Cisco Model D9476 - 16 64 128 256 QAM Modulator User Manuals

Table of Contents

• About This Guide

  7
  • Introduction

    7
  • Purpose

    7
  • Scope

    7
  • Who Should Read This Publication?

    7
  • Related Publications

    8
  • Document Version

    8
• Introducing GoQAM Software Version 1.1.3

  9
  • What Are the Site Requirements?

    10
    • System Release Compatibility and Prerequisites

      10
    • Cisco Application Platform Release Dependencies

      10
    • Software

      11
    • Hardware Supported

      11
    • When to Perform the Upgrade

      11
  • What's Fixed?

    12
    • Introduction

      12
    • Implemented CRs

      12
      • CR 55812: GoQAMs No Longer Display Incorrect Package Release Checksums

        12
      • CR 60963: GQAMs No Longer Use NVM Values for Muted RF Frequencies

        12
      • CR 68628: CA Overlay Descriptor Length Increased for M-Card Modules

        12
  • Known Issues

    13
    • Open Change Requests

      13
      • CR 71947: GoQAM Software Does Not Filter Payload-Less Transport Stream Packets

        13
• Introduction

  9
• Upgrading the Software

  15
  • Upgrade Process Overview

    16
    • Before You Begin

      16
    • Time to Complete

      16
    • Subscriber Impact

      16
    • Impact of TVs with QAM Tuners

      17
    • Process Overview

      17
      • Pre-Upgrade Tasks

        17
      • Upgrade Tasks

        18
  • Verify the Current Software Version on the DNCS

    19
    • Introduction

      19
    • Checking for Multiple Config Files

      19
    • Checking the Software Version Associated with the config File

      20
  • Back Up the Current GoQAM Configuration File

    22
    • Introduction

      22
    • Backing Up the Current GoQAM Configuration File

      22
  • Install GoQAM Software onto the DNCS

    23
    • Introduction

      23
    • Installing the GoQAM Software from a CD

      23
    • Installing the GoQAM Software from the Cisco FTP Server

      24
      • Creating the Directory

        24
      • Obtaining the GoQAM Software File

        24
      • Decompressing and Extracting the File

        25
      • Installing GoQAM Software

        25
  • Establish a Download Sequence

    26
    • Introduction

      26
    • xOD/VOD Sessions

      26
    • Broadcast Sessions

      26
    • What’s Next?

      27
      • xOD/VOD Sessions

        27
      • Broadcast Sessions

        27
  • Download Software to the GoQAM Modulators

    28
    • Introduction

      28
    • Choose a Reset Method

      28
    • Preparing to Monitor Remote GoQAM Resets

      28
    • Resetting the GoQAM Modulator Through the DNCS GUI

      29
    • Resetting GoQAM Modulators Through the auditQam Utility

      30
      • Resetting One GoQAM

        31
      • Resetting More Than One GoQAM

        31
    • Physically Resetting the GoQAM Modulator

      32
    • Verifying the Functionality of GoQAM Modulators That Carry Broadcast Sessions

      33
    • Verifying the Functionality of GoQAM Modulators That Carry xOD or VOD Sessions

      34
• Introduction

  15
• Customer Information

  36
• If You have Questions

  36
• Appendix A Verify the Install Package Exists on the DNCS

  37
  • Check for the Install Tool on the DNCS

    38
    • Checking for install_pkg on the DNCS

      38
• Introduction

  37
• Appendix B Load Multiple Versions of GoQAM Code

  39
  • Loading Multiple Versions of GoQAM Code

    40
• Introduction

  39
• Appendix C Roll Back to the Previous Version of GoQAM Software

  41
  • Introduction

    42
  • Restore the Previous Version of GoQAM Software

    43
    • Restoring the Previous GoQAM Software Version

      43
• Introduction

  41