BlackBerry PRD-10459-112 User Manuals

Table of Contents

• BlackBerry Professional Software overview

  5
  • Architecture: BlackBerry Professional Software in a Microsoft Exchange messaging environment

    5
  • Architecture: BlackBerry Professional Software in an IBM Lotus Domino messaging environment

    8
• System requirements

  13
  • System requirements: BlackBerry Professional Software in a Microsoft Exchange messaging environment

    13
  • System requirements: Client computers in a Microsoft Exchange messaging environment

    16
  • System requirements: BlackBerry Professional Software in an IBM Lotus Domino messaging environment

    16
  • System requirements: Client computers in an IBM Lotus Domino environment

    18
• Configuring a Microsoft Exchange version 5.5, 2000, or 2003 messaging environment

  19
  • Create a Microsoft Windows account and mailbox

    19
  • Configure permissions for the Microsoft Windows account

    20
  • Configuring Microsoft Exchange permissions for the Microsoft Windows account

    20
  • Start the MAPI subsystem

    21
  • Identify and address Microsoft Exchange known issues for wireless calendar synchronization

    21
• Configuring a Microsoft Exchange 2007 messaging environment

  23
  • Create a Microsoft Exchange 2007 account and mailbox

    23
  • Configure Microsoft Windows permissions for the Microsoft Exchange 2007 account

    23
  • Configure Microsoft Exchange 2007 permissions for the Microsoft Exchange account

    24
  • Enable BlackBerry device users to send messages in a Microsoft Exchange 2007 environment

    24
• Configuring an IBM Lotus Domino messaging environment

  25
  • Create a group for BlackBerry Professional Software administrators

    25
  • Configure the server document to allow administrators to move users in a BlackBerry Domain

    25
  • Configure the local system account for Microsoft Windows authentication

    26
  • Configure the local system account for database authentication

    26
• Setting up the database connection

  27
  • Specifying permissions when connecting to the BlackBerry Configuration Database using Microsoft Windows authentication

    27
  • Assign Microsoft SQL Server permissions

    27
• Installing the BlackBerry Professional Software

  29
  • Prerequisites: Installing the BlackBerry Professional Software

    29
  • Install the BlackBerry Professional Software in a Microsoft Exchange messaging environment

    29
  • Configure the BlackBerry Professional Software in a Microsoft Exchange messaging environment

    30
  • Install the BlackBerry Professional Software in an IBM Lotus Domino messaging environment

    32
  • Configure the BlackBerry Professional Software in an IBM Lotus Domino messaging environment

    33
• Troubleshooting the installation process

  35
  • A third-party tool did not install successfully and the BlackBerry Professional Software setup application closed

    35
  • Failed to write License Key to the Database

    35
  • Previous version detected but no database available

    35
  • The setup application prompts for access to the installation media for Microsoft .NET Framework version 1.1

    36
  • The setup application did not prompt you to change or confirm the MAPI profile

    36
  • Could not open ID file

    37
  • Service failed to start, generating error 5305

    37
  • BlackBerry Router and BlackBerry Dispatcher do not install during the migration or upgrade process

    40
  • I am experiencing an issue after I install the BlackBerry Professional Software on the Windows Small Business Server

    41
  • Microsoft Outlook Web Access no longer works after I install the BlackBerry Professional Software

    41
• Adding user accounts

  43
  • Preconfigured IT policies in the BlackBerry Professional Software

    43
  • Add a user account

    45
• Legal notice

  47