ManualTable of Contents1. About the imagePROGRAF Media Configuration Tool32. Updating the Media Information32-1. If You Have Installed the Media Configuration Tool32-2. If You Are Applying New Media Information Files83. Applying a Saved Media Information File On Another Computer14Important: If you are using custom paper created with an old version of Media Configuration Tool16Size: 540 KBPages: 21Language: EnglishOpen manual
ManualTable of Contents1. About the imagePROGRAF Media Configuration Tool32. Updating the Media Information32-1. If You Have Installed the Media Configuration Tool32-2. If You Are Applying New Media Information Files83. Applying a Saved Media Information File On Another Computer15Important: If you are using custom paper created with an old version of Media Configuration Tool17Size: 1.02 MBPages: 21Language: EnglishOpen manual
ManualTable of ContentsCover1Contents2Basic Printing Workflow15Printing procedure16Printing Options Using Rolls and Sheets16Turning the Printer On and Off17Loading and Printing on Rolls18Loading and Printing on Sheets21Printing in Windows23Printing from Mac OS24Canceling print jobs26Canceling Print Jobs from the Control Panel26Canceling Print Jobs from Windows27Canceling Print Jobs from Mac OS27Pausing Printing30Pausing Printing30Enhanced Printing Options31Choosing Paper for Printing32Choosing a Paper for Printing32Specifying Paper in the Printer Driver32Printing Photos and Office Documents33Printing Photos and Images33Printing Photos and Images (Windows)33Printing Photos and Images (Mac OS)35Using PosterArtist to Compose Originals37Adjusting Images40Adjusting the Color in the Printer Driver40Fine-Tuning Colors of Photos and Images (Windows)41Fine-Tuning Colors of Photos and Images (Mac OS)44Giving Priority to Particular Graphic Elements and Colors for Printing47Choosing the Document Type and Printing Conditions (Windows)49Choosing the Document Type and Printing Conditions (Mac OS)51Printing enlargements or reductions54Resizing Originals to Match the Paper Size54Resizing Originals to Match the Paper Size (Windows)54Resizing Originals to Fit the Roll Width56Resizing Originals to Fit the Roll Width (Windows)56Resizing Originals to Fit the Roll Width (Mac OS)58Resizing Originals by Entering a Scaling Value60Resizing Originals by Entering a Scaling Value (Windows)61Resizing Originals by Entering a Scaling Value (Mac OS)63Printing at full size66Printing on Oversize Paper66Printing at Full Size (Windows)67Printing at Full Size (Mac OS)68Borderless Printing at Actual Size70Borderless Printing at Actual Size (Windows)72Borderless Printing at Actual Size (Mac OS)74Borderless Printing77Borderless Printing on Paper of Equivalent Size77Borderless Printing by Resizing Originals to Match the Paper Size (Windows)78Borderless Printing by Resizing Originals to Fit the Roll Width81Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)82Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS)84Printing banners or at other non-standard sizes87Printing Vertical or Horizontal Banners (Large-Format Printing)87Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)88Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS)92Printing on Non-Standard Paper Sizes95Printing on Non-Standard Paper Sizes (Windows)95Printing on Non-Standard Paper Sizes (Mac OS)98Tiling and multiple pages per sheet101Printing Multiple Originals Next to Each Other101Printing Multiple Originals Next to Each Other (Windows)102Printing Multiple Originals Next to Each Other (Mac OS)104Printing Multiple Pages Continuously105Printing Multiple Pages Continuously (Windows)105Printing Multiple Pages Continuously (Mac OS)107Printing Multiple Pages Per Sheet109Printing Multiple Pages Per Sheet (Windows)109Printing Multiple Pages Per Sheet (Mac OS)111Printing Posters in Sections114Printing Large Posters (Windows)114Centering originals117Printing Originals Centered on Rolls117Printing Originals Centered on Rolls (Windows)117Printing Originals Centered on Rolls (Mac OS)119Printing Originals Centered on Sheets121Printing Originals Centered on Sheets (Windows)121Printing Originals Centered on Sheets (Mac OS)123Conserving roll paper126Conserving Roll Paper by Rotating Originals 