Cisco Cisco Broadband Access Center for Cable 5.0 User Manuals

Table of Contents

• Contents

  3
• Preface

  19
  • Who Should Read This Guide

    19
  • How this Guide is Organized

    19
  • Obtaining Documentation

    20
    • Cisco.com

      21
    • Documentation CD-ROM

      21
    • Ordering Documentation

      21
    • Documentation Feedback

      21
  • Obtaining Technical Assistance

    22
    • Cisco.com

      22
    • Technical Assistance Center

      22
      • Cisco TAC Website

        23
      • Cisco TAC Escalation Center

        23
  • Obtaining Additional Publications and Information

    23
• Broadband Access Center for Cable Overview

  25
  • Features and Benefits

    25
  • Supported Technologies

    25
  • Architecture

    26
  • Regional Distribution Unit

    27
    • Configuration Generation

      27
    • Regional Distribution Unit Failover

      27
  • Device Provisioning Engine

    27
    • DPE Server Assignments

      28
    • TFTP Server

      28
    • Provisioning Groups

      28
  • Cisco Network Registrar

    29
    • Dynamic Host Configuration Protocol

      30
      • DHCP Failover

        30
    • Domain Name System

      30
  • KDC

    30
    • Default KDC Properties

      30
    • KDC Certificates

      32
    • KDC Licenses

      32
  • SNMP Agents

    32
    • DPE SNMP Agent

      33
      • MIB Support

        33
      • SNMP Traps

        33
      • DPE Agent CLI

        34
    • RDU SNMP Agent

      34
      • MIBs Supported

        34
      • Traps

        34
  • BAC Agent

    35
    • Monitored Processes

      35
    • BAC Agent Command Line

      35
• Broadband Access Center for Cable Configuration Checklists

  37
  • RDU Checklist

    37
  • DPE Checklist

    38
  • Network Registrar Checklist

    39
  • PacketCable Checklist

    39
• Understanding the User Interface

  43
  • Accessing the BAC Administrators Graphical User Interface

    43
    • Logging Out

      45
  • Administrator’s User Interface

    45
    • Selecting Navigation Bar Items

      46
    • The Main Menu

      46
      • Configuration

        47
      • Devices

        47
      • Servers

        47
      • Users

        47
    • Scrolling Backward and Forward

      48
• Using the Broadband Access Center for Cable Administrator User Interface

  49
  • Managing Users

    49
    • Adding a New User

      50
    • Modifying Users

      51
    • Deleting Users

      53
  • Managing Devices

    54
    • Adding Devices

      56
    • Deleting Devices

      57
    • Regenerating Device Configurations

      58
  • Searching For and Viewing Device Information

    58
    • Search Types

      59
      • Class of Service Search

        59
      • DHCP Criteria Search

        61
      • FQDN Search

        62
      • IP Address Search

        63
      • MAC Address Search

        64
      • Owner ID Search

        66
    • Viewing Device Details

      68
  • Viewing Servers

    70
    • Listing Device Provisioning Engines

      70
      • Viewing Device Provisioning Engine Details

        71
    • Listing Network Registrar Extension Points

      74
      • Viewing Network Registrar Extension Point Details

        74
    • Listing Provisioning Groups

      76
      • Viewing Provisioning Group Details

        77
    • Viewing Regional Distribution Unit Details

      77
• Configuring Broadband Access Center for Cable

  81
  • Configuring the Class of Service

    81
    • Adding a Class of Service

      82
    • Modifying a Class of Service

      84
    • Deleting a Class of Service

      85
  • Configuring Custom Properties

    86
    • Adding New Custom Properties

      87
    • Deleting Existing Custom Properties

      87
  • Configuring Defaults

    88
    • Selecting Configuration Options

      88
    • ATA 186 Defaults

      88
    • ATA 188 Defaults

      90
    • Computer Defaults

      90
    • DOCSIS Defaults

      91
    • Network Registrar Defaults

      92
    • Packet Cable Defaults

      93
    • RDU Defaults

      95
    • System Defaults

      96
    • Gateway (xGCP) Control Protocol Defaults

      96
  • Configuring DHCP Criteria

    97
    • Adding DHCP Criteria

      98
    • Modifying DHCP Criteria

      99
    • Deleting DHCP Criteria

      100
  • Managing External Files

    100
    • Adding External Files

      102
    • Viewing External Files

      103
    • Replacing External Files

      103
    • Exporting External Files

      104
    • Deleting External Files

      105
  • Managing License Keys

    106
    • Adding and Modifying a License

      108
  • Publishing Provisioning Data

    108
    • Publishing Datastore Changes

      109
    • Modifying Publishing Plug-in Settings

      109
  • Configuring the SRV Record in the Network Registrar DNS Server

    111
  • Configuring SNMP Cloning on the RDU and DPE for Secure Communication with PacketCable MTAs

    111
    • Creating the Key Material and Generating the Key

      111
  • Automatic FQDN Generation

    112
    • Automatically Generated FQDN Format

      112
    • Properties for Automatically Generated FQDNs

      113
    • FQDN Validation

      113
    • Sample Automatic FQDN Generation

      113
• Configuring and Using the Sample User Interface

  115
  • What is the Sample User Interface?

