ManualTable of Contents1. About the imagePROGRAF Media Configuration Tool32. Updating the Media Information32-1. If You Have Installed the Media Configuration Tool32-2. If You Are Applying New Media Information Files83. Applying a Saved Media Information File On Another Computer14Important: If you are using custom paper created with an old version of Media Configuration Tool16Size: 540 KBPages: 21Language: EnglishOpen manual
ManualTable of Contents1. About the imagePROGRAF Media Configuration Tool32. Updating the Media Information32-1. If You Have Installed the Media Configuration Tool32-2. If You Are Applying New Media Information Files83. Applying a Saved Media Information File On Another Computer15Important: If you are using custom paper created with an old version of Media Configuration Tool17Size: 1.02 MBPages: 21Language: EnglishOpen manual
ManualTable of ContentsAbout the Canon imagePROGRAF Print Utility2Supported File Formats2Work Required Before Use21. Connect to the network22. Download the Canon imagePROGRAF Print Utility3Printing3Usage Cautions7Size: 1.15 MBPages: 8Language: EnglishOpen manual
ManualTable of ContentsCover1Preface2Safety Precautions2Safety Precautions2Legal Notices4Manuals for this printer6Manuals for this printer6To view the User's Guide or Paper Reference Guide6About This User Manual10Handling Paper12Handling rolls12Attaching the Roll Holder to Rolls12Loading Rolls in the Printer15Removing the Roll from the Printer21Handling sheets25Loading Sheets in the Printer25Removing Sheets28Stacker29Stacker29Installing and Removing the Stacker On the Printer30Ejecting to the Stacker34Ejecting to the Output Stacker35Consumables and Maintenance37Ink Tanks37Replacing Ink Tanks37Printheads48Replacing the Printhead48Maintenance Cartridge54Replacing the Maintenance Cartridge54Cleaning the Printer59Cleaning Inside the Top Cover59Cleaning the Printhead61Cleaning the Stacker62Printer Parts67Operations and Display Screen67Control Panel67Menu Operations68Menu Structure72Printer parts79Front79Printer Front80Stacker81Back82Top Cover (Inside)83Carriage84Ink Tank Cover (Inside)85Printer Relocation86Preparing to Transfer the Printer86Preparing to Transfer the Printer86Reinstalling the Printer92Software Installation96Installing the Printer Driver (Windows)96Installing the Software96Installing the Printer Driver (Mac OS)98Installing the Software98Convenient Printer Driver Features100Print Preview100Rotate Page 90 degrees (Converse Paper)102Borderless Printing103Large-Format Printing104Enlarged/Reduced Printing105Adjustments for Better Print Quality106Adjusting the Printhead106Automatic Adjustment to Straighten Lines and Colors106Adjusting the feed amount108Selecting a Feed Amount Adjustment Method108Adjusting Line Length109Troubleshooting111Problems Regarding Paper111Clearing Jammed Roll Paper111Clearing a Jammed Sheet114If There is a Paper Jam while Using the Stacker116Troubleshooting When Paper Jams are not Found118Roll paper cannot be inserted into the Paper Feed Slot122Cannot load sheets122Paper is not cut neatly122Paper is not cut122The Stacker continues to rotate122The size of clear film cannot be detected122Printing does not start123The Data lamp on the Control Panel does not light up123The printer does not respond even if print jobs are sent123Ink Filling.. is displayed124The display screen indicates Agitating124The printer stops during a print job125An error message is shown on the Display Screen125The printer ejects blank, unprinted paper125Problems with the printing quality126Printing is faint126Paper rubs against the Printhead127The edges of the paper are dirty127The surface of the paper is dirty128The back side of the paper is dirty128Printed colors are inaccurate129Banding in different colors occurs129Colors in printed images are uneven130Image edges are blurred or white banding occurs130The contrast becomes uneven during printing131The length of printed images is inaccurate in the feeding direction131Images are printed crooked131Documents are printed in monochrome132Line thickness is not uniform132Lines are misaligned132Cannot print over a network133Cannot connect the printer to the network133Cannot print over a TCP/IP network133Cannot print over a Bonjour network133Installation problems134Removing