90 Degrees126Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)126Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS)128Conserving Roll Paper by Printing Originals Without Top and Bottom Margins130Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)131Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS)132Checking Images Before Printing135Checking the Layout in a Preview Before Printing135Other useful settings136Printing With Watermarks136Printing with Watermarks—COPY, FILE COPY, and so on (Windows)137Making the Original Orientation Match the Paper Orientation139Making the Original Orientation Match the Paper Orientation (Windows)139Making the Original Orientation Match the Paper Orientation (Mac OS)141Using Favorites143Cutting Roll Paper After Printing143Cutting Roll Paper After Printing (Windows)144Cutting Roll Paper After Printing (Mac OS)145Windows Software149Printer Driver150Printer Driver Settings150Specifying Paper in the Printer Driver152Confirming Print Settings154Checking the Layout in a Preview Before Printing154Using Favorites156Accessing the Printer Driver Dialog Box from Applications157Accessing the Printer Driver Dialog Box from the Operating System Menu159Main Sheet160Paper Information on Printer Dialog Box163Paper Detailed Settings Dialog Box163View Settings Dialog Box for the Printing Application165Color Adjustment Sheet: Color166Object Adjustment Dialog box: Color167Matching Sheet167Color Adjustment Sheet: Monochrome169Object Adjustment Dialog box: Monochrome170Page Setup Sheet171Paper Size Options Dialog Box173Layout Sheet174Page Options Dialog Box176Special Settings Dialog Box177Favorites Sheet178Utility Sheet179Support Sheet180Settings Summaries Dialog Box181Device Settings Sheet181Preview182The Features of Preview182Starting Preview182Preview Main Window184Dialog Area186Enlarge/Reduce the screen display187Moving a Page187Using the ruler187Priority setting for rotating 90 degrees188Printing with Selecting the Layout189Print on the Center191Not Print Spaces at the Top/Bottom192Free Layout193The Features of Free Layout193Starting Free Layout194Free Layout Main Window195Detailed Settings196Preferences Dialog Box197Page Options Dialog Box198Zoom Dialog Box199Format Dialog Box199Laying out a Multiple-File Document on One Page201Laying out a Document Created with Multiple Application Programs on One Page203Selecting an Object206Changing the Object Size206Moving an Object207Rotating an Object207Laying out Objects Automatically208Aligning Objects208Changing the Object Overlapping Order210Pasting a Copied or Cut Object211Folded Duplex Window212Finished Size Settings Dialog Box213Binding Settings Dialog Box214Prints using Folded Duplex215Color imageRUNNER Enlargement Copy216The Features of Color imageRUNNER Enlargement Copy216Starting Color imageRUNNER Enlargement Copy216Color imageRUNNER Enlargement Copy Dialog Box217Hot Folder218Creating a New Hot Folder219Specifying an Existing Shared Folder as a Hot Folder222Setting the Print Parameters225Printing Enlargements of Scanned Originals from a Color imageRUNNER225Print Plug-In for Office227Print Plug-In for Officefeatures227Steps to install228Steps to uninstall230When Print Plug-In for Office is not displayed231To start from Microsoft Word234Print Matching Roll Width(Word)236Borderless Printing(Word)238Multi-Page Printing(Word)240Register the settings (Word)242Print Using Registered Settings(Word)243Portrait Orientation/Landscape Orientation(Word)245To start from Microsoft PowerPoint246Print Matching Roll Width(PowerPoint)248Borderless Printing(PowerPoint)250Multi-Page Printing(PowerPoint)253Register the settings (PowerPoint)254Print Using Registered Settings(PowerPoint)255Portrait Orientation/Landscape Orientation(PowerPoint)257To start from Microsoft Excel258Print Entire Sheet(Excel)260Print Selected Area(Excel)262Configuring Binding (Excel)265Configuring Special Settings266Mac OS Software267Printer Driver268Printer Driver Settings268Specifying Paper in the Printer Driver269Confirming Print Settings271Checking the Layout in a Preview Before Printing271Using Favorites272Accessing the Printer Driver Dialog Box from Applications273Main Pane273Paper Detailed Settings Dialog