    115
  • Starting and Stopping the Sample User Interface

    116
  • Sample User Interface Configuration Options

    116
    • Classes of Service

      116
    • Promiscuous Mode

      116
    • Selecting an Internet Service Provider

      117
    • Using the Technician Login

      117
    • Administrative Access Levels

      117
  • Subscriber Provisioning Examples

    117
    • Standard Customer Premise Equipment Registration

      118
      • Provisioning a New Cable Modem and a New Computer

        118
      • Provisioning a New Computer with an Existing Cable Modem

        118
      • Altering an Existing Computer ISP

        119
    • Promiscuous Customer Premises Equipment Registration

      119
      • Provisioning a New Cable Modem and a New Computer

        119
      • Provisioning an Existing Cable Modem and a New Computer

        120
  • Administrator Provisioning Examples

    120
    • Searching for Accounts

      120
      • Searching by Account Number

        120
      • Searching by IP Address

        120
      • Searching by MAC Address

        120
    • Account Maintenance

      121
      • Registering a New Account

        121
      • Managing Classes of Service

        121
      • Managing Cable Modems

        122
      • Managing Computers

        122
      • Deleting an Account

        122
  • Customizing the Sample User Interface

    123
    • Modifying Graphics, Text, and Logos

      123
    • Modifying Work Flows and Layout

      123
    • Modifying the Supplied Source Code

      123
      • Modification Checklist

        124
  • Sample sampleui.properties File

    124
• Database Management

  129
  • Understanding Failure Resiliency

    129
  • Database Files

    129
    • Database File

      130
    • Database Transaction Log Files

      130
      • Automatic Log Management

        130
    • Miscellaneous Database Files

      131
  • Disk Space Requirements

    131
    • Handling Out of Disk Space Conditions

      131
  • Backup and Recovery

    132
    • Database Backup

      132
      • Performing Database Backup

        132
    • Database Recovery

      133
      • Performing Database Recovery

        133
    • Database Restore

      134
      • Performing Database Restore

        134
  • Changing Database Location

    134
• Broadband Access Center for Cable Support Tools and Advanced Concepts

  137
  • Developing Template Files

    137
    • Template Grammar

      138
      • Comments

        138
      • Includes

        139
      • Options

        139
      • Instance Modifier

        141
    • Option 11 (SNMP Varbind)

