Maintenance ManualTable of ContentsTable Of Contents3Overview6About the ScriptBuilder Administrator Guide6Audience6Guide Structure7Viewing this Guide Online8Viewing this Guide as a PDF8Related Documentation9See Also9About Web Collaboration Scripts10Purpose of Scripts10ScriptBuilder Scripts and User-defined Scripts11See Also12About the Script Administration Roles13About Agents and Scripts14Skill Groups and Scripts14Script Viewer14Sample Agent Script Use15ScriptBuilder Scripts17Introduction to ScriptBuilder Scripts17About ScriptBuilder Scripts18ScriptBuilder Script Content19Benefits of Creating Scripts through ScriptBuilder20Accessing ScriptBuilder20ScriptBuilder Scripts in the Script Viewer21See Also21ScriptBuilder Script Content23Web Pages23See Also24Web Page Comparisons24See Also24Chat Messages25PowerPoint Presentations26See Also27See Also30Speaker Notes30Previewing ScriptBuilder Scripts31Copying ScriptBuilder Scripts32Sample ScriptBuilder Script33Creating the Script33Uploading Content34Arranging the Content35Viewing the Script in the Script Viewer36User-defined Scripts37Introduction to User-defined Scripts37About User-defined Scripts38User-defined Script Content38Benefits of Creating User-defined Scripts39Relationship between User-defined Scripts and ScriptBuilder39User-defined Scripts in the Script Viewer39See Also40Supported JavaScript Functions41Web Pages41Web Page Comparisons41Chat Messages42Link Back to the Script Menu42See Also43User-defined Script Creation and Administration44Script Creation44See Also44Script Implementation44Script Modification46See Also47Sample User-defined Script48Creating the Script48Uploading the Script50Viewing the Script in the Script Viewer52Script Considerations54Introduction to Script Considerations54Creating Useful Scripts54Script Content54See Also55Script Flow55Avoiding SPLIT Web Pages57ScriptBuilder Maintenance59Removing Unnecessary Scripts and Script Content59Backing up the ScriptBuilder Content Directory59Index60Size: 793 KBPages: 62Language: EnglishOpen manual
Installation GuideTable of ContentsQuick Start Guice1Collaboration Server 5.0 eSeminar Agent11 Invite Callers12 Access the Agent Desktop1To log in1Step 1 Enter the requested information.1Step 2 Click Log in.1Step 3 Accept any certificates that display.13 eSeminar Agent Desktop1To access online help14 Connect Callers1To connect callers1Step 1 Enter the Seminar Keyword on the Seminar tab.1Step 2 Callers can now join the seminar by opening the Caller Connect page and entering their nam...15 Share Content1Script Viewer1Sharing Tab1Leadership1Follow Me1To use Follow Me2Step 1 Click the Follow Me icon to enabled the feature.2Step 2 Browse the Web pages in your shared view browser. The participants’ browsers follow.2Page Share2To use Page Share2Step 1 Disable Follow Me browsing if it is enabled.2Step 2 Navigate to the page you want to share.2Step 3 Click the Page Share icon. All participants browsers are updated with the new content.2Application Share2To use Application Share2Step 1 Open the application that you want to share.2Step 2 Select the application from the App Share pull-down menu.2Step 3 Either:2Step 4 Click Stop to end Application Sharing.2History List2To share Web pages from the History List2Step 1 Click the History icon to open the History List.2Step 2 Select the Web page that you want to share.2Step 3 Click Send.2Address Field2To share pages using the Address Field2Step 1 Type a Web page address in the Address Field.2Step 2 Click Send.26 End the eSeminar2To end the eSeminar2Step 1 Open the Seminar tab.2Step 2 Click the Hang Up icon.27 Log Out2To log out2Step 1 Select the User tab.2Step 2 Click Log Out.2Step 3 Close your browser.2Size: 64.7 KBPages: 2Language: EnglishOpen manual
Installation GuideTable of ContentsCisco Collaboration Server Installation Guide, Release 5.0(0)1Table Of Contents3Overview7About the Guide8Audience8Collaboration Documentation8Documentation Conventions9Cisco Collaboration Server (CCS)9Database9Cisco Collaboration Server (CCS)10Database10Installation Requirements13Hardware and Software Requirements14Minimum Configuration for Limited Testing14Minimum Enterprise Configuration14Server Software Requirements (all configurations)15Supported Databases16Production Environment Databases16Windows Install or Upgrade17New Installations - Server Configuration18Installation Prerequisites19Windows 2000 Installation19Database