Installed Printer Drivers134HP-GL/2 problems135With HP-GL/2, printing is misaligned135Lines or images are missing in printed HP-GL/2 jobs.135Lines are printed too thick or thin in HP-GL/2 print jobs135HP-GL/2 jobs are printed in monochrome (or color)136Printed colors of lines are inaccurate during HP-GL/2 printing136HP-GL/2 jobs are printed 6 mm larger than specified136HP-GL/2 jobs are printed at maximum size, even if a standard size is specified136HP-GL/2 printing takes a long time136The printer stops when printing a HP-GL/2 job (the carriage stops moving)136Other problems137The printer does not go on137The printer takes time to start up137If the Printer Makes a Strange Sound137Messages advising to check the maintenance cartridge are not cleared138The printer consumes a lot of ink138Ink Level Detection138Error Message141Messages regarding paper141MediaType Mismatch141PaprTypeMismatch142The paper is too small.142The paper is too small.142PaprWidth Mismatch143Paper size not detected.143Insufficient paper for job144This paper cannot be used as size is not supported.144Cannot print as selected. Another roll is in use.144Roll printing is selected.144Roll printing is selected, but sheets are loaded.144Roll x is selected. (x is 1 (Upper) or 2 (Lower))145Roll x is empty. (x is 1 (Upper) or 2 (Lower))145No Roll Unit.146Sheet removed.146Sheet printing is selected.146Regular printing is selected, but a roll is loaded.146Paper jam.146Roll x jam (x is 1 (Upper) or 2 (Lower))147Paper loaded askew.147Paper cutting failed.148End of paper feed.148Rel lever is in wrong position.148Borderless printng not possible.148Paper position not suitable for borderless printing.149Roll feed unit error.149The roll feed unit is loose.149Stacker not ready.149Cutting Mode not Automatic.150Messages regarding ink151Ink insufficient.151No ink left.151Remaining level of the ink cannot be correctly detected. Check ink tank.151Close Ink Tank Cover151Ink tank is empty.151Not much ink is left.152No ink tank loaded.152The following ink tanks cannot be recognized.152Wrong ink tank.152Messages regarding printing or adjustment153Cannot print as specified.153Borderless printng not possible. Paper stretched or shrank.153Before borderless printing, move the blue platen switch.153Blue platen switch is dirty.153Move the blue platen switch No.xx to the right. (xx represents a number)153Check printed document.154Messages regarding printheads155Cannot adjust printhead.155Wrong printhead.155Printhead error155Cannot recognize print head.155Execute printhead cleaning.156Messages regarding the maintenance cartridge157Insert the maintenance cartridge.157Wrong maintenance cartridge.157Maint. cart. The level is low157No Maintenance Cartridge capacity.157Maintenance cartridge full.157Maintenance cartridge problem.157Messages regarding the hard disk158Hard disk error.158File read error.158The mail box is full.158Mail box full. Now printing without saving data.158Mail box nearly full.158Maximum jobs stored.158Mail box full. Delete unwanted data158Messages regarding HP-GL/2160This type of paper is not compatible with HP-GL/2.160GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904)160GL2: W0502 The parameter is out of range.160GL2: W0504 This command is not supported.160Other Messages161GARO Wxxxx (x represents a number)161ERROR Exxx-xxxx (x represents a letter or number)161Hardware error. xxxxxxxx-xxxx (x represents a letter or number)161Top cover is open.161Prepare for parts replacement.162Parts replacement time has passed.162Unknown file.162Multi-sensor error162Error Messages163Index165Size: 7.95 MBPages: 166Language: EnglishOpen manual
