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User GuideTable of ContentsTitle Page1Contents31: Welcome to Card Printer Information11About the Printer11Printer Components12Printer with Single-Feed Slot12Printer with Input Hopper13Inside a single-feed or hopper-equipped printer13Printer with Duplex Option14Inside a printer with a duplex option14Printer Configuration Label15Printer System16Tasks and Users162: Installation Requirements19PC Requirements19Network Requirements20USB Requirements20Site Requirements21Electrical Requirements223: Install the Printer23Choosing Your Installation Method24Connecting More Than One Printer25Prepare the Printer27Load Cards27Load Print Ribbon27Load Cleaning Roller28Install Ribbon Cartridge29Install the Printer Driver30USB Installation using the Installation CD30USB Installation using a downloaded driver34Network Installation using the Installation CD38Network Installation using a downloaded driver42Retrieve the Printer IP Address49Printer Sharing51Printer Sharing Requirements52Set Up the Host PC for Printer Sharing, Windows 7, 64-bit53Install the Driver on the Client PC, Windows 754Set Up the Host PC for Printer Sharing, Windows XP, 32-bit56Install the Driver on the Client PC, Windows XP, 32-bit58Set Up the Host PC for Printer Sharing, Windows Server 2003, 32-bit60Install the Driver on the Client PC60Set up the Host PC for Printer Sharing, Windows Server 2008, 64-bit62Install the Driver on the Client PC63Use the Printer from the Client PC65Management Tasks at the Host PC65Tips for Success66Printer Pooling67Printer Pooling Requirements67Operating Systems Supported67Setup a Printer Pool, Windows 7 and Windows Vista68Setup a Printer Pool, Windows XP and Windows Server 2003 (32-bit)70Setup a Printer Pool, Windows Server 2008, 64-bit72Tips for Success744: Printing Cards75Printing Cards: Printer with Input Hopper76Printing from ID Software76Printing from Other Software76Printing Cards: Printer with Single Feed Slot77Printing from ID Software77Printing from Other Software775: Using the Printer79Use the Front Panel79Power switch79LCD panel79User button and light80Down Arrow, Up Arrow, and Enter keys80Ribbon Light80Card Light81Use the LCD Menus81LCD Menus82Messages and Conditions82Messages on the Printer83Messages on the XPS Card Printer Driver83Messages on the Printer Manager84Other Messages84Responding to Messages84100: Request not supported85101: Job could not complete85102: Card not in position86103: Printer problem86104: Critical problem87105: Magstripe data error87106: Magstripe data not found88107: Magstripe read data error88108: Magstripe read no data89109: Print ribbon problem89110: Print ribbon out or missing90111: Card not picked90112: Card hopper empty91113: Close cover to continue91114: Cover opened during job91115: Wait for print temperature92116: Magstripe not available92117: Reader not available92118: Print ribbon type problem93119: Print ribbon not supported93120: User paused the printer93121: Print ribbon ID problem93122: Magnetic stripe format problem94123: Insert new card then continue94124: Insert same card then continue94Printer Driver Messages95500: The printer is not available. The card cannot print.95501: The printer connection was lost. Printing the card is canceled.95502: The card data is missing or is not usable. The card cannot print.96503: The magnetic stripe data is missing. The card cannot print.96505: Bonjour is not installed. Cannot connect to the printer.96506: A card is currently processing.97Clean the Printer98Run a cleaning card98Clean the printhead1006: Card Design and Setup103Card Components104Color Printing104Print Ribbon104Managing Color105Printing Text105Printing Graphics105Monochrome Printing107Monochrome Panels in Full-Color Ribbon107Monochrome Ribbon107Printing Bar Codes108Printing Text110Printing Graphics110Topcoat Printing110Card Design: Magnetic Stripe112About Magnetic Stripe112Magnetic Stripe Formats113Card Design: Smart Card115About Smart Card115Requirements115Smart