Box277View set. Dialog Box for the Printing Application279Matching pane279Color Settings Pane: Color282Object Adjustment dialog box: Color283Color Settings Pane: Monochrome283Object Adjustment dialog box: Monochrome284Page Setup Pane285Preview287The Features of Preview287Starting Preview287Preview Main Window289Paper Settings Panel291Easy Settings293Advanced Settings294Output Settings Panel295Color Settings Panel297Color Adjustment298Matching300Driver Matching Mode302ICC Matching Mode303ColorSync304Preferences Dialog Box304Zoom Dialog Box304Go to Page Dialog Box305Print with No Borders305Print on the Center306Not Print Spaces at the Top/Bottom306Print Page Rotated 90 Degrees307Display with Fitting to the Width of the Paper307Display with All308Display with Actual Size308Moving a Page309Free Layout310The Features of Free Layout310Starting Free Layout310Free Layout Main Window312Paper Settings Panel314Easy Settings315Advanced Settings316Color Settings Panel318Color Adjustment319Matching321Driver Matching Mode322ICC Matching Mode323ColorSync324Preferences Dialog Box324Page Setup Dialog Box325Zoom Dialog Box326Format Dialog Box327Laying out a Multiple-File Document on One Page327Laying out a Document Created with Multiple Application Programs on One Page328Selecting an Object328Changing the Object Size329Moving an Object329Rotating an Object330Laying out Objects Automatically330Aligning Objects330Changing the Object Overlapping Order332Pasting a Copied or Cut Object333Color imageRUNNER Enlargement Copy334The Features of Color imageRUNNER Enlargement Copy334Starting Color imageRUNNER Enlargement Copy334Color imageRUNNER Enlargement Copy Dialog Box335Hot Folder335Creating a New Hot Folder336Editing a Hot Folder (Setting Print Conditions)337Deleting a Hot Folder339Setting the Print Parameters340Paper Settings Panel340Easy Settings342Advanced Settings343Output Settings Panel344Color Settings Panel346Driver Matching Mode347ICC Matching Mode348Printing Enlargements of Scanned Originals from a Color imageRUNNER348Handling and Use of Paper351Paper352Types of Paper352Paper Sizes352Using Paper Other Than Genuine Paper and feed confirmed Paper354Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings355Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type356Displaying the Paper Reference Guide357Updating paper information359Handling rolls363Loading Rolls on the Roll Holder363Loading Rolls in the Printer366Changing the Type of Paper370Specifying the Paper Length372Removing the Roll from the Printer372Removing the Roll Holder from Rolls375Feeding Roll Paper Manually376Keeping Track of the Amount of Roll Paper Left377Specifying the Ink Drying Time for Rolls377Specifying the Cutting Method for Rolls379Cutting the Leading Edge of Roll Paper Automatically386Reducing Dust from Cutting Rolls387Handling sheets389Loading Sheets in the Printer389Printing From a Desired Starting Point392Removing Sheets394Output Stacker396Using the Output Stacker396Storing the Output Stacker398Media Configuration Tool (Windows)399The Features of Media Configuration Tool399Installation Procedures400Starting Method401Media Configuration Tool Main Window402Editing Media Type Information for Genuine Paper and Feed Confirmed Paper403Adding Media Types404Changing Media Names407Deleting Media Types You Have Added409Switching Media Types Display Show/Hide410Changing the Display Order of Media Types412Using Paper Other than Genuine Paper and Feed Confirmed Paper413Compatible Paper415Add Custom Paper416Delete Custom Paper422Edit Custom Paper422Export Custom Media Information423Import Custom Media Information424Warnings425Checking the update427Media Configuration Tool (Mac OS)428The Features of Media Configuration Tool428Procedures for Installing429Starting Method430Media Configuration Tool Main Window431Editing Media Type Information for Genuine Paper and Feed Confirmed Paper432Adding Media Types434Changing Media Names436Deleting Media Types You Have Added438Switching Media Types Display Show/Hide440Changing the Display Order of Media Types442Using Paper Other than Genuine Paper and Feed Confirmed Paper443Compatible Paper445Add Custom Paper446Delete Custom Paper452Edit Custom Paper453Export Custom Media