User ManualTable of ContentsTable of Contents3Introduction7Usage and Functionality7Functions and Features of the default Device Configuration7T-Net-Functions of analog Telephones supported by the PBX8ISDN Features supported by the PBX8Instructions for using the Manual8Use of the Manual8Symbols used in this Manual8Differences using various Telephones9Analog Telephones (Pulse Dial and DTMF)9Analog T-Net-Telephones9ISDN Telephones9System Telephones9Telephoning10You like to react to an inbound Call10Your Telephone rings10Other internal Telephones ring (Pickup)10An Answering Machine already accepted a Call (Takeover)10Call Waiting Tone in the Receiver10You like to make an internal Call11Call an internal Telephone11Generate Call Waiting Signals on a busy internal Telephone11You like to make an external Call (Call via Exchange Line)11Call an external Number11Call an external Number via Short-Code Dial Number (Dialling Assistance)12Start external Calls without Presentation of your calling Number12You like to separate the Charges of external Calls to different Accounts12Selecting Exchange Lines before starting an external Call (COMpact 4410 USB and COMmander Basic only)12The called Person does not take the Call12The called Subscriber in a Query does not take the Call - Finish the Call13Start a Recall on no Reply for internal Telephone Call13Start a Recall on no Reply for external Calls (CCNR).13You are Dialling a Number and are Hearing the busy Tone13Start Recall on Busy for internal Telephone Call14Starting Recall on Busy via Public Exchange for external Connection (CCBS)14Reserve Exchange Line for the next Call on busy Exchange Lines14Start a Priority Call to a Telephone protected by the Do-Not-Disturb Service14The Subscriber called in a Query is busy - Finishing the Call14You are in a Conversation15Start second call (Query Call)15Other internal Telephones are ringing (Pickup if you are in another Call)16Parking external Call on the external S0 Port (For Point-to-Multipoint Connection only)16You are in a Call and like to Transfer it16Transfer a Call with prior Notice17Transfer external Call without Announcement to an internal Telephone (Blind Transfer)17Transfer an external Call to a currently unknown internal Target (Open Query)17Transfer external Call to an external Connection (External to External Transfer)18Calling an internal third Calling partner and transfer to the second calling Partner18You have two Calls (Query Call)19Transfer both calling Partners19Finish one of both Calls19Talking alternately with both Calling Partners (Alternation)19In the Receiver is a Knocking Tone - Reject the Waiting Caller19Talk to both Call Partners at the same Time (Conference)20You have a Conference Call20Transfer both calling Partners20Finish the Call with only one calling Party20Talk alternately with both Calling Partners (Alternation)21Talking to a Visitor at the Door (Door Terminal Call)21Your Telephone rings with the Door Bell Rhythm21The Door Bell rings21The Visitor has not pressed the Door Bell Key22You are in a Conversation and the Door Bell rings22Open the Door during a Door Call22Change to another Door during a Door Call22You like to take an Emergency Call22Your Telephone rings with the Alarm Rhythm22Settings23You like to use different PBX Configurations (Day, Night etc.)23Make Settings depending on switchable Configurations23Switching over the Configurations by Hand23Activate automatic Configuration Switching24Enquire the active Configuration24You like to stay reachable during your Calls24Permit/Forbid the Call Waiting (Knocking) for the Telephone24You do not like to present your Telephone Number to the Called Party24Restrict the calling Number Presentation for all of your outbound Calls24Somebody should be reachable for internal/external Callers to your Telephone Number (Subscriber Call Forwarding)25Forward Telephone „unconditional“ to an internal/external Telephone because you are absent25Forward Telephone „on Busy“ to an internal/external Telephone because you are currently Telephoning26Forward Telephone „on no Reply“ to an internal/external Telephone in Case of a short Absence26Switch the already configured Subscriber Call Forwarding on/off26Switch off all active Subscriber Forwarding Settings for the Telephone26Receive Calls at another internal Telephone (Follow-me)26Programming Subscriber Call Forwarding via an external Telephone if you are „Out of Office“27External Callers should always reach Somebody when calling