ManualTable of ContentsCover1Contents2Basic Printing Workflow15Printing procedure16Printing Options Using Rolls and Sheets16Turning the Printer On and Off17Loading and Printing on Rolls18Loading and Printing on Sheets21Printing in Windows22Printing from Mac OS22Canceling print jobs24Canceling Print Jobs from the Control Panel24Canceling Print Jobs from Windows25Canceling Print Jobs from Mac OS25Pausing Printing27Pausing Printing27Enhanced Printing Options29Choosing Paper for Printing30Choosing a Paper for Printing30Specifying Paper in the Printer Driver30Using double-roll printing31About Double-roll Switching31Loading Roll Paper in the Printer Depending on the Purpose31Printing by Automatically Switching Between Upper and Lower Roll Paper32Printing by Automatically Switching Between Upper and Lower Roll Paper (Windows)32Printing by Automatically Switching Between Upper and Lower Roll Paper (Mac OS)37Roll Paper Switching Method39Printing Photos and Office Documents43Printing Photos and Images43Printing Photos and Images (Windows)43Printing Photos and Images (Mac OS)45Printing Office Documents47Printing Office Documents (Windows)47Printing Office Documents (Mac OS)48Using PosterArtist to Compose Originals50Printing CAD Drawings52Printing CAD Drawings52Printing Line Drawings and Text52Printing Line Drawings and Text (Windows)53Printing Line Drawings and Text (Mac OS)54Printing from AutoCAD56Specifying Colors and Printing CAD Drawings57Specifying Colors and Printing CAD Drawings (Windows)58HP-GL/2 Printing59Adjusting Images60Adjusting the Color in the Printer Driver60Fine-Tuning Colors of Photos and Images (Windows)61Fine-Tuning Colors of Photos and Images (Mac OS)64Giving Priority to Particular Graphic Elements and Colors for Printing66Choosing the Document Type and Printing Conditions (Windows)68Choosing the Document Type and Printing Conditions (Mac OS)70Printing enlargements or reductions72Resizing Originals to Match the Paper Size72Resizing Originals to Match the Paper Size (Windows)72Resizing Originals to Fit the Roll Width74Resizing Originals to Fit the Roll Width (Windows)74Resizing Originals to Fit the Roll Width (Mac OS)76Resizing Originals by Entering a Scaling Value78Resizing Originals by Entering a Scaling Value (Windows)79Resizing Originals by Entering a Scaling Value (Mac OS)80Printing at full size83Printing on Oversize Paper83Printing at Full Size (Windows)84Printing at Full Size (Mac OS)85Borderless Printing at Actual Size87Borderless Printing at Actual Size (Windows)88Borderless Printing at Actual Size (Mac OS)90Borderless Printing92Borderless Printing on Paper of Equivalent Size92Borderless Printing by Resizing Originals to Match the Paper Size (Windows)93Borderless Printing by Resizing Originals to Fit the Roll Width95Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)96Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS)98Printing banners or at other non-standard sizes101Printing Vertical or Horizontal Banners (Large-Format Printing)101Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)102Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS)105Printing on Non-Standard Paper Sizes108Printing on Non-Standard Paper Sizes (Windows)108Printing on Non-Standard Paper Sizes (Mac OS)111Tiling and multiple pages per sheet114Printing Multiple Originals Next to Each Other114Printing Multiple Originals Next to Each Other (Windows)115Printing Multiple Originals Next to Each Other (Mac OS)117Printing Multiple Pages Continuously118Printing Multiple Pages Continuously (Windows)118Printing Multiple Pages Continuously (Mac OS)120Printing Multiple Pages Per Sheet121Printing Multiple Pages Per Sheet (Windows)122Printing Multiple Pages Per Sheet (Mac OS)124Printing Posters in Sections126Printing Large Posters (Windows)126Centering originals128Printing Originals Centered on Rolls128Printing Originals Centered on Rolls (Windows)128Printing Originals Centered on Rolls (Mac OS)130Printing Originals Centered on Sheets132Printing Originals Centered on Sheets (Windows)132Printing Originals Centered on Sheets (Mac OS)134Conserving roll paper137Conserving Roll Paper by Rotating Originals 90 Degrees137Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)137Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS)138Conserving Roll Paper by Printing Originals Without Top and Bottom Margins140Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)141Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS)142Checking Images Before Printing145Checking the Layout in a Preview Before Printing145Other useful settings146Printing With Watermarks146Printing with Watermarks—COPY, FILE COPY, and so on (Windows)147Making the Original Orientation Match the Paper Orientation148Making the Original Orientation Match the Paper Orientation (Windows)149Making the Original Orientation Match the Paper Orientation (Mac OS)150Using Favorites152Cutting