 49
T
ROUBLESHOOTING
 C
HART
 - DVD
47
Troubleshooting Chart - DVD
Before calling for service, determine the symptoms and follow suggested solutions.
 
S
YMPTOMS
Solutions
Play fails to start even after PLAY 
is pressed.
Play starts but then stops 
immediately. 
This player cannot play a disc other than DVD, 
VIDEO CD and CD.
The disc may be dirty and may require cleaning.
Make sure that the disc is installed with the label side 
facing up.
Can’t adjust Volume with remote 
control while in DVD mode
Press the TV Mode button, then press VOL buttons.
Press the DVD mode button to return to DVD
operation.
No sound.
Make sure that the TV speakers are turned On.
If connected to stereo systems, check all the 
connections and check the amplifier’s input selection.
Play does not start even when title 
is selected.
Check the Ratings level setting. The disc has a 
different rating than the one selected in the DVD 
SETUP menu.
Picture distorted during rapid 
advance or rapid reverse.
The picture will be somewhat distorted at times: this 
is normal.
No key operation (by the controls 
on the TV set or remote control 
unit) is effective. 
Some operations may be prohibited by the disc.
No 4:3 (16:9) picture.
Choose the correct TV aspect from the DVD SETUP 
menu.
No on-screen display.
The “Off” setting is selected for On-screen 
Messages. Select “On” to view the On-screen 
Messages.
No subtitles
Subtitles appear only with discs containing them.
Subtitle option turned Off. Select “On” from subtitle 
sub-Menu.
Angle cannot be changed.
This function dependent on software availability. 
Even if a disc has a number angles recorded, these 
angles are for specific scenes only.
Audio sound track and/or subtitle 
language is not the one selected at 
the initial settings.
If the audio sound track and/or subtitle language 
does not exist on the disc, the language selected at 
the initial settings will not be seen or heard.
TQB2AA0339-1 DVD COMBO.fm  Page 47  Thursday, May 10, 2001  7:56 AM