Black Box ServSwitch CX User Manuals

Table of Contents

• Contents

  2
• Introduction

  5
  • ServSwitch CX features - front and rear

    6
  • What’s in the box

    7
  • What you may additionally need

    7
• Installation

  8
  • Mounting

    8
  • Connections

    9
    • Local user

      10
    • Remote user (via CX Remote extender)

      11
    • Global user (IP network port)

      12
    • Server system (via SAM)

      13
    • Modem/ISDN port

      14
    • Power in connection

      15
    • Power control port

      16
    • Cascading multiple units

      17
      • How cascade connections operate

        18
      • Addressing servers in a cascade

        19
      • Connecting ServSwitch CX units in cascade

        20
      • Using cascaded servers

        21
      • Testing specific links to cascaded servers

        21
    • Multiple video head connections

      22
• Configuration

  23
  • Overall initial configuration

    23
  • Configuration menus

    24
    • Configuration menus layout

      25
  • General security and configuration steps

    25
  • Registering users (edit user list)

    26
  • Registering servers (edit computer list)

    27
  • Video compensation

    28
    • Server video compensation

      29
    • Remote user video compensation

      30
    • Remote user skew adjustment

      31
  • Autoscanning

    33
  • Saving and restoring configuration settings

    34
    • What to do if the ADMIN password has been forgotten

      35
    • Hot plugging and mouse restoration

      36
  • Initial IP configuration

    37
  • IP configuration by global user

    38
  • Encryption settings

    39
  • Networking issues

    40
    • Positioning ServSwitch CX with IP in the network

      40
      • Placing ServSwitch CX with IP behind a router or firewall

        41
      • Placing ServSwitch CX with IP alongside the firewall

        43
  • Power switching configuration

    44
  • The KVMADMIN utility

    45
  • Performing upgrades

    46
    • Upgrading ServSwitch CX models and SAMs

      46
    • Upgrading ServSwitch CX with IP models

      48
• Operation

  49
  • The front panel controls

    49
    • ServSwitch CX models

      49
      • ServSwitch CX with IP models

        49
  • Accessing the ServSwitch CX

    49
  • Local and remote user access

    50
    • Selecting a server

      50
    • Logging in and out

      53
    • Selecting cascaded servers

      53
    • The confirmation box

      53
    • The reminder banner

      54
    • Routing status

      54
    • Power switching (via configuration menu)

      55
    • User preferences and functions

      55
  • Global user access

    56
    • Global user access via VNC viewer

      57
    • Global user access via web browser

      58
    • Using the viewer window

      59
      • The menu bar

        59
      • When using the viewer window

        59
      • Mouse pointers

        60
      • Configure

        60
      • Auto calibrate 

        61
      • Re-synchronise mouse 

        61
      • Access mode - shared/private

        61
      • Power switching (via viewer)

        61
      • Controls

        62
      • Access via dial up (modem or ISDN) link

        65
      • If you need to enter a port number

        65
      • Viewer encryption settings

        66
      • Supported web browsers

        66
• Further information

  67
  • Getting assistance

    67
  • Troubleshooting

    67
  • Appendix 1 – Configuration menus

    68
    • Functions

      69
    • User Preferences

      70
    • Global Preferences

      71
    • Setup Options

      73
    • Advanced Options

      75
    • Configure IP port

      76
      • Unit Configuration

        76
      • Network Configuration

        77
      • Modem Configuration

        78
      • Reset Configuration

        78
    • Clearing IP access control

      79
  • Appendix 2 - Configuration pages via viewer

    80
    • User accounts

      81
    • Unit configuration

      82
      • Advanced unit configuration

        83
    • Time & date configuration

      84
    • Network configuration

      85
      • Setting IP access control

        86
    • Serial port configuration

      87
    • Host configuration

      88
    • Port Direct

      89
    • Logging and status

      90
  • Appendix 3 - VNC viewer connection options

    91
    • Colour/Encoding

      91
    • Inputs

      92
    • Scaling

      93
    • Misc

      93
    • Identities

      94
    • Load / Save

      94
  • Appendix 4 - VNC viewer window options

    95
    • Encoding and colour level

      96
  • Appendix 5 - Browser viewer options

    96
    • Inputs

      96
    • Security

      96
    • Misc

      96
  • Appendix 6 – Addresses, masks and ports

    97
    • IP addresses

      97
    • Net masks

      97
      • Net masks - the binary explanation

        98
      • Calculating the mask for IP access control

        99
    • Ports

      100
      • Security issues with ports

        100
  • Appendix 7 – Cable and connector specifications

    101
    • RS232 serial mouse to PS/2 converter cable

      101
      • RS232 serial flash upgrade cable

        101
    • ServSwitch CX to power switch cable

      101
    • Power switch to power switch daisy chain cable

      101
      • Multi-head synchronisation cable

        102
  • Appendix 8 – Hotkey sequence codes

    103
    • Permissible key presses

      103
    • Creating macro sequences

      103
  • Appendix 9 – Supported video modes

    104
  • Safety information

    105
  • End user licence agreement

    106
  • Radio Frequency Energy

    107
  • FCC requirements for telephone-line equipment

    108
  • Certification notice for equipment used in Canada

    108
  • Normas Oficiales Mexicanas (NOM) electrical safety statement

    109
    • Instrucciones de seguridad

      109
• Index

  111
  • BlackBox subsidiary contact details

    114