your external Number (MSN/DDI Call Forwarding)28Forward Exchange Line Number „unconditional“ to an external Telephone because nobody is there28Forward Exchange Line Number „on Busy“ to an external Telephone if the internal Telephones are busy at the Moment28Forward an Exchange Line Telephone Number „on no Reply“ in Case of a short Absence28Switch the already configured MSN/DDI Call Forwarding on/off for an Exchange Line Telephone Number29Switch off all active MSN/DDI Call Forwarding Settings for one Exchange Line Number29Program MSN/DDI Call Forwarding from an external Telephone if you are „Out of Office“29You do not like to be called30Do-Not-Disturb Service for internal and external Calls30Deactivate Do-Not-Disturb for special Persons for external Calls (VIP List)30Prevent to be called from certain Individuals (Robinson List)30You like to save Call Charges with Least Cost Routing (LCR)31Activate external Call Routing via several Network Providers (Automatic Least Cost Routing)31You like to control Call Charges31Configure Call Allowance31Enquire Status of the Call Allowance32Enquire Call Allowance Accounts32Enquire Call Charge Sum32Enquire Charge Sum32Delete Charge Sum32You like to retrieve and analyse Call Charge Data32Start-/Stop Command for the continuous Call Data Output33Call Data Printing on Demand33Delete entire Call Data Memory33You like to use the Serial Interface for Special Functions34Select Operation Mode of the Serial Interface34You like to simplify the Dialling of external Numbers34Enter public Short-Code Dial Numbers35Enter private Short-Code Dial Numbers35Enter Emergency Short-Code Dial Numbers35You like to use the Wake-up Function of the PBX35Configure Wake-up Time and activate the Function for one single Wake-up36Configure Wake-up Time and activate the Function for repetitive Wake-up36Switch on Wake-up36Deactivate Wake-up Function36Enquire Wake-up Time37You like to configure internal Dial Tones and listen to the Result37Change internal Dial Tone37Listen to internal Dial Tones38You like to configure Ringer Rhythms and listen to the Result38Configure Ringer Rhythm for internal Calls39Change Ringer Rhythm for external Calls39Listen to Ringer Rhythms for internal, external and Alarm Calls39Make a Call without any Dialling Operation (Automatic Dialling / Hot Line)39Configure Automatic Dialling / Hot Line40Switch on/off Automatic Dialling / Hot Line40You want to listen into a Room (Room Monitoring)40Enable the Room Monitoring on an internal Telephone40Listen into the Room from an internal Telephone41Listen into the Room from an external Telephone41Door Terminal Calls should always reach you41Connect the Door Terminal to an external Subscriber (External Call Forwarding from the Door Terminal)41Use the Remote Switching Relay (via Telephone)41Remote Switching via internal Telephone42Remote Switching via external Telephone42You like to use the Security Functions43Activate Alarm via internal Telephone43Activate Alarm via external Telephone43You like to change the Music on Hold/Announcement44Recording internal Music on Hold with the PBX (COMpact 4410 USB and COMmander Basic only)44Recording the Music on Hold Announcement via Telephone (COMmander Basic only)45Configure and mix Music on Hold and Announcement45Configure the Delay Time between Announcements45Select and listen to internal Music on Hold (COMpact 4410 USB and COMpact 2206 USB only)46Listen to Music on Hold and Announcements46Record the Alarm Announcement by Telephone and listen to it (COMpact 4410 USB and COMmander Basic only)47You like to set Date and Time47You like to park Calls with a Parking Code47Set Code Digits47Special Functions for Business Applications48Reception and Secretary Function and Text before Answering48Internal Subscriber is busy - Put the external calling Partner into the Waiting Loop48Activate/deactivate the Automatic Reception48Recording the Welcome Message (Announcement before Answering) with a Telephone49Use Call Data to separate Call Charges49Start external Call with private Exchange Line Access49Change private Password50Start external Call with Project Assignment50Announcements via Loudspeaker and System Telephones50Call an internal System Telephone via InterCom Function (Announcement/handsfree Operation)50Make a Loudspeaker Announcement51Save Money and get Information away from Home51Start a Call Through Connection51Call Groups (Teams)52Log in/out as a Member of a Group if you are only Member of one Group53Log