Card Codes on the Printer Label116Printing and Non-Printing Areas117Standard Magnetic Stripe Area117Smart Card Non-printing Area117Other Areas118Card Layout118Backgrounds118Image Placement119Badges119Settings120Windows Properties and Preferences120Printer Manager1207: Printer Driver121Communication with the Printer121Using the driver1228: Updates, Upgrades, and More125Updates125Updating the Driver125Upgrades and Printer Options126Deviations1269: Removing a Printer from a Windows PC12710: Troubleshooting131Tools for Troubleshooting131Locate the Problem132Fixing the Printer System133The XPS Card Printer Driver133ID Software133Using the Printer Plug-in134Other Components of the System134Installation Troubleshooting134USB Installation Troubleshooting135Network Installation Troubleshooting137Driver Problems137The driver does not detect the network-connected printer138The driver does not detect the USB-connected printer139Unexpected messages appear139Driver status or Windows print queue does not provide expected data140Card Appearance141Something did not print141Printing includes unexpected data142The color printing has flaws142The printing is too light144The printing in too dark144The monochrome printing has flaws145Magnetic Stripe146For Managers Only14711: Supplies and Parts149Print Ribbon149Color Print Ribbon149Monochrome Print Ribbon150Print Ribbon Storage Guidelines151Cards151Card Size152Card Material152Pre-Punched Cards152New Cards for Color Printing152Adhesive Backed Cards153Card Quality Guidelines153Card Surface153Card Handling153Card Storage154Replacement Parts154Printhead Cartridge154Print Ribbon Cartridge154Cleaning Supplies155Cleaning Roller Spindle155Large Output Hopper Option155Lock Option155Power Supply155200-Card Input Hopper155Cables used with the Printer156Data Cable156Power Cable15612: How-To Topics159Install a Large Output Hopper161Install the 200-Card Input Hopper162Install the Lock Option163Adjust the Colors Printed164Brightness164Contrast165Color Balance165View Card Counts using the Driver167View Card Counts from the Printer LCD Menu168Change a Card Design169Run a Cleaning Card171Clean the Printhead172Set the Driver Network Port Value173Encode Magnetic Stripe without Printing174Change the LCD Backlight175Get the Printer Network IP Address176Get the Printer USB IP Address177Load Cards178Load Ribbon178Load Cleaning Roller179Install Ribbon Cartridge179Open Printing Preferences180Open Preferences from My XPS Card Printer180Open Preferences from the Start Menu in Windows 7 or Vista181Open Preferences from the Start Menu in Windows XP181Open the Printer Manager182Open Printer Properties184Open Printer Properties from My XPS Card Printer185Open Printer Properties from the Start Menu in Windows 7 or Vista185Open Printer Properties from the Start Menu in Windows XP186Printer Permissions186Print Driver Sample Cards187Print a Printer Test Card188Print on Both Sides of the Card189Print More Than One Copy of a Card191Rotate the Card191View Printer Status192Printer Status192Port Type193Printer Information193Option Information193Supplies193Test194Find the Printer Serial Number194Viewing the Serial Number from the Front Panel195Set Magnetic Stripe Coercivity196Set the Print Area197Set the Print Resolution198Set IP Address Type199Use Print Blocking Escapes202About Printing Areas202Print Blocking203Topcoat Add Statement204Topcoat Remove204Full Card Topcoat Options204Use Magnetic Stripe Escapes206Using Magnetic Stripe Escapes206Supported Escape Codes207Use Magnetic Stripe Fonts208View the Driver Version209View Network Information209Print Bar Codes Using Monochrome21013: Legal Notices211Safety and Compliance211Regulatory Compliance211Notice for USA (FCC notice)211Notice for Canada211Notice for Europe212Notice for Taiwan212Notice for Japan212Notice to All Users212Liability Statement213Safety213Safe environment213Safe human interface214Acknowledgments214Fonts214Disclaimer215Proprietary Notice215Size: 4.21 MBPages: 216Language: EnglishOpen manual
