BlackBerry 2 User Manuals

Table of Contents

• Overview

  5
• About this guide

  7
• In your package

  7
• Setup and installation

  9
• System requirements

  9
• Pre-Installation checklist

  10
• Firewall configuration

  12
• Important setup overview

  14
• Logging in to the Administrator account

  14
• Installing the server

  15
• Creating the BlackBerryAdmins group

  26
• Starting the server add-in task

  31
• Changing the polling interval

  31
• Resolving Connection Errors

  31
• Uninstalling the software

  33
• Administration tasks

  37
• Opening the BESAdmin window

  37
• Connecting a handheld to the cradle

  39
• Adding users

  41
• Enabling and disabling a handheld

  44
• Purging pending messages

  46
• Generating encryption keys

  47
• Monitoring email statistics

  48
• Reading the status fields

  49
• Sending a message to one user

  50
• Changing a user’s handheld

  51
• Viewing global statistics

  52
• Server-level administration

  57
• Adding handheld licenses

  57
• Sending an All Points Bulletin

  58
• BESMonitor and BESAlert

  61
• Checking server status

  61
• Configuring BESAlert

  63
• Frequently asked questions

  67
• Index

  75