in/out as a Member of a Group if you are Member of several Groups53Log out all Members of a single Group54Forward Group „unconditional“ to an internal/external Telephone because all Group Members are absent54Forward Group „on Busy“ to an internal/external Telephone because all Telephones „logged in“ are currently Telephoning54Forward Group „on no Reply“ to an internal/external Telephone because all Group Members are absent for a Moment54Forward Group „if all Subscribers are logged out“ to e.g. an Answering Machine54Switch a previously configured Group Call Forwarding on/off55Switch off all active Call Forwarding Settings for one Group55Program Group Call Forwarding with an external Telephone if you are „Out of Office“55Hotel Functions for Reception and Room Telephones56Configure the Wake-up Time with the Room Telephone57Delete the Wake-up Time with the Room Telephone57Enter the Room Status with the Room Telephone57Installation and Use of the bundled Software58Connection Options between PC and PBX58Connection via serial Port (V.24)58Connection via the USB Interface (only COMpact 4410 USB and COMpact 2206 USB)58Connection via ISDN PC-Controller (CAPI 2.0)58Connection via a COMfort 1200/2000 or COMfortel 250058Installation of the Software59Minimum Requirements for the PC59Functionality of COMtools60Load Data and Store60Description of Short-Code Dial Numbers60Description of special Numbers60Call Data Management with COMlist61Update Data Base61Description of the Filters61Least Cost Routing Software Soft-LCR61Configure LCR with Soft-LCR61Service Functions, Troubleshooting62Initialize Settings62Call the Service Technician and ask for a Modification of the Configuration62Remote Programming62Perform an automatic PBX Firmware Update62Request Firmware Version63How to connect the Telephones63Connecting analog Devices63Connecting ISDN Devices63Cleaning of the Casing64Frequent Problem Sources64You are hearing an unexpected Tone64Telephoning impossible65The Telephone can not be called65Query or Transfer not possible66Pickup is not possible66You cannot identify Door Bell ringing66PBX is not programmable66Error Messages for USB66Digit Code Index67Telephoning67Settings68Index72Size: 2.64 MBPages: 76Language: EnglishOpen manual
User ManualTable of ContentsTable of Contents3Introduction7Usage and Functionality7Functions and Features of the default Device Configuration7T-Net-Functions of analog Telephones supported by the PBX8ISDN Features supported by the PBX8Instructions for using the Manual8Use of the Manual8Symbols used in this Manual8Differences using various Telephones9Analog Telephones (Pulse Dial and DTMF)9Analog T-Net-Telephones9ISDN Telephones9System Telephones9Telephoning10You like to react to an inbound Call10Your Telephone rings10Other internal Telephones ring (Pickup)10An Answering Machine already accepted a Call (Takeover)10Call Waiting Tone in the Receiver10You like to make an internal Call11Call an internal Telephone11Generate Call Waiting Signals on a busy internal Telephone11You like to make an external Call (Call via Exchange Line)11Call an external Number11Call an external Number via Short-Code Dial Number (Dialling Assistance)12Start external Calls without Presentation of your calling Number12You like to separate the Charges of external Calls to different Accounts12Selecting Exchange Lines before starting an external Call (COMpact 4410 USB and COMmander Basic only)12The called Person does not take the Call12The called Subscriber in a Query does not take the Call - Finish the Call13Start a Recall on no Reply for internal Telephone Call13Start a Recall on no Reply for external Calls (CCNR).13You are Dialling a Number and are Hearing the busy Tone13Start Recall on Busy for internal Telephone Call14Starting Recall on Busy via Public Exchange for external Connection (CCBS)14Reserve Exchange Line for the next Call on busy Exchange Lines14Start a Priority Call to a Telephone protected by the Do-Not-Disturb Service14The Subscriber called in a Query is busy - Finishing the Call14You are in a Conversation15Start second call (Query Call)15Other internal Telephones are ringing (Pickup if you are in another Call)16Parking external Call on the external S0 Port (For Point-to-Multipoint Connection only)16You are in a Call and like to Transfer it16Transfer a Call with prior Notice17Transfer external Call without Announcement to an internal Telephone (Blind Transfer)17Transfer an external Call to a currently unknown internal