Installation19Installing Collaboration Server20Stop IIS Admin Service20Install Collaboration21Install the Collaboration FLEXlm License22Pre-Existing and Multiple FLEXlm License Files22Apply GMT Time Report Fix23Database Configuration25Oracle 8i26MS SQL Server 200035Configuring the Database25Starting IIS and Collaboration Server40Disable the SMTP Publishing Service40Start the IIS Admin Service40Logging in to Collaboration Administration for the First Tim41Log in as the Super Administrator41Complete the Database Connection Wizard41Verify the CCS Install43Changing Default Admin Password44Super Administrator Login Name44Change Super Administrator Password44Backing Up Collaboration Server45Upgrading Previous Installations46Upgrading from Version 4.0+ to 5.050Installation Instructions50Upgrading from Version 3.01 to 4.047Installation Instructions47Upgrade Path for Collaboration Server46Upgrade Path for the Database46Upgrade Overview46Configuring Collaboration Server53About Collaboration Server configuration types54Configuring For ICM Integration57ICM and Collaboration Server Configuration58About ICM setup59Setting up Media Routing Domains for Appropriate Media Class59Media Classes59Establishing a Media Routing Peripheral Gateway (MR-PG).60Establishing Peripherals60Setting Up ECC (Expanded Call Context) Variables60Define the CCS Application Instance Name in the ICM database60Configure the ICM side of the Administration Connection usin61Setting up the CCS for ICM integration63Run the Integrate with ICM wizard63Enable ICM Media Routing Domains67Establish Media Blender connections67To establish Media Blender connections:69Enable ICM Peripherals70Creating ACD queues (legacy ACDs only)72Collaboration Server and Media Blender Configuration: Basic74About Media Blender and ACD setup (basic ACD routing)75Identify participating media75Establish call strategies for participating media75Configuring Media Blender Connections77Establishing Media Blender connections77Creating ACD queues78Configuring for Fault Tolerance79Limited Fault Tolerance Support79Fault Tolerance Scenarios79Fault Tolerance in Media Blender80Configuring Fault Tolerance81To Enable Fault Tolerance:81Create Media Blender Connections81Create Additional ICM Admin Connection (ICM Integrated Syste83IIS Lockdown Support85About Lockdown86Running the IIS Lockdown Tool on the Collaboration Server86Collaboration Server Settings for Installing the Lockdown To86Customer Support Contact Information88Telephone88Email88Internet88Size: 937 KBPages: 88Language: EnglishOpen manual
Installation GuideTable of ContentsQuick Start Guide1Collaboration Server 5.0 Single-session Agent11 Access the Agent Desktop1To log in1Step 1 Enter the requested information.1Step 2 Click Log in.1Step 3 Accept any certificates that display.12 Review the Agent Desktop1To review your preference settings1Step 1 Open the User tab.1Step 2 Click Preferences on the User tab.1Step 3 Review the default preferences and change them if necessary.1Step 4 Click OK or Cancel to close the window.1To access help13 Connect Callers14 View Caller Information1To view caller information1Step 1 Open either the Queue tab or In Session tab.1Step 2 Select the caller.1Step 3 Click Caller Info. The Caller Information screen opens.15 Share Content1Script Viewer1Sharing Tab1Leadership1Follow Me2To browse with Follow Me2Step 1 Click the Follow Me icon to enable the feature.2Step 2 Browse the Web pages in your shared view browser. The participants’ browsers follow.2Page Share2To use Page Share2Step 1 Navigate to the page you want to share.2Step 2 Click the Page Share icon. All participants’ browsers are updated with the new content.2White Board2To use the White Board2Step 1 Click the White Board icon to open the White Board window.2Step 2 Use the features to draw with callers.2Step 3 Close the White Board when you are finished.2History List2To share Web pages from the History List2Step 1 Click the History icon to open the History List.2Step 2 Select the Web page that you want to share.2Step 3 Click Send.2Address Field2To share pages using the Address Field2Step 1 Type a Web page address in the Address Field2Step 2 Click Send.2Chat2To use Chat:2Step 1 Click the Chat icon to open the Chat window.2Step 2 Type your message in the Chat window.2Step 3 Select the recipients of the message.2Step 4 Click Send to share the message.2Application Share2To use Application Share2Step 1 Open the application that you want to share.2Step 2 Select the application from the App Share pull-down menu on the Sharing tab.2Step 3 Either:2Step 4 Click Stop to end Application Sharing.26 Disconnect a Caller2To disconnect a caller2Step 1 Open the In Session tab.2Step 2 Select the caller you want to disconnect.2Step 3 Click Drop Caller.27 Log Out2To log out2Step 1 Open the User tab.2Step 2 Click Log Out.2Step 3 Close your browser.2Size: 75.8 KBPages: 2Language: EnglishOpen manual