Roll Paper After Printing152Cutting Roll Paper After Printing (Windows)153Cutting Roll Paper After Printing (Mac OS)154Windows Software157Printer Driver158Printer Driver Settings158Specifying Paper in the Printer Driver160Confirming Print Settings161Checking the Layout in a Preview Before Printing161Using Favorites162Accessing the Printer Driver Dialog Box from Applications164Accessing the Printer Driver Dialog Box from the Operating System Menu165Main Sheet166Paper Information on Printer Dialog Box170Paper Detailed Settings Dialog Box170View Settings Dialog Box for the Printing Application172Color Adjustment Sheet: Color172Object Adjustment Dialog box: Color173Matching Sheet174Color Adjustment Sheet: Monochrome176Object Adjustment Dialog box: Monochrome177Page Setup Sheet177Output Method Dialog box180Paper Size Options Dialog Box181Layout Sheet182Page Options Dialog Box183Special Settings Dialog Box184Favorites Sheet185Utility Sheet186Support Sheet187Settings Summaries Dialog Box187Device Settings Sheet188Preview189The Features of Preview189Starting Preview189Preview Main Window190Dialog Area192Enlarge/Reduce the screen display193Moving a Page193Using the ruler193Priority setting for rotating 90 degrees194Printing with Selecting the Layout195Print on the Center197Not Print Spaces at the Top/Bottom198Free Layout199The Features of Free Layout199Starting Free Layout199Free Layout Main Window201Detailed Settings202Preferences Dialog Box203Page Options Dialog Box204Zoom Dialog Box205Format Dialog Box205Laying out a Multiple-File Document on One Page207Laying out a Document Created with Multiple Application Programs on One Page209Selecting an Object211Changing the Object Size211Moving an Object212Rotating an Object212Laying out Objects Automatically213Aligning Objects213Changing the Object Overlapping Order215Pasting a Copied or Cut Object216Folded Duplex Window217Finished Size Settings Dialog Box218Binding Settings Dialog Box219Prints using Folded Duplex220Color imageRUNNER Enlargement Copy221The Features of Color imageRUNNER Enlargement Copy221Starting Color imageRUNNER Enlargement Copy221Color imageRUNNER Enlargement Copy Dialog Box222Hot Folder223Creating a New Hot Folder223Specifying an Existing Shared Folder as a Hot Folder226Setting the Print Parameters228Printing Enlargements of Scanned Originals from a Color imageRUNNER229Print Plug-In for Office230Print Plug-In for Officefeatures230Steps to install230Steps to uninstall233When Print Plug-In for Office is not displayed233To start from Microsoft Word236Print Matching Roll Width(Word)238Borderless Printing(Word)240Multi-Page Printing(Word)242Register the settings (Word)243Print Using Registered Settings(Word)244Portrait Orientation/Landscape Orientation(Word)246To start from Microsoft PowerPoint247Print Matching Roll Width(PowerPoint)249Borderless Printing(PowerPoint)250Multi-Page Printing(PowerPoint)252Register the settings (PowerPoint)254Print Using Registered Settings(PowerPoint)255Portrait Orientation/Landscape Orientation(PowerPoint)256To start from Microsoft Excel258Print Entire Sheet(Excel)259Print Selected Area(Excel)262Configuring Binding (Excel)264Configuring Special Settings265Mac OS Software267Printer Driver268Printer Driver Settings268Specifying Paper in the Printer Driver269Confirming Print Settings270Checking the Layout in a Preview Before Printing271Using Favorites271Accessing the Printer Driver Dialog Box from Applications272Main Pane272Paper Detailed Settings Dialog Box276View set. Dialog Box for the Printing Application278Matching pane278Color Settings Pane: Color280Object Adjustment dialog box: Color281Color Settings Pane: Monochrome282Object Adjustment dialog box: Monochrome283Page Setup Pane283Additional Settings Pane284Preview286The Features of Preview286Starting Preview286Preview Main Window287Paper Settings Panel290Easy Settings291Advanced Settings292Output Settings Panel293Color Settings Panel295Color Adjustment296Matching298Driver Matching Mode299ICC Matching Mode300ColorSync301Preferences Dialog Box301Zoom Dialog Box301Go to Page Dialog Box302Print with No Borders302Print on the Center303Not Print Spaces at the Top/Bottom303Print Page Rotated 90 Degrees304Display with Fitting to the Width of the Paper304Display with All304Display