Target (Open Query)17Transfer external Call to an external Connection (External to External Transfer)18Calling an internal third Calling partner and transfer to the second calling Partner18You have two Calls (Query Call)19Transfer both calling Partners19Finish one of both Calls19Talking alternately with both Calling Partners (Alternation)19In the Receiver is a Knocking Tone - Reject the Waiting Caller19Talk to both Call Partners at the same Time (Conference)20You have a Conference Call20Transfer both calling Partners20Finish the Call with only one calling Party20Talk alternately with both Calling Partners (Alternation)21Talking to a Visitor at the Door (Door Terminal Call)21Your Telephone rings with the Door Bell Rhythm21The Door Bell rings21The Visitor has not pressed the Door Bell Key22You are in a Conversation and the Door Bell rings22Open the Door during a Door Call22Change to another Door during a Door Call22You like to take an Emergency Call22Your Telephone rings with the Alarm Rhythm22Settings23You like to use different PBX Configurations (Day, Night etc.)23Make Settings depending on switchable Configurations23Switching over the Configurations by Hand23Activate automatic Configuration Switching24Enquire the active Configuration24You like to stay reachable during your Calls24Permit/Forbid the Call Waiting (Knocking) for the Telephone24You do not like to present your Telephone Number to the Called Party24Restrict the calling Number Presentation for all of your outbound Calls24Somebody should be reachable for internal/external Callers to your Telephone Number (Subscriber Call Forwarding)25Forward Telephone „unconditional“ to an internal/external Telephone because you are absent25Forward Telephone „on Busy“ to an internal/external Telephone because you are currently Telephoning26Forward Telephone „on no Reply“ to an internal/external Telephone in Case of a short Absence26Switch the already configured Subscriber Call Forwarding on/off26Switch off all active Subscriber Forwarding Settings for the Telephone26Receive Calls at another internal Telephone (Follow-me)26Programming Subscriber Call Forwarding via an external Telephone if you are „Out of Office“27External Callers should always reach Somebody when calling your external Number (MSN/DDI Call Forwarding)28Forward Exchange Line Number „unconditional“ to an external Telephone because nobody is there28Forward Exchange Line Number „on Busy“ to an external Telephone if the internal Telephones are busy at the Moment28Forward an Exchange Line Telephone Number „on no Reply“ in Case of a short Absence28Switch the already configured MSN/DDI Call Forwarding on/off for an Exchange Line Telephone Number29Switch off all active MSN/DDI Call Forwarding Settings for one Exchange Line Number29Program MSN/DDI Call Forwarding from an external Telephone if you are „Out of Office“29You do not like to be called30Do-Not-Disturb Service for internal and external Calls30Deactivate Do-Not-Disturb for special Persons for external Calls (VIP List)30Prevent to be called from certain Individuals (Robinson List)30You like to save Call Charges with Least Cost Routing (LCR)31Activate external Call Routing via several Network Providers (Automatic Least Cost Routing)31You like to control Call Charges31Configure Call Allowance31Enquire Status of the Call Allowance32Enquire Call Allowance Accounts32Enquire Call Charge Sum32Enquire Charge Sum32Delete Charge Sum32You like to retrieve and analyse Call Charge Data32Start-/Stop Command for the continuous Call Data Output33Call Data Printing on Demand33Delete entire Call Data Memory33You like to use the Serial Interface for Special Functions34Select Operation Mode of the Serial Interface34You like to simplify the Dialling of external Numbers34Enter public Short-Code Dial Numbers35Enter private Short-Code Dial Numbers35Enter Emergency Short-Code Dial Numbers35You like to use the Wake-up Function of the PBX35Configure Wake-up Time and activate the Function for one single Wake-up36Configure Wake-up Time and activate the Function for repetitive Wake-up36Switch on Wake-up36Deactivate Wake-up Function36Enquire Wake-up Time37You like to configure internal Dial Tones and listen to the Result37Change internal Dial Tone37Listen to internal Dial Tones38You like to configure Ringer Rhythms and listen to the Result38Configure Ringer Rhythm for internal Calls39Change Ringer Rhythm for external Calls39Listen to Ringer Rhythms for internal, external and Alarm Calls39Make