Installation GuideTable of ContentsQuick Start Guide1Collaboration Server 5.0 Multi-session Agent11 Access the Agent Desktop1To log in1Step 1 Enter the requested information.1Step 2 Click Log in.1Step 3 Accept any certificates that display.12 Review Agent Desktop13 Connect Callers1To connect automatically1To connect manually1Step 1 Open a Queue and select a caller.1Step 2 Click the Connect icon. You are now in session with that caller and the caller appears in ...14 Chat with Callers1To chat with callers1Step 1 Type your chat in the Reply To section of the Chat area.1Step 2 Press Enter or click the Send Reply icon to send the message.15 Share Information1Previewing Browser Content2To preview script content2Step 1 If Script Share is enabled, click the Script Share icon to disable the feature.2Step 2 Select the content that you want to share. The content appears in your shared view browser...2To preview Web pages2Sharing using Script Share2To share content using Script Share2Step 1 Enable the Script Share feature by clicking the Script Share icon.2Step 2 Select the content that you want to share. The content appears in your shared view browser...2Sharing Using Share Page2To share Web pages using Share Page2Step 1 Navigate to the Web page in your shared view browser.2Step 2 Click the Share Page icon to send the page to the caller. The page appears in the caller’s...26 Switch Sessions2To switch sessions27 Disconnect a Caller2To disconnect a caller2Step 1 Click the caller’s name in the Active list.2Step 2 Click the Disconnect icon.28 Log Out2To log out2Step 1 Make sure you are Not Ready.2Step 2 Click the Logout icon.2Step 3 Close your browser if you are not immediately logging back in.2Size: 53.3 KBPages: 2Language: EnglishOpen manual
Release NotesTable of ContentsContents1Introduction1Supported Platforms2Server Platform2Collaboration Server Versions2Collaboration Server Agent and Caller Browsers2New Features3Product Changes3Known Caveats4Admin Tool Issues4NullPointerException appears in DCA Log4Issues in the DCA Admin Tool UI4Cannot modify or delete entries in the RemoteMonitor.properties file through the Admin Tool5Unable to view log in the DCA Admin Tool if loaded in SSL mode5Netscape users must log back in after resizing their browser window5Admin Tool may display incorrect number of session participants5Browser-Specific Issues6Internet Explorer 4.01 caller browser disappears after a page share6Internet Explorer 5.01 client experiences intermittent crashes6Collaboration Toolbar does not properly reopen in Internet Explorer after a browser shutdown6Netscape agents using SSL experience difficulty loading the Collaboration Toolbar7Virus scan causes the Collaboration Toolbar to run slowly on Netscape 4.x7Netscape client responds slowly to DCA events7Netscape clients not receiving page shares through Netscape Proxy8Collaboration Toolbar Issues8Action Canceled page displays during download of unknown file type8Multi-Session agents lose page history after switching sessions8Multi-Session agents lose Form Share and FollowMe state after switching sessions9DCA callers can receive the agent Collaboration Toolbar configuration9Using Remote Control commands disables agents' Back/Next buttons9At start of new session, Toolbar displays last shared page from previous session10Using Follow ME command causes agent to lose form data10Last disconnected caller appears to persist in session11Resizing NS 4.x window during Form Sharing causes form to be reset11“Hidden” CCS sharing controls appear the first time a new SS agent logs into CCS11Second agent in session unable to receive page shares from first agent12Reload Toolbar command crashes IE 4.01, IE 5.01 sp2, and NS 7.0 caller browsers12Reload Toolbar does not display for Multi-Session agents running NS 4.x12Installation-Uninstallation Issues13Servlet Exec is incompatible with other servlet engines13Uninstalling the DCA-CCS updater does not remove the