ManualTable of ContentsCover1Preface2Safety Precautions2Safety Precautions2Legal Notices4Manuals for this printer6Manuals for this printer6To view the User's Guide or Paper Reference Guide6About This User Manual10Handling Paper12Handling rolls12Attaching the Roll Holder to Rolls12Loading Rolls in the Printer15Removing the Roll from the Printer18Handling sheets21Loading Sheets in the Printer21Removing Sheets23Consumables and Maintenance25Ink Tanks25Replacing Ink Tanks25Printheads30Replacing the Printhead30Maintenance Cartridge37Replacing the Maintenance Cartridge37Cleaning the Printer42Cleaning Inside the Top Cover42Cleaning the Printhead44Printer Parts46Operations and Display Screen46Control Panel46Menu Operations48Menu Structure51Printer parts57Front57Side58Top Cover (Inside)59Roll Cover (Inside)60Carriage60Ink Tank Cover (Inside)61Printer Relocation62Preparing to Transfer the Printer62Preparing to Transfer the Printer62Reinstalling the Printer65Software Installation69Installing the Printer Driver (Windows)69Installing the Software69Installing the Printer Driver (Mac OS)71Installing the Software71Convenient Printer Driver Features73Print Preview73Rotate Page 90 degrees (Converse Paper)75Borderless Printing76Large-Format Printing77Enlarged/Reduced Printing78Adjustments for Better Print Quality79Adjusting the Printhead79Automatic Adjustment to Straighten Lines and Colors79Adjusting the feed amount81Selecting a Feed Amount Adjustment Method81Adjusting Line Length82Troubleshooting84Problems Regarding Paper84Clearing Jammed Roll Paper84Clearing a Jammed Sheet87Clearing Jammed Paper (Paper Feed Slot)90Roll paper cannot be inserted into the paper feed slot92Cannot load sheets92Paper is not cut neatly92Paper is not cut92Depression on the leading edge is left93The size of clear film cannot be detected93Roll Paper is Continuously Ejected93Printing does not start94The Data lamp on the Control Panel does not light up94The printer does not respond even if print jobs are sent94Ink Filling.. is displayed94The display screen indicates Agitating...94The printer stops during a print job95An error message is shown on the Display Screen95The printer ejects blank, unprinted paper95Problems with the printing quality96Printing is faint96Paper rubs against the Printhead96The edges of the paper are dirty97The surface of the paper is dirty98The back side of the paper is dirty98Printed colors are inaccurate98Banding in different colors occurs99Colors in printed images are uneven99Image edges are blurred or white banding occurs100The contrast becomes uneven during printing100The length of printed images is inaccurate in the feeding direction101Images are printed crooked101Documents are printed in monochrome101Line thickness is not uniform101Lines are misaligned102Cannot print over a network103Cannot connect the printer to the network103Cannot print over a TCP/IP network103Cannot print over a Bonjour network103Installation problems104The computer does not recognize the printer104Removing Installed Printer Drivers104HP-GL/2 problems106With HP-GL/2, printing is misaligned106Lines or images are missing in printed HP-GL/2 jobs.106Lines are printed too thick or thin in HP-GL/2 print jobs106HP-GL/2 jobs are printed in monochrome (or color)106Printed colors of lines are inaccurate during HP-GL/2 printing106HP-GL/2 jobs are printed 6 mm larger than specified107HP-GL/2 jobs are printed at maximum size, even if a standard size is specified107HP-GL/2 printing takes a long time107Replotting with HP-GL/2 jobs is not possible.107The printer stops when printing a HP-GL/2 job (the carriage stops moving)107Other problems108The printer does not go on108If the Printer Makes a Strange Sound108Messages advising to check the maintenance cartridge are not cleared108The printer consumes a lot of ink108Ink Level Detection109Error Message112Messages regarding paper112Paper mismatch112MediaType Mismatch112The paper is too small.113The paper is too small.113PaprWidth Mismatch114Paper size not detected.114Insufficient paper for job115This paper cannot be used.115Roll printing is selected.115Roll printing is selected, but sheets are loaded.116The roll is empty.116Sheet printing is selected.116Regular printing is selected, but a roll is loaded.116Paper jam117Paper is crooked.117Paper not aligned with right guide.118Cannot detect papr118Leading edge detection error.118Paper cutting failed.118End of paper feed.119Rel lever is in wrong position.119Borderless printng not possible.119Paper position not suitable for borderless printing.120Roll paper is not securely in contact with roll holder.120Messages regarding ink121Ink insufficient.121No ink left.121Remaining level of the ink cannot be correctly detected. Check ink tank.121Cannot detect ink level correctly. Close tank cover.121Close Ink Tank Cover122Ink tank is empty.122Not much ink is left.122Check if ink tank is set, and its color and direction.122The following ink tanks cannot be recognized.122Wrong ink tank.122Do not pull out ink tank.122Messages regarding printing or adjustment123Cannot adjust paper feed.123Check printed document.123Messages regarding printheads124Cannot adjust printhead.124Wrong printhead.124Printhead error124Cannot recognize print head.124Execute printhead cleaning.125Messages regarding the maintenance cartridge126Insert the maintenance cartridge.126Wrong maintenance cartridge.126Maint. cart. The level is low126No Maintenance Cartridge capacity.126Maintenance cartridge full.126Maintenance cartridge problem.126Messages regarding HP-GL/2127This type of paper is not compatible with HP-GL/2.127GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904)127GL2: W0502 The parameter is out of range.127GL2: W0504 This command is not supported.127Other Messages128GARO Wxxxx (x represents a number)128ERROR Exxx-xxxx (x represents a letter or number)128Hardware error. xxxxxxxx-xxxx (x represents a letter or number)128Top cover is open.129Prepare for parts replacement.129Parts replacement time has passed.129Unknown file.129Multi-sensor error129Error in cutter position.129Error Messages130Index132Size: 11.5 MBPages: 133Language: EnglishOpen manual
ManualTable of Contents1. About the imagePROGRAF Media Configuration Tool32. Updating the Media Information32-1. If You Have Installed the Media Configuration Tool32-2. If You Are Applying New Media Information Files83. Applying a Saved Media Information File On Another Computer14Important: If you are using custom paper created with an old version of Media Configuration Tool16Size: 540 KBPages: 21Language: EnglishOpen manual
ManualTable of Contents1. About the imagePROGRAF Media Configuration Tool32. Updating the Media Information32-1. If You Have Installed the Media Configuration Tool32-2. If You Are Applying New Media Information Files83. Applying a Saved Media Information File On Another Computer15Important: If you are using custom paper created with an old version of Media Configuration Tool17Size: 1.02 MBPages: 21Language: EnglishOpen manual
ManualTable of ContentsAbout the Canon imagePROGRAF Print Utility2Supported File Formats2Work Required Before Use21. Connect to the network22. Download the Canon imagePROGRAF Print Utility3Printing3Usage Cautions7Size: 1.15 MBPages: 8Language: EnglishOpen manual