with Actual Size305Moving a Page305Free Layout307The Features of Free Layout307Starting Free Layout307Free Layout Main Window308Paper Settings Panel310Easy Settings311Advanced Settings312Color Settings Panel313Color Adjustment314Matching316Driver Matching Mode318ICC Matching Mode319ColorSync320Preferences Dialog Box320Page Setup Dialog Box321Zoom Dialog Box322Format Dialog Box323Laying out a Multiple-File Document on One Page323Laying out a Document Created with Multiple Application Programs on One Page324Selecting an Object324Changing the Object Size324Moving an Object325Rotating an Object325Laying out Objects Automatically326Aligning Objects326Changing the Object Overlapping Order328Pasting a Copied or Cut Object329Handling and Use of Paper331Paper332Types of Paper332Paper Sizes332Using Paper Other Than Genuine Paper and feed confirmed Paper334Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings335Displaying the Paper Reference Guide335Updating paper information338Handling rolls342Attaching the Roll Holder to Rolls342Loading Rolls in the Printer345Changing the Type of Paper350Specifying the Paper Length352Removing the Roll from the Printer352Removing the Roll Holder from Rolls356Feeding Roll Paper Manually357Keeping Track of the Amount of Roll Paper Left358Specifying the Ink Drying Time for Rolls358Specifying the Cutting Method for Rolls360Cutting the Leading Edge of Roll Paper Automatically366Reducing Dust from Cutting Rolls367Roll Holder Set368Automatic Roll Switching368Handling sheets369Loading Sheets in the Printer369Printing From a Desired Starting Point371Removing Sheets373Stacker375Stacker375Installing and Removing the Stacker On the Printer376Ejecting to the Stacker380Ejecting to the Output Stacker381Media Configuration Tool (Windows)383The Features of Media Configuration Tool383Installation Procedures383Updating Media Information After Installation385Media Configuration Tool Main Window389Editing Media Type Information for Genuine Paper and Feed Confirmed Paper390Adding Media Types391Changing Media Names395Deleting Media Types You Have Added397Switching Media Types Display Show/Hide399Changing the Display Order of Media Types401Applying a Saved Media Information File on Another Computer403Checking the update404Media Configuration Tool (Mac OS)405The Features of Media Configuration Tool405Procedures for Installing405Updating Media Information After Installation407Media Configuration Tool Main Window411Editing Media Type Information for Genuine Paper and Feed Confirmed Paper413Adding Media Types414Changing Media Names418Deleting Media Types You Have Added421Switching Media Types Display Show/Hide422Changing the Display Order of Media Types424Applying a Saved Media Information File on Another Computer426Checking the update428Control Panel429Operations and Display Screen430Control Panel430Control Panel Display432How to View Instructions With Navigate436Checking Instructions During Printer Operations438Printer Menu439Printer Menu Operations439Menu Operations440Menu Structure443Menu Settings449Status Print460Printing Interface Setting Reports463Setting Control panel access lock465Printer Parts467Printer parts468Front468Printer Front469Stacker470Back471Top Cover (Inside)472Carriage473Ink Tank Cover (Inside)474Hard Disk475Printer Hard Disk Operations475Checking the Free Hard Disk Space476Erasing Data on the Printer's Hard Disk477Optional accessories479Network Setting481Network Environment482Network Environment482Using RemoteUI484Using RemoteUI484Initial Settings486Configuring the IP Address on the Printer486Configuring the IP Address Using the Printer Control Panel486Configuring the IP Address Using ARP and PING Commands487Configuring TCP/IPv6 Network Settings488Configuring the Printer Driver Destination (Windows)489Configuring the Printer Driver Destination (Mac OS)489Configuring the Printer's TCP/IP Network Settings With RemoteUI490Mac OS Settings493Configuring the Destination in TCP/IP Networks493Configuring the Destination for Bonjour Network493Other Settings494Specifying Printer-Related Information494Configuring the Communication Mode Manually495Email Notification When Printing is Finished or Errors Occur496Initializing the Network Settings496Device Setup Utility (Windows)497imagePROGRAF