DCA directory13Uninstalling the DCA-CCS updater does not remove agent UI settings written to the CCS database13Parsing Issues14Some Web content may not parse correctly with the DCA's default parser configuration14Applets and Flash Movies not displaying14JavaScript links that render HTML directly are not parsed14IE 6.x browsers support only limited popup window sharing functionality15Users receive a JavaScript error when closing popup windows16Popup windows unable to load content in SSL16IE 5.01 and IE 6.0 callers receive a JavaScript error when sharing identically named popup windows17AOL 6.0 callers on Windows 95 callers receive JavaScript errors when sharing popup windows with u...17Session-Related Issues18New DCA session created when both agent and caller(s) exit and log back in to CCS18Incorrect PC clock setting can cause the DCA participant cookie to expire prematurely18Other Issues18Users' browsers are not mapped until they request content through the DCA18Without Browser Mapping, participants may receive inappropriate browser-specific content19Broken HTTP server can result in caching of incorrect user credentials19Cannot log in an agent and caller on the same PC using a single browser20Users prompted for username/password when sharing MS Office files20DCA unable to take additional session requests if insufficient disk space is available to the Cop...20Copy Server unable to create directories when under an extremely heavy load20DCA with SSL does not allow users to be redirected to custom 404 error pages21Resolved Caveats21DCA 2.0 Resolved Caveats21Remote Control does not update its caller list when a caller exits a session21DCA users do not receive notification when their DCA session has expired21Page sharing commands do not work if the sending user's URL has not changed since the last share22DCA 1.0 Resolved Caveats22Conflicts can occur if ProxyBasePath is set to /Admin, /, or a long string22May need to adjust your Virtual Machine memory after installing the DCA22Online documentation on the DCA server cannot be accessed remotely23SSL does not work between the DCA for IIS and Web content servers using JWS 1.1.x23When using the Snaplet, the DCA Admin Tool may not display the correct number of session particip...23Upgrade Guidance23Obtaining Technical Assistance23Online Resources24Cisco Technical Assistance Center24Contacting TAC24Providing Information to TAC24Size: 393 KBPages: 24Language: EnglishOpen manual
Developer's GuideTable of ContentsTable of Contents2About this Document8Class JSTagURL10JSTagURL11JSTagURL12getClassName12jsFunction_getFullTagURL13jsFunction_buildCacheLink13jsFunction_buildCompleteLink14jsFunction_getAnchor14jsFunction_getPath15jsFunction_getQuery15jsFunction_toString16Class JSTextSearch17JSTextSearch18jsConstructor18getClassName19jsFunction_find19Class LightweightHtmlDocument20LightweightHtmlDocument22LightweightHtmlDocument22LightweightHtmlDocument23getCharset24getContent25getFullHtml25getFullHtml26getLinkColor27isSecure27isTextContent28setCharset28setIsSecure29setLinkColor29toString30Class HtmlDocument31HtmlDocument32HtmlDocument33isContentTypeText34setResponseCacheSize35setTextContentTypes35getCharset36getContent36getFullHtml37setCharset37toString38Class LightweightRequestData39LightweightRequestData43setProxyBasePath46setProxyPort46setProxySecurePort47getCorrectPort47getProxyBasePath48getProxyPort48getProxySecurePort49setCacheRoot49getCacheRoot50getProxyPortJS50getProxySecurePortJS51getCorrectPortJS51getProxyBasePathJS52getCacheRootJS52setIsSecure52setLinkColor53setResponseSerial53setTargetURLString54setTargetURL54setTargetURL55setUsesCopyServer55getDocumentCookie56getCorrectPort56getSessionUserAgentHeader57getSessionUserAgentAppName57getSessionUserAgentAppVersion58getSessionUserAgentAppCodeName58getCurrentSerial59getHashKey59getHostName60getHostPort60getLinkColor60getPageName61getParticipantID61getProtocol62getProxyBaseURL62getProxyBaseWithoutProtocol63getRemoteAddr63getRequestHostName64getRequestProtocol64getResponseSerial65getSession65getTargetURL66getTargetURLDisplay66isFirstSessionRequest67isSecure67isTargetSecure67requiresCredentials68toString68toStringOneLine69usesCopyServer69Class RequestData71RequestData73isDomainProxied75isNormalProxyRequest76setProxiedDomains76setAdditionalScriptProperties77getAdditionalScriptProperties77getDocumentCookie78getProxySession78getSessionUserAgentHeader79getSessionUserAgentAppName79getSessionUserAgentAppVersion80getSessionUserAgentAppCodeName80getResponseSerial81setResponseSerial81setTargetURL82toString82toStringOneLine83Class