Nortel Networks P0605665 03 User Manual
188 Chapter 14 Monitoring Call Center call activity
P0605665 03
Logging off
Log off when you complete your shift or will be away from your telephone for an extended period.
1
From the display that shows your name on the top line, press OUT. The date and time display
appears.
appears.
If OUT does not appear, you are not logged on to any skillsets.
Changing your supervisor password
Keep your password confidential. Change your password regularly, about every 30 days.
1
Press ≤·‚›.
2
Enter your Agent ID number and press OK.
3
Enter your password and press OK.
The default password you enter to log on for the first time, or if your password is reset, is
0000. If you use the default password you must change your password.
0000. If you use the default password you must change your password.
4
Press ADMIN.
5
Enter a new password from four to eight digits long and press OK.
6
Enter your new password again and press OK.
7
Press ®.