Information453Import Custom Media Information454Warnings456Checking the update457Control Panel459Operations and Display Screen460Control Panel460Control Panel Display462How to View Instructions With Navigate467Checking Instructions During Printer Operations469Printer Menu471Printer Menu Operations471Menu Operations472Menu Structure475Menu Settings480Status Print488Printing Interface Setting Reports491Printer Parts495Printer parts496Front496Back498Top Cover (Inside)499Carriage500Ink Tank Cover (Inside)501Stand502Output Stacker503Optional accessories504Roll Holder Set504Network Setting505Network Environment506Network Environment506Using RemoteUI509Using RemoteUI509Initial Settings511Configuring the IP Address on the Printer511Configuring the IP Address Using the Printer Control Panel511Configuring the IP Address Using ARP and PING Commands512Configuring TCP/IPv6 Network Settings514Configuring the Printer Driver Destination (Windows)514Configuring the Printer Driver Destination (Mac OS)515Configuring the Printer's TCP/IP Network Settings With RemoteUI515NetWare Settings519Configuring NetWare Network Settings519Specifying the Printer's Frame Type519Specifying NetWare Print Services522Configuring the Printer's NetWare Network Settings With RemoteUI524Mac OS Settings527Configuring the Destination in TCP/IP Networks527Configuring the Destination for Bonjour Network527Configuring the Destination for AppleTalk Networks527Configuring the Printer's AppleTalk Network Settings529Other Settings531Specifying Printer-Related Information531Configuring the Communication Mode Manually532Email Notification When Printing is Finished or Errors Occur533Initializing the Network Settings533Device Setup Utility (Windows)535imagePROGRAF Device Setup Utility535Installing imagePROGRAF Device Setup Utility535Configuring the IP Address Using imagePROGRAF Device Setup Utility535Print Job Management539Status Monitor (Windows)540The Features of imagePROGRAF Status Monitor540Job Management Using imagePROGRAF Status Monitor541Printmonitor (Mac OS)542The Features of imagePROGRAF Printmonitor542Job Management Using imagePROGRAF Printmonitor543Accounting (Windows)544Accounting Manager544Launching the Accounting Manager544Accounting Manager Main Window545Job List Area547Accounting Manager Basic Procedures548Configuring Unit Costs in Accounting Manager549Setting the Unit Cost for Ink549Setting the Unit Cost for Paper550Setting the Unit Cost for Items Other Than Ink and Paper552Configuring Units and Display Settings in Accounting Manager553Automatically Acquiring Print Job Logs at Regular Intervals553Canceling Regular Print Job Log Acquisition554Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs554Exporting Print Job Data as a CSV File554Displaying Job Properties or Period Properties555Showing, Saving and Loading Selected Unit Cost Data556Showing the Total Amount of Ink and Paper Consumed556Adjustments for Better Print Quality559Adjusting the Printhead560Adjusting the Printhead560Automatic Adjustment to Straighten Lines and Colors560Manual Adjustment to Straighten Lines and Colors562Adjustment When Installing the Printhead563Troubleshooting Paper Abrasion and Blurry Images564Adjusting the feed amount566Adjusting the Feed Amount566Selecting a Feed Amount Adjustment Method566Automatic Banding Adjustment567Manual Banding Adjustment568Fine-Tuning the Paper Feed Amount570Adjusting Line Length570Adjusting the Vacuum Strength572Maintenance and Consumables573Ink Tanks574Ink Tanks574Replacing Ink Tanks574Checking Ink Tank Levels585When to Replace Ink Tanks585Printheads587Printhead587Checking for Nozzle Clogging587Cleaning the Printhead588Replacing the Printhead589Cutter Unit597Cutter Unit597Replacing the Cutter Unit597Maintenance Cartridge601Maintenance Cartridge601Replacing the Maintenance Cartridge601Checking the Remaining Maintenance Cartridge Capacity606When to Replace the Maintenance Cartridge606Cleaning the Printer608Cleaning the Printer Exterior608Cleaning Inside the Top Cover608Other Maintenance612Preparing to Transfer the Printer612Reinstalling the Printer618Updating the Firmware621Troubleshooting623Frequently Asked Questions624Frequently Asked Questions624Problems Regarding Paper625Clearing