Device Setup Utility497Installing imagePROGRAF Device Setup Utility497Configuring the IP Address Using imagePROGRAF Device Setup Utility497Print Job Management501Status Monitor (Windows)502The Features of imagePROGRAF Status Monitor502Job Management Using imagePROGRAF Status Monitor503Printmonitor (Mac OS)505The Features of imagePROGRAF Printmonitor505Job Management Using imagePROGRAF Printmonitor506Accounting (Windows)507Accounting Manager507Launching the Accounting Manager507Accounting Manager Main Window508Job List Area510Accounting Manager Basic Procedures511Configuring Unit Costs in Accounting Manager511Setting the Unit Cost for Ink512Setting the Unit Cost for Paper513Setting the Unit Cost for Items Other Than Ink and Paper514Configuring Units and Display Settings in Accounting Manager515Automatically Acquiring Print Job Logs at Regular Intervals515Canceling Regular Print Job Log Acquisition516Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs516Exporting Print Job Data as a CSV File516Displaying Job Properties or Period Properties517Showing, Saving and Loading Selected Unit Cost Data518Showing the Total Amount of Ink and Paper Consumed518Basic Print Job Operations519Using the Printer Hard Disk519Saving Print Jobs on the Printer Hard Disk520Managing the Job Queue (Deleting or Preempting Other Jobs)523Managing Pending Jobs (Printing or Deleting Jobs on Hold)525Printing Saved Jobs527Deleting Saved Jobs531Moving Saved Jobs534Advanced Print Job Operations538Saving Print Jobs Sent from Sources Other than the Printer Driver538Printing Without Saving Jobs in the Common Box539Setting Passwords for Personal Boxes540Naming Personal Boxes543Displaying a List of Saved Jobs545Printing a List of Saved Jobs548Displaying Details of Saved Jobs549Renaming Saved Jobs551Adjustments for Better Print Quality555Adjusting the Printhead556Adjusting the Printhead556Automatic Adjustment to Straighten Lines and Colors556Manual Adjustment to Straighten Lines and Colors558Adjustment When Installing the Printhead559Adjusting Line Misalignment560Troubleshooting Paper Abrasion and Blurry Images562Adjusting the feed amount564Adjusting the Feed Amount564Selecting a Feed Amount Adjustment Method564Automatic Banding Adjustment565Manual Banding Adjustment566Fine-Tuning the Paper Feed Amount568Adjusting Line Length568Adjusting the Vacuum Strength570Maintenance and Consumables573Ink Tanks574Ink Tanks574Replacing Ink Tanks574Checking Ink Tank Levels583When to Replace Ink Tanks583Printheads585Printhead585Checking for Nozzle Clogging585Cleaning the Printhead586Replacing the Printhead587Maintenance Cartridge593Maintenance Cartridge593Replacing the Maintenance Cartridge593Checking the Remaining Maintenance Cartridge Capacity597When to Replace the Maintenance Cartridge598Cleaning the Printer599Cleaning the Printer Exterior599Cleaning Inside the Top Cover599Cleaning the Stacker601Other Maintenance606Preparing to Transfer the Printer606Reinstalling the Printer611Updating the Firmware615Troubleshooting617Frequently Asked Questions618Frequently Asked Questions618Problems Regarding Paper619Clearing Jammed Roll Paper619Clearing a Jammed Sheet622If There is a Paper Jam while Using the Stacker624Troubleshooting When Paper Jams are not Found625Roll paper cannot be inserted into the Paper Feed Slot628Cannot load sheets628Paper is not cut neatly628Paper is not cut628The Stacker continues to rotate629The size of clear film cannot be detected629Printing does not start630The Data lamp on the Control Panel does not light up630The printer does not respond even if print jobs are sent630Ink Filling.. is displayed631The display screen indicates Agitating631The printer stops during a print job632An error message is shown on the Display Screen632The printer ejects blank, unprinted paper632Problems with the printing quality633Printing is faint633Paper rubs against the Printhead634The edges of the paper are dirty634The surface of the paper is dirty635The back side of the paper is dirty635Printed colors are inaccurate635Banding in different colors occurs636Colors in printed images are uneven637Image edges are blurred or white banding occurs637Setting the Blue Switch on the Platen638The contrast becomes uneven during printing640The length of printed images is inaccurate