Cognitive Solutions 5789916 User Manuals

Table of Contents

• Contents

  3
• Chapter 1: About this Guide

  5
• How to use this guide

  5
• Where to find advanced technical information

  5
• Download manuals and drivers

  5
• Support

  5
• Chapter 2: About the Printer

  6
• Description of printer

  6
• Printer controls

  7
• Available printer configurations

  8
• Printer configuration identification

  8
• Communication interfaces

  8
• Standard Features

  9
• Factory-installed options

  9
• Add-on options

  9
• Printing features

  9
• Chapter 3: Setting up the Printer

  11
• Unpack the printer

  11
• Check the packing list

  11
• Load or change the receipt paper

  12
• Changing the paper path width

  13
• (using optional kit A798-K309)

  14
• Spill shield option installation

  14
• Connect the cables

  15
• Cash drawer cables

  15
• Communication cables

  16
• RS-232C cable (9-pin and 25-pin) and Parallel

  16
• USB cable

  17
• Powered USB cable

  17
• Power supply cable

  18
• Cable routing

  19
• Test the printer

  19
• Chapter 4: Using the Printer

  20
• Configuring the printer

  20
• Monochrome paper print density

  23
• When to change the receipt paper

  24
• Printhead Setting

  24
• Preventing overheating of the printhead

  25
• Troubleshooting the printer

  26
• Printer tone and green LED

  26
• Printing issues

  27
• Printer does not function

  28
• Chapter 5: Paper and Supplies

  29
• Ordering from TPG

  29
• Ordering thermal paper

  29
• Thermal paper specifications

  29
• Qualified Paper Grades

  30
• Cash drawers

  31
• Power supply and power cords

  31
• Wall-mount kits

  32
• Documentation and utilities

  32