ParsedMatch84getGroup86getGroupCount88getMatchedRuleName88setGroupJS89setGroup89toString90toString91clone91getDocument92getRuleMatches92getRuleMatchCount93isGroupValid94isRendered94isValid95getMatchedAcceptName95getString96getMetaMatch96length97render97setDoRender98wasRuleMatched98Class ParsedMatch.MatchCount100Serialized Form102readObject102isTextContent102isSecure103parsedMatch103metaMatchName103content104targetURL104baseHref104linkColor105originalRequestData105contentType105charset106encoding106isCharsetChangeable106initialBufferSize106requestHostName107isSecure107requiresCredentials107usesCopyServer108isFirstSessionRequest108protocol109pageName109session109currentSerial110responseSerial110participantID110remoteUserAddr111linkColor111targetURL111targetURLDisplay112participantProperties112additionalScriptProperties113readObject113writeObject114originalString114parent114parentGroupNumber115start115end115subgroups116isValid116matchedAcceptName116isDirty116dirtyChildCount117htmlDocument117rendered117matchedRuleNames117this$0117count118Hierarchy For All Packages119Class Hierarchy119Deprecated API120Index121C121G121I127J128L130P131R131S132T134U135W136Copyright138Size: 540 KBPages: 138Language: EnglishOpen manual
Installation GuideTable of ContentsDCA Installation and Integration Guide1Copyright2Table Of Contents3About DCA Documentation5How to Deploy the DCA8Section I: DCA Platform Specifications11About DCA Supported Platforms12About DCA Server Hardware Requirements14Windows Platform14Solaris Platform14DCA Server Software Requirements16Windows Platform16Solaris Platform16Sun ONE Web Server Configurations for DCA17Section II: Installing DCA on Windows and Solaris Platforms20About Installing the DCA21Installing the DCA for Windows24Installing the DCA on Solaris28How to Install Your DCA License31How to Test the DCA Installation32How to Deploy the DCA Behind a Firewall34How to Configure the DCA for a Proxy Server35DCA Installation Troubleshooting37Section III: Integrating the DCA with CCS41About DCA-Collaboration Server Integration42DCA-CCS Integration on Windows45DCA-CCS Integration on Solaris49About DCA 2.01 Changes to CCS Files51About DCA 2.01 Changes to Agent Role Settings54How to Create the DCA-Collaboration Server Connection56Step 1: Defining the DCA Connection on CCS56Step 2: Transferring the Authentication/Configuration Files58Step 3: Configuring the Connection for SSL58Step 4: Enabling the DCA-CCS Connection on the DCA Server60Step 5: Testing the DCA-Collaboration Connection60How to Add DCA Code to Localized CCS Files62How to Re-Enable White Board and App Share64DCA-CCS Integration Troubleshooting65Section IV: Uninstalling-Reinstalling the DCA67Uninstalling-Reinstalling the DCA on Windows68How to Uninstall the DCA on Windows68How to Reinstall the DCA on Windows68How to Uninstall the DCA-CCS Updater69Uninstalling-Reinstalling the DCA on Solaris71How to Uninstall the DCA on Solaris71How to Reinstall the DCA on Solaris71How to Uninstall the DCA-CCS Updater72Section V: Reference74About DCA Directory Structures75How to Stop and Start the DCA77Stop and Start the DCA for Windows Platform77Stop and Start the DCA for Solaris Platform78How to Use the ServletExec Admin Tool (For Windows only)81How to Modify Java Virtual Machine Memory82About the IIS Lockdown Tool84DCA Glossary86Cisco Support for the DCA90Index92Size: 353 KBPages: 94Language: EnglishOpen manual
Installation GuideTable of ContentsCisco Collaboration Server Dynamic Content Adapter Version 2.01 Installation and Integration Guide1Copyright2Table of Contents3About DCA Documentation5How to Deploy the DCA8Section I: DCA Platform Specifications10About DCA Supported Platforms11About DCA Server Hardware Requirements13About DCA Server Software Requirements15Section II: Installing DCA on Windows and Solaris Platforms19About Installing the DCA20Installing the DCA on Windows23Installing the DCA on Solaris26How to Install Your DCA License29How to Test the DCA Installation30How to Deploy the DCA Behind a Firewall32How to Configure the DCA for a Proxy Server33DCA Installation Troubleshooting34Section III: Integrating the DCA with CCS38About DCA-Collaboration Server Integration39DCA-CCS Integration on Windows41How to Install the DCA-CCS Updater43DCA-CCS