a Call without any Dialling Operation (Automatic Dialling / Hot Line)39Configure Automatic Dialling / Hot Line40Switch on/off Automatic Dialling / Hot Line40You want to listen into a Room (Room Monitoring)40Enable the Room Monitoring on an internal Telephone40Listen into the Room from an internal Telephone41Listen into the Room from an external Telephone41Door Terminal Calls should always reach you41Connect the Door Terminal to an external Subscriber (External Call Forwarding from the Door Terminal)41Use the Remote Switching Relay (via Telephone)41Remote Switching via internal Telephone42Remote Switching via external Telephone42You like to use the Security Functions43Activate Alarm via internal Telephone43Activate Alarm via external Telephone43You like to change the Music on Hold/Announcement44Recording internal Music on Hold with the PBX (COMpact 4410 USB and COMmander Basic only)44Recording the Music on Hold Announcement via Telephone (COMmander Basic only)45Configure and mix Music on Hold and Announcement45Configure the Delay Time between Announcements45Select and listen to internal Music on Hold (COMpact 4410 USB and COMpact 2206 USB only)46Listen to Music on Hold and Announcements46Record the Alarm Announcement by Telephone and listen to it (COMpact 4410 USB and COMmander Basic only)47You like to set Date and Time47You like to park Calls with a Parking Code47Set Code Digits47Special Functions for Business Applications48Reception and Secretary Function and Text before Answering48Internal Subscriber is busy - Put the external calling Partner into the Waiting Loop48Activate/deactivate the Automatic Reception48Recording the Welcome Message (Announcement before Answering) with a Telephone49Use Call Data to separate Call Charges49Start external Call with private Exchange Line Access49Change private Password50Start external Call with Project Assignment50Announcements via Loudspeaker and System Telephones50Call an internal System Telephone via InterCom Function (Announcement/handsfree Operation)50Make a Loudspeaker Announcement51Save Money and get Information away from Home51Start a Call Through Connection51Call Groups (Teams)52Log in/out as a Member of a Group if you are only Member of one Group53Log in/out as a Member of a Group if you are Member of several Groups53Log out all Members of a single Group54Forward Group „unconditional“ to an internal/external Telephone because all Group Members are absent54Forward Group „on Busy“ to an internal/external Telephone because all Telephones „logged in“ are currently Telephoning54Forward Group „on no Reply“ to an internal/external Telephone because all Group Members are absent for a Moment54Forward Group „if all Subscribers are logged out“ to e.g. an Answering Machine54Switch a previously configured Group Call Forwarding on/off55Switch off all active Call Forwarding Settings for one Group55Program Group Call Forwarding with an external Telephone if you are „Out of Office“55Hotel Functions for Reception and Room Telephones56Configure the Wake-up Time with the Room Telephone57Delete the Wake-up Time with the Room Telephone57Enter the Room Status with the Room Telephone57Installation and Use of the bundled Software58Connection Options between PC and PBX58Connection via serial Port (V.24)58Connection via the USB Interface (only COMpact 4410 USB and COMpact 2206 USB)58Connection via ISDN PC-Controller (CAPI 2.0)58Connection via a COMfort 1200/2000 or COMfortel 250058Installation of the Software59Minimum Requirements for the PC59Functionality of COMtools60Load Data and Store60Description of Short-Code Dial Numbers60Description of special Numbers60Call Data Management with COMlist61Update Data Base61Description of the Filters61Least Cost Routing Software Soft-LCR61Configure LCR with Soft-LCR61Service Functions, Troubleshooting62Initialize Settings62Call the Service Technician and ask for a Modification of the Configuration62Remote Programming62Perform an automatic PBX Firmware Update62Request Firmware Version63How to connect the Telephones63Connecting analog Devices63Connecting ISDN Devices63Cleaning of the Casing64Frequent Problem Sources64You are hearing an unexpected Tone64Telephoning impossible65The Telephone can not be called65Query or Transfer not possible66Pickup is not possible66You cannot identify Door Bell ringing66PBX is not programmable66Error Messages for USB66Digit Code Index67Telephoning67Settings68Index72Size: 2.64 MBPages: 76Language: EnglishOpen manual