      141
    • Macro Variables

      142
    • Encoding Types for Defined Options

      144
    • Defined PacketCable MTA 1.0 Options

      146
  • The Configuration File Utility

    146
    • Running the Configuration File Utility

      147
    • Using the Configuration File Utility

      148
    • Parsing a Local Template File

      148
      • Parsing the File

        149
    • Parsing an External Template File

      150
      • Parsing the File

        150
    • Parsing a Template File and Adding a User Specified Shared Secret

      151
      • Parsing the File

        151
    • Specifying Macro Variables at the Command Line

      153
    • Specifying a Device for Macro Variables

      154
    • Specifying Output to a Binary File

      155
    • Viewing a Local Binary File

      156
    • Viewing an External Binary File

      157
  • The RDU Log Level Tool

    158
    • Using the RDU Log Level Tool

      159
    • Setting the RDU Log Level

      160
    • Viewing the RDU's Current Log Level

      160
  • Managing KDC Certificates with the PKCert Tool

    161
    • Running the PKCert Tool

      161
    • Creating a KDC Certificate

      162
    • Validating the KDC Certificates

      163
  • Changing NR Extensions with the NR Extensions Properties Tool

    163
  • Using the Keygen Tool

    165
  • Using the rduSnmpAgent.sh Command

    166
    • Adding a Host to the RDU SNMP Agent

      167
    • Deleting a Host from the RDU SNMP Agent

      167
    • Adding an RDU SNMP Agent Community

      167
    • Deleting an RDU SNMP Agent Community

      168
    • Starting the RDU SNMP Agent

      169
    • Stopping the RDU SNMP Agent

      169
  • Monitoring Available Disk Space

    169
• Log Files

  171
  • Log Directories

    171
  • Log Structure

    171
  • Configuring Log Levels

    172
• Alerts and Alert Messages

  175
  • Alert Messages

    175
    • Message Format

      175
    • RDU Alerts

      175
    • DPE Alerts

      176
    • Agent Alerts

      177
    • Network Registrar Extension Point Alerts

      178
• Device Provisioning Engine Command Line Interface

  181
  • System Commands

    181
    • clock set

      182
    • disable

      183
    • enable password

      183
    • enable

      184
    • exit

      185
    • help

      185
    • hostname

      185
    • interface ethernet 0...1 ip address

      186
    • interface ethernet 0...1 ip enabled

      186
    • interface ethernet 0...1 provisioning enabled

      187
    • interface ethernet 0...1 provisioning fqdn

      187
    • ip default-gateway

      188
    • ip domain-name

      188
    • ip name-server

      189
    • ip route

      189
    • no ip default-gateway

      190
    • no ip domain-name

      190
    • no ip name-server

      190
    • no ip route

      191
    • no ntp server

      191
    • no tftp verify-ip

      191
    • ntp server (host)

      192
    • ntp server (IP)

      192
    • password

      192
    • poweroff

      193
    • reload

      194
    • show clock

      194
    • show commands

      194
    • show cpu

      195
    • show disk

      195
    • show hostname

      195
    • show interface ethernet <0...1> config

      195
    • show interface ethernet <0...1> stats

      196
    • show ip route

      196
    • show ip

      197
    • show memory

      197
    • show running-config

      197
    • show tftp files

      198
    • show version

      198
    • tftp verify-ip

      198
    • uptime

      199
  • Support and Troubleshooting Commands

    199
    • clear bundles

      199
    • host (host)

      200
    • host (IP)

      200
    • ping (host)

      201
    • ping (IP)

      201
    • show bundles

      202
    • support bundle cache

      202
    • support bundle state

      203
    • support daemon ftp enabled

      203
    • support daemon telnet enabled

      204
    • traceroute (host)

      204
    • traceroute (IP)

      205
  • DPE Configuration Commands

    205
    • clear cache

      206
    • dpe port

      206
    • dpe provisioning-group primary

      207
    • dpe provisioning-group secondary

      208
    • dpe rdu-server (host)

      208
    • dpe rdu-server (IP)

      209
    • dpe reload

      209
    • dpe shared-secret

      210
    • dpe start

      210
    • dpe stop

      210
    • ip domain-name <sub.domain.com>

      211
    • no dpe provisioning-group primary

      211
    • no dpe provisioning-group secondary

      211
    • show device-config

      212
    • show dpe

      212
    • show dpe config

      213
    • upgrade

      213
  • Log System Management Commands

    214
    • clear logs

      215
    • debug dpe cache

      216
    • debug dpe connection

      216
    • debug dpe dpe-server

      216
    • debug dpe event-manager

      216
    • debug dpe exceptions

      217
    • debug dpe framework

      217
    • debug dpe messaging

      217
    • debug dpe tftp

      218
    • debug on

      218
    • log level

      218
    • no debug

      219
    • no debug dpe cache

      219
    • no debug dpe connection

      219
    • no debug dpe dpe-server

      220
    • no debug dpe event-manager

      220
    • no debug dpe exceptions

      220
    • no debug dpe framework

      220
    • no debug dpe messaging

      221
    • no debug dpe tftp

      221
    • no syslog log-server

      221
    • show log

      221
    • show log last <1..999>

      222
    • show log run

      222
    • show syslog

      223
    • show syslog last

      223
    • show syslog run

      223
    • syslog log-server

      224
    • syslog mode both

      224
    • syslog mode local

      224
    • syslog mode remote

      225
  • PacketCable (Voice Technology) Commands

    225
    • debug dpe netsnmp

      226
    • debug dpe registration

      226
    • debug dpe snmp

      226
    • no debug dpe netsnmp

      226
    • no debug dpe registration

      226
    • no debug dpe snmp

      227
    • no packetcable

      227
    • no packetcable registration-server encryption

      227
    • no packetcable snmp key-material

      227
    • packetcable enable

      228
    • packetcable registration encryption

      228
    • packetcable registration kdc-service-key

      228
    • packetcable registration-server policy-privacy

      229
    • packetcable snmp key-material

      229
    • packetcable snmp timeout

      230
    • show packetcable registration log

      230
    • show packetcable registration log last <1..9999>

      230
    • show packetcable registration log run

      231
    • show packetcable snmp log

      231
    • show packetcable snmp log last <1..9999>

      231
    • show packetcable snmp log run

      232
  • SNMP Agent Commands

    232
    • no snmp-server host

      232
    • snmp-server community

      233
    • snmp-server host

      233
    • snmp-server reload

      234
    • snmp-server start

      234
    • snmp-server stop

      235
• DOCSIS Options and Version Support

  237
• PacketCable DHCP Options to BAC Properties Mapping

  249
• Glossary

  251
• Index

  257