Installation GuideTable of ContentsAbout This Guide7Introduction7Purpose7Scope7Who Should Read This Publication?7Related Publications8Document Version8Introducing GoQAM Software Version 1.1.39What Are the Site Requirements?10System Release Compatibility and Prerequisites10Cisco Application Platform Release Dependencies10Software11Hardware Supported11When to Perform the Upgrade11What's Fixed?12Introduction12Implemented CRs12CR 55812: GoQAMs No Longer Display Incorrect Package Release Checksums12CR 60963: GQAMs No Longer Use NVM Values for Muted RF Frequencies12CR 68628: CA Overlay Descriptor Length Increased for M-Card Modules12Known Issues13Open Change Requests13CR 71947: GoQAM Software Does Not Filter Payload-Less Transport Stream Packets13Introduction9Upgrading the Software15Upgrade Process Overview16Before You Begin16Time to Complete16Subscriber Impact16Impact of TVs with QAM Tuners17Process Overview17Pre-Upgrade Tasks17Upgrade Tasks18Verify the Current Software Version on the DNCS19Introduction19Checking for Multiple Config Files19Checking the Software Version Associated with the config File20Back Up the Current GoQAM Configuration File22Introduction22Backing Up the Current GoQAM Configuration File22Install GoQAM Software onto the DNCS23Introduction23Installing the GoQAM Software from a CD23Installing the GoQAM Software from the Cisco FTP Server24Creating the Directory24Obtaining the GoQAM Software File24Decompressing and Extracting the File25Installing GoQAM Software25Establish a Download Sequence26Introduction26xOD/VOD Sessions26Broadcast Sessions26What’s Next?27xOD/VOD Sessions27Broadcast Sessions27Download Software to the GoQAM Modulators28Introduction28Choose a Reset Method28Preparing to Monitor Remote GoQAM Resets28Resetting the GoQAM Modulator Through the DNCS GUI29Resetting GoQAM Modulators Through the auditQam Utility30Resetting One GoQAM31Resetting More Than One GoQAM31Physically Resetting the GoQAM Modulator32Verifying the Functionality of GoQAM Modulators That Carry Broadcast Sessions33Verifying the Functionality of GoQAM Modulators That Carry xOD or VOD Sessions34Introduction15Customer Information36If You have Questions36Appendix A Verify the Install Package Exists on the DNCS37Check for the Install Tool on the DNCS38Checking for install_pkg on the DNCS38Introduction37Appendix B Load Multiple Versions of GoQAM Code39Loading Multiple Versions of GoQAM Code40Introduction39Appendix C Roll Back to the Previous Version of GoQAM Software41Introduction42Restore the Previous Version of GoQAM Software43Restoring the Previous GoQAM Software Version43Introduction41Size: 554 KBPages: 44Language: EnglishOpen manual
Installation GuideTable of ContentsSafety Precautions9Read, Retain, and Follow These Instructions9Warning and Caution Icons9Heed All Warnings9Avoid Electric Shock9Servicing10Cleaning, Water, Moisture, Open Flame10Ventilation10Placement10Fuse11Grounding This Product (U.S.A. and Canada Only)11Safety Plugs11Grounding Terminal12FCC Compliance13United States FCC Compliance13Canada EMI Regulation13About This Guide15Introduction15Scope15Audience15Related Publications16Document Version16Introducing the MQAM17System Overview18Features18Input/Output Process20Back Panel Components20Major DBDS Components21Input/Output Diagram22Input/Output Stage/Description Table22Front Panel Overview23Front Panel Diagram23Back Panel Overview25Back Panel Diagram25Back Panel Indicator Lights26Introduction17Installing the MQAM27Installation Process Summary28Before You Begin28MQAM Installation Processes28Unpack and Inspect the MQAM30Carrier’s Responsibility30Unpacking and Inspecting Procedure30Install the Modulator Into a Rack31Installing the Modulator into a Rack31Connect Power Sources32Connecting an Earth Ground32Connecting a DC Power Source32Connecting an AC Power Source33Record the MAC Address34Recording the MAC Address34Connect the RF OUT Ports36Location of RF OUT Ports36Connecting the RF OUT Ports37Connect the DVB ASI Input Ports38Location of DVB ASI Input Ports38Connecting the DVB ASI Ports39Connect the CA SYNC Port40Location of CA SYNC Port40Guidelines for Connecting the CA SYNC Port40Connecting the CA SYNC Port41Connect the 10/100BaseT Ethernet Port42Description42Location of 10/100BaseT Ethernet Port42Connecting the 10/100BaseT Ethernet Port43Introduction27Provision the MQAM45Overview46Basic Parameters Tab47Advanced Parameters Tab49File Selection Dialog Window50Connectivity Tab52Provisioning the MQAM on the DNCS54Introduction45Operating the Modulator57Understand the Boot Process58Initial Boot Screens59Code Download Messages60Change the Boot Mode61Boot Modes61Changing the Boot Mode62Read the Default Status Screen63Reading the Default Status Screen63Use the Front Panel Keys to Change Configuration Settings64Diagram of MQAM Menu Structure64Accessing the MQAM Menus65Navigating Within a Menu or Changing a Screen Value65Saving Changes to Configuration Settings65Adjust the Frequencies of a Selected Carrier66Adjusting the Output Frequency66Adjust the RF Output Level of a Selected RF Module67LEVEL Button Menu Flow67Adjusting the RF Output Level67Mute the RF Output of a Selected RF Module68Enabling or Disabling a Muting Option68Change the Carrier Mode of a Selected RF Module69Selecting Modulated or Continuous Wave Carrier Mode69Monitor Setup Options70OPTIONS Menu70Displaying Alarm Status71Viewing the Session Count71Viewing the Program Count71Viewing the Encryption Mode72Viewing the MAC Address72Viewing the Netmask Screen72Viewing the IP Address72Viewing the I/O Board Software Revision Level73Viewing the RF Module Revision Numbers73Checking the Temp of an RF Module73Viewing the Hardware Revision String74Setting the Modulation Type74ITUB Interleave Screen75Viewing the Interleave Values75Adjusting the LCD Contrast75Resetting the MQAM75Inspect the Modulator76Select an RF Module77Selecting an RF Module77Inspect the MQAM78Quarterly Inspection78Replace the Fuse79Replacing the Fuse79Diagnose the Fan81Diagnosing the Fan81Fan Failure Alarm81Excessive Temperature Alarm81Replace the Fan82When Can I Perform This Procedure?82Location of Fans82Replacing the Fan83Introduction57Troubleshooting the MQAM85Alarm Conditions86Purpose and Severity Levels of MQAM Alarms86LCD Alarm Display87Reading the Display87Troubleshooting Alarm Messages88Front Panel LCD Alarm Messages88Troubleshooting Boot Screen Error Messages95Booting Error Messages95Introduction85Customer Information99If You Have Questions99Appendix A Technical Specifications101Installation and Operation Requirements102Power Requirements Table102Rack Requirements Table102Environmental Requirements Table103RF Specifications104ASI Input Specifications105Modulation Specifications106Modulation Specifications Table106Digital I/O Performance Specifications107Digital I/O Performance Specifications Table107Connector Type108Connector Type Table108Factory Default Settings109Factory Default Settings Table109Standard Output Frequencies110Introduction101Index111Size: 3.33 MBPages: 112Language: EnglishOpen manual