Integration on Solaris45About DCA 2.01 Changes to CCS Files46About DCA 2.01 Changes to Agent Role Settings49How to Create the DCA-Collaboration Server Connection51How to Add DCA Code to Localized CCS Files56How to Re-Enable White Board and App Share58About DCA-CCS Integration Troubleshooting59Section IV: Uninstalling and Reinstalling the DCA61How to Uninstall the DCA on Windows62How to Reinstall the DCA on Windows63How to Uninstall the DCA-CCS Updater on Windows64How to Uninstall the DCA on Solaris65How to Reinstall the DCA on Solaris66How to Uninstall the DCA-CCS Updater on Solaris67Section V: Reference68About DCA Directory Structures69How to Stop and Start the DCA71How to Confirm the DCA Build Number74How to Use the ServletExec Admin Tool (For Windows only)75How to Modify Java Virtual Machine Memory76About the IIS Lockdown Tool78DCA Glossary80Cisco Support for the DCA84Index86Size: 375 KBPages: 88Language: EnglishOpen manual
/en/manuals/1605611/Table of ContentsTable of Contents2About DCA Documentation5About Administering and Configuring the DCA8Administering the DCA10About Administering the DCA10Managing DCA Sessions13About DCA Sessions13How to View Active Sessions16How to Manually Terminate a Session17How to Configure the Session Timeout Period18How to View Session Participant Information19How to Manually Remove a Participant From a Session21How to Configure the Participant Timeout Period22Monitoring the DCA24How to View DCA Server Statistics24About DCA Logs26How to View a Log File28How to Delete a Log File29How to Modify Log File Properties30About Logging Levels32How to Set the Trace Log Logging Levels35About Remote Monitoring36How to Implement Remote Monitoring37How to Use the RemoteMonitor Properties File48Using the DCA Admin Tool50About the DCA Admin Tool50How to Access the Admin Tool52How to Change the Admin Tool Username and Password53How to Limit Admin Tool Access by IP Address55Configuring the DCA57About Configuring the DCA57DCA Properties Files60About DCA Properties Files60How to Edit DCA Properties Files63How to Use the Proxy Properties File66Performance Configuration74About DCA Performance74About DCA Server Load76About DCA Caching78About SSL and DCA Performance81About DCA Proxying82How to Use the Page Properties File84How to Configure the DCA Cache86How to Configure the Static Cache89How to Configure the Copy Server91About DCA Load Test Results94Parser Configuration97About Customizing the DCA Parser97About the Parsing Process100About the Parsing Engine104About the MetaMatch Element108About the Rule Element112About the Accept Element116About Parser Scripts118About the Parser Script Environment119About Extending the Script Environment122About Rule Scripts125About MetaMatch Scripts127About Parser Troubleshooting128SSL Configuration132About Using SSL with the DCA132How to Configure the Collaboration Toolbar for SSL134About SSL Versions135How to Maintain Root Certificates136How to Maintain Trusted Hosts138How to Use the TrustedHosts Properties File139Server Security Configuration141About DCA Server Security141About the IIS Lockdown Tool144Collaboration Toolbar Configuration147About the DCA Collaboration Toolbar147About Toolbar Changes to Collaboration Server150How to Configure the Collaboration Toolbar152Localization Configuration157About Localizing the DCA157How to Localize the Collaboration Toolbar159How to Localize the Admin Tool163About Localizing the DCA Parser166How to Use the Charset Properties File169How to Use the CharsetDefault Properties File171How to Use the Encoding Properties File173Browser Mapping Configuration176About Browser Mapping176How to Configure Browser Mapping178How to Use the BrowserMap Properties File180How to Use the UserAgent Properties File182Popup Window Sharing Configuration185How to Configure Popup Window Sharing185Custom Error Page Configuration190About Custom Error Pages190How to Use the Responses Properties File192Reference195How to Use the Collaboration Toolbar195How to Stop and Start the DCA202About DCA Directory Structures203How to Confirm the DCA Build Number205How to Use the ServletExec Admin Tool206How to Modify Java Virtual Machine Memory207About HTTP Error Codes208How to Verify Your Server's IP Address210How to Verify Your Server's DNS Entry211How to Verify Your Server's Port Settings212DCA Glossary213Cisco Support for the DCA217Copyright219Index220Size: 925 KBPages: 223Language: EnglishOpen manual