Billion Electric Company CO1 User Manuals

Table of Contents

• Table of Contents

  2
• Chapter 1: Introduction

  4
  • Introduction to BiGuard VPN Client

    4
  • Features

    4
• Chapter 2: Installing BiGuard VPN Client

  6
  • Software installation

    6
  • Software Evaluation

    7
  • Activation Wizard

    7
  • Two easy step Wizard

    7
    • Step 1 of 2: Enter License Number

      8
    • Step 2 of 2: Online Activation

      9
    • Activation errors

      9
  • Software Uninstallation

    10
• Chapter 3: Navigation the User Interface

  11
  • Navigation the user interface

    11
  • System Tray

    11
  • Main Window

    13
  • Main Menus

    13
  • Status Bar

    14
  • Windows “About”

    14
  • Hidden Interface

    15
  • Wizards

    15
  • Preferences

    15
    • VPN Client start mode

      15
    • Miscellaneous

      16
• Chapter 4: VPN Configuration

  17
  • Configuration Wizard

    17
    • Four easy step Wizard

      17
      • Step 1 of 4

        18
      • Step 2 of 4

        18
      • Step 3 of 4

        19
      • Step 4 of 4

        19
  • VPN Tunnel Configuration

    20
    • How to create a VPN Tunnel?

      20
    • Multiple Authentication or IPSec Configuration Phase

      20
    • Advanced Features

      21
  • Authentication or Phase 1

    21
    • What is Phase 1?

      21
    • Phase 1 Settings Description

      22
    • Phase 1 Advanced configuration

      23
  • IPSec Configuration or Phase 2

    25
    • What is Phase 2?

      25
    • Phase 2 Settings Description

      25
    • Phase 2 Advanced configuration

      26
  • Global Parameters – Global Settings Description

    28
  • VPN Tunnel View – How to view opened tunnels?

    29
  • USB Mode

    30
    • What is USB Mode?

      30
    • How to set USB Mode on?

      30
    • How to enable a new USB Stick?

      31
    • How to automatically open tunnels when an USB Stick is plugged in?

      31
  • Certificate Management

    32
    • Additional support documents

      32
    • How to configure IPSec VPN Client with Certificates?

      32
  • Configuration Management

    33
  • Configuration Tools

    34
    • Command line tools

      34
    • Stopping VPN Client: option “/stop”

      34
    • Import VPN Configuration: option “/import” and “/importance”

      34
    • VPN Client Startup mode: VPNSTART

      34
    • Hiding VPN Client configuration user interface: VPNHIDE

      34
  • Console and Logs

    35
    • Console Windows

      35
• Chapter 5: Troubleshooting

  37
• Introduction

  37
• Tools in case of trouble

  37
  • A good network analyzer: ethereal

    37
• VPN IPSec Troubleshooting

  37
  • « PAYLOAD MALFORMED » error (wrong Phase 1 [SA])

    37
  • « INVALID COOKIE » error

    37
  • « no keystate » error

    38
  • « received remote ID other than expected » error

    38
  • « NO PROPOSAL CHOSEN » error

    38
  • « INVALID ID INFORMATION » error

    39
  • No response for phase 1 requests

    39
  • SEND, RECV and that is all!

    39
  • No response to phase 2 requests

    40
  • I clicked on “Open tunnel”, but nothing happens.

    40
  • The VPN tunnel is up but I can’t ping!

    40
• Appendix A: Compatible table of Billion VPN

  41
• APPENDIX B: Product Support and Contact

  42