Jammed Roll Paper625Clearing a Jammed Sheet628Roll paper cannot be inserted into the Paper Feed Slot631Cannot load sheets631Paper is not cut straight632Paper is not cut632The size of clear film cannot be detected632Margins are wide632When printing on thin roll paper, the printed surface becomes scratched633Printing does not start634The Data lamp on the Control Panel does not light up634The printer does not respond even if print jobs are sent634Ink Filling.. is displayed634The display screen indicates Agitating...634The printer stops during a print job635An error message is shown on the Display Screen635The printer ejects blank, unprinted paper635Problems with the printing quality636Printing is faint636Paper rubs against the printhead637The edges of the paper are dirty638The surface of the paper is dirty638The back side of the paper is dirty638Immediately after borderless printing, the trailing edge margin is soiled during regular printing639Printed colors are inaccurate639Banding in different colors occurs639Colors in printed images are uneven640Image edges are blurred or white banding occurs641Setting the Blue Switch on the Platen641The contrast becomes uneven during printing644The length of printed images is inaccurate in the feeding direction644Images are printed crooked644Documents are printed in monochrome645Line thickness is not uniform645Lines or colors are misaligned645Borders appear in borderless printing645Cannot print over a network647Cannot connect the printer to the network647Cannot print over a TCP/IP network647Cannot print over a NetWare network647Cannot print over AppleTalk or Bonjour networks648Installation problems649Removing Installed Printer Drivers649Other problems650The printer does not go on650If the Printer Makes a Strange Sound650Messages advising to check the maintenance cartridge are not cleared650The printer consumes a lot of ink650Ink Level Detection651Error Message655Error Messages656Messages regarding paper658Paper mismatch658MediaType Mismatch658The paper is too small.659The paper is too small.659PaprWidth Mismatch660Paper size not detected.660Insufficient paper for job661This paper cannot be used as size is not supported.661Roll printing is selected.661Roll printing is selected, but sheets are loaded.661The roll is empty.662No sheets.662Sheet printing is selected.662Regular printing is selected, but a roll is loaded.663Paper jam.663Paper loaded askew.663Cannot feed paper.663Cannot cut this paper.664End of paper feed.664Rel lever is in wrong position.664Borderless printng not possible.664Paper position not suitable for borderless printing.665Messages regarding ink666Ink insufficient.666No ink left.666Remaining level of the ink cannot be correctly detected.666Close Ink Tank Cover666Ink tank is empty.666Not much ink is left.667No ink tank loaded.667The following ink tanks cannot be recognized.667Messages regarding printing or adjustment668Borderless printng not possible. Paper stretched or shrank.668Before borderless printing, move the blue platen switch.668Blue platen switch is dirty.668Move the blue platen switch No.xx to the right. (xx represents a number)668Cannot adjust paper feed.668Check printed document.669Messages regarding printheads670Cannot adjust printhead.670Wrong printhead.670Printhead error.670Cannot recognize print head.670Execute printhead cleaning.671Messages regarding the maintenance cartridge672No maintenance cartridge.672Wrong maintenance cartridge.672Maint. cart. The level is low672No Maintenance Cartridge capacity.672Maintenance cartridge full.672Maintenance cartridge problem.672Other Messages673GARO Wxxxx (x represents a number)673ERROR Exxx-xxxx (x represents a letter or number)673Hardware error. xxxxxxxx-xxxx (x represents a letter or number)673Top cover is open.673Prepare for parts replacement.674Parts replacement time has passed.674Unknown file.674Multi-sensor error674Specifications675Printer Specifications676Specifications676Print Area677Appendix679Safety Precautions680Safety Precautions680Legal Notices682Manuals for this printer684Manuals for this printer684About This User Manual684Disposal of the product686WEEE Directive687Index697Size: 45.7 MBPages: 698Language: EnglishOpen manual