in the feeding direction640Images are printed crooked641Documents are printed in monochrome641Line thickness is not uniform641Lines are misaligned641Cannot print over a network642Cannot connect the printer to the network642Cannot print over a TCP/IP network642Cannot print over a Bonjour network642Installation problems643Removing Installed Printer Drivers643HP-GL/2 problems644With HP-GL/2, printing is misaligned644Lines or images are missing in printed HP-GL/2 jobs.644Lines are printed too thick or thin in HP-GL/2 print jobs644HP-GL/2 jobs are printed in monochrome (or color)644Printed colors of lines are inaccurate during HP-GL/2 printing645HP-GL/2 jobs are printed 6 mm larger than specified645HP-GL/2 jobs are printed at maximum size, even if a standard size is specified645HP-GL/2 printing takes a long time645The printer stops when printing a HP-GL/2 job (the carriage stops moving)645Other problems646The printer does not go on646Cannot operate from the Control Panel646The printer takes time to start up646If the Printer Makes a Strange Sound647Messages advising to check the maintenance cartridge are not cleared647The printer consumes a lot of ink647Ink Level Detection647Error Message651Error Messages652Messages regarding paper654MediaType Mismatch654PaprTypeMismatch654The paper is too small.655The paper is too small.655PaprWidth Mismatch655Paper size not detected.656Insufficient paper for job656This paper cannot be used as size is not supported.657Cannot print as selected. Another roll is in use.657Roll printing is selected.657Roll printing is selected, but sheets are loaded.657Roll x is selected. (x is 1 (Upper) or 2 (Lower))657Roll x is empty. (x is 1 (Upper) or 2 (Lower))658No Roll Unit.658Sheet removed.659Sheet printing is selected.659Regular printing is selected, but a roll is loaded.659Paper jam.659Roll x jam (x is 1 (Upper) or 2 (Lower))660Paper loaded askew.660Paper cutting failed.660End of paper feed.661Rel lever is in wrong position.661Borderless printng not possible.661Paper position not suitable for borderless printing.662Roll feed unit error.662The roll feed unit is loose.662Stacker not ready.662Cutting Mode not Automatic.662Messages regarding ink663Ink insufficient.663No ink left.663Remaining level of the ink cannot be correctly detected. Check ink tank.663Close Ink Tank Cover663Ink tank is empty.663Not much ink is left.664No ink tank loaded.664The following ink tanks cannot be recognized.664Wrong ink tank.664Messages regarding printing or adjustment665Cannot print as specified.665Borderless printng not possible. Paper stretched or shrank.665Before borderless printing, move the blue platen switch.665Blue platen switch is dirty.665Move the blue platen switch No.xx to the right. (xx represents a number)665Check printed document.665Messages regarding printheads666Cannot adjust printhead.666Wrong printhead.666Printhead error666Cannot recognize print head.666Execute printhead cleaning.667Messages regarding the maintenance cartridge668Insert the maintenance cartridge.668Wrong maintenance cartridge.668Maint. cart. The level is low668No Maintenance Cartridge capacity.668Maintenance cartridge full.668Maintenance cartridge problem.668Messages regarding the hard disk669Hard disk error.669File read error.669The mail box is full.669Mail box full. Now printing without saving data.669Mail box nearly full.669Maximum jobs stored.669Mail box full. Delete unwanted data669Messages regarding HP-GL/2670This type of paper is not compatible with HP-GL/2.670GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904)670GL2: W0502 The parameter is out of range.670GL2: W0504 This command is not supported.670Other Messages671GARO Wxxxx (x represents a number)671ERROR Exxx-xxxx (x represents a letter or number)671Hardware error. xxxxxxxx-xxxx (x represents a letter or number)671Top cover is open.671Prepare for parts replacement.672Parts replacement time has passed.672Unknown file.672Multi-sensor error672Specifications673Printer Specifications674Specifications674Print Area675Appendix677Safety Precautions678Safety Precautions678Legal Notices680Manuals for this printer682Manuals for this printer682About This User Manual682Disposal of the product684WEEE Directive684Index693Size: 35.4 MBPages: 694Language: EnglishOpen manual
