BlackBerry Research In Motion - Blackberry Server SWD-504685-0330050601-001 User Manuals

Table of Contents

• Overview

  7
  • BlackBerry Enterprise Server User Administration Tool

    7
  • Preconfigured administrative roles for the BlackBerry Enterprise Server

    7
  • New in this release

    11
  • Compatibility of authentication methods with previous versions of the BlackBerry Enterprise Server User Administration Tool

    14
    • Supported authentication models

      14
    • Authentication credentials

      14
    • Syntax for authentication credentials

      15
    • Setting authentication credentials

      15
    • Storing an encrypted set of authentication credentials in the Windows registry

      15
    • Extracting credentials that are stored in the Windows registry

      16
    • String value requirements

      16
    • Use cases

      16
• Managing user accounts

  19
  • Adding user accounts

    19
    • Add a new user account to the BlackBerry Enterprise Server

      19
    • Add a new user account to a group

      20
    • Add an existing user account to a group

      20
    • Assign a software configuration to a user account

      20
  • Finding user accounts

    21
    • Find a user account

      21
  • Changing and removing user accounts

    21
    • Move a user account to a different BlackBerry Enterprise Server

      21
    • Move a user account to a different user group

      22
    • Delete a user account from a group

      22
    • Delete a software configuration from a user account

      22
    • Delete a user account from the BlackBerry Enterprise Server

      23
  • Change user account settings

    23
  • List the groups in a BlackBerry Domain

    24
• Managing email message forwarding

  25
  • Turn on or turn off email message forwarding

    25
  • List the folders that are available for email message forwarding

    25
  • Turn on or turn off email message forwarding for folders

    26
• Managing IT policies and IT policy rules

  27
  • List the IT policy rules in an IT policy

    27
  • Set IT policy rules for a user account

    28
  • List the IT policies in the BlackBerry Configuration Database

    28
• Managing BlackBerry devices

  29
  • Set a password for a BlackBerry device

    29
  • Set owner information on a BlackBerry device

    29
  • Delete pending messages

    30
  • Resend a service book

    30
  • Resend the peer-to-peer encryption key

    31
  • Protect a stolen BlackBerry device

    31
• Sending notification messages to BlackBerry devices

  32
  • Send a notification PIN message

    32
  • Send a notification email message

    33
• Retrieving user account statistics and information about BlackBerry devices

  34
  • Retrieve user account statistics

    34
    • Results of a statistics query for a user account

      34
  • Clear user account statistics

    36
  • Retrieve enterprise activation statistics for a user account

    36
• Retrieving BlackBerry device information

  38
  • List the applications that are available on one or more BlackBerry devices

    38
  • List the BlackBerry devices that a specific application is installed on

    38
  • Retrieve the statistics for BlackBerry devices

    38
    • Results of a statistics query for a BlackBerry device

      39
  • List the modules and .cod files that are available on a BlackBerry device

    40
• Retrieve statistics for the BlackBerry Enterprise Server or the messaging server

  41
  • Results of a statistics query for a BlackBerry Enterprise Server

    41
• Troubleshooting the BlackBerry Enterprise Server User Administration Tool

  43
  • Check the status of the BlackBerry Enterprise Server User Administration Tool

    43
  • Configuring log files

    43
• Parameters for the BlackBerry Enterprise Server User Administration Tool

  45
  • Using the command summary in the help file

    45
• Common parameters

  46
• Input, output, and user feedback parameters

  47
• -add

  49
• -assign_swconfig

  52
• -change

  54
• -delete

  58
• -find

  60
• -handheld_info

  61
• -kill_handheld

  64
• -list

  66
• -move

  69
• -resend_peer_to_peer_key

  71
• -resend_service_book

  72
• -send_email

  73
• -send_pin

  75
• -set_client_auth

  77
• -set_folder_redirection

  79
• -set_owner_info

  81
• -set_password

  83
• -set_user_itpolicy_rule

  84
• -stats

  86
• -status

  88
• Glossary

  89
• Provide feedback

  90
• Legal notice

  91