ATEN Technology RS-485 User Manual

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Troubleshooting
Limited Warranty
IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE 
PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, 
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE 
OF THE PRODUCT, DISK OR ITS DOCUMENTATION.
The direct vendor makes no warranty or representation, expressed, implied, or 
statutory with respect to the contents or use of this documentation, and specially 
disclaims its quality, performance, merchantability, or fitness for any particular 
purpose. The direct vendor also reserves the right to revise or update the device or 
documentation without obligation to notify any individual or entity of such revisions, 
or update. For further inquires please contact your direct vendor.
Symptom
Action
Data Transmission
Failure
Check that IC-485AI units are securely 
plugged into the computers’ serial ports.
Check that the cables are properly set up 
and properly connected.
Check that SW1 and the DIP Switch are set 
properly.
Insert terminal resistors according to the 
information given on p. 13
Data Loss or Error
Check that the Data Rate and Data Format 
are the same for all devices.
Insert terminal resistors according to the 
information given on p. 13