User ManualTable of Contents1 About this Manual41.1 Introduction41.2 Structure of the Manual41.3 Signs and Symbols51.4 Abbreviations62 Product Information82.1 Functions92.2 Features102.3 Licensing112.4 System Requirements113 Installation123.1 Important Information on Installation123.2 Performing Installation133.2.1 Installing SMC Server133.2.2 Installing SMC Frontend154 Avira SMC Frontend164.1 Starting SMC Frontend and Connecting to SMC Server164.2 Licensing Avira SMC194.3 SMC Frontend User Interface215 Configuration245.1 Overview245.2 Configuring Network and SMC Server Connections255.3 Setting the Security Environment265.4 Adding update servers in Avira IUM335.5 Installing SMC Agents in the Security Environment345.5.1 Installing SMC Agent through SMC Frontend (Windows 2000/ XP Professional/ Vista/ UNIX)355.5.2 Installing SMC Agent manually (Win XP Home Edition, optional: Windows 2000/ XP Professional/ Vista)365.5.3 Silent Agent Setup on Windows385.5.4 Installing SMC Agent Manually on UNIX Systems395.5.5 Uninstalling SMC Agent405.6 Configuring Avira SMC415.6.1 Changing the SMC Agent Configuration415.6.2 Changing the Configuration for SMC Server and Event Manager435.6.3 Configuring the Avira Internet Update Manager475.7 SSL Certificates Management515.8 Updating Avira SMC535.8.1 Updating SMC Server and Frontend545.8.2 Displaying and Changing Update Tasks for SMC Server565.8.3 Updating SMC Agents565.9 User Management566 Operation626.1 Overview626.2 Managing the software packages636.2.1 Adding and Deleting a Software Package636.2.2 Installing and Uninstalling an Avira Product656.2.3 Changing the Configuration of an Avira Product686.3 Creating Filtered Computer Groups696.4 Displaying Information about a Computer or Group726.4.1 Displaying Information about a Node/Computer726.4.2 Displaying Information in the Details panel736.5 Viewing Events796.6 Performing Commands and Planning Tasks816.7 Creating and Listing Reports856.8 Deploying Files/ Licenses/ Programs in the Security Environment896.9 Handling Errors927 Updating Avira Products947.1 Using the Internet Update Manager967.2 Updating Packages in the Software Repository977.3 Updating Avira Products manually987.4 Update overview997.4.1 Updating the SMC using the IUM automatic mode997.4.2 Updating the SMC without using the IUM automatic mode997.4.3 Updating manually998 Troubleshooting1018.1 Prerequisites for communication between SMC Agents and SMC Server1018.2 Prerequisites for ADS synchronization1018.3 Backup SMC Server Files1018.4 MMC Error when Installing SMC Agent1029 Products Supported by Avira SMC1039.1 Supported Avira Products1039.2 Product-specific Configuration Panels10310 Service10410.1 Support10410.2 Online Shop10510.3 Contact105Size: 3.68 MBPages: 106Language: EnglishOpen manual