User ManualTable of ContentsContents2Safety information7Learning about the printer9Finding information about the printer9Selecting a location for the printer10Printer configurations11Using the Embedded Web Server13Understanding the basic functions of the scanner14Using the ADF and scanner glass14Understanding the printer control panel15Using the printer control panel15Understanding the colors of the Sleep button and indicator lights15Understanding the home screen16Using the touch-screen buttons18Setting up and using the home screen applications20Finding the IP address of the computer20Finding the IP address of the printer20Accessing the Embedded Web Server20Customizing the home screen21Understanding the different applications21Activating the home screen applications22Finding information about the home screen applications22Setting up Forms and Favorites22Setting up Card Copy22Using MyShortcut23Setting up Multi Send24Setting up Scan to Network24Setting up Remote Operator Panel25Exporting and importing a configuration25Additional printer setup27Installing internal options27Available internal options27Accessing the controller board27Installing a memory card29Installing an optional card30Installing an Internal Solutions Port32Installing a printer hard disk39Removing a printer hard disk41Installing hardware options42Order of installation42Installing optional trays42Setting up the printer software44Installing the printer44Adding available options in the print driver44Attaching cables45Networking46Preparing to set up the printer on an Ethernet network46Preparing to set up the printer on a wireless network46Connecting the printer using the Wireless Setup Wizard47Connecting the printer to a wireless network using Wi-Fi Protected Setup48Connecting the printer to a wireless network using the Embedded Web Server49Changing port settings after installing a new network ISP49Setting up serial printing50Verifying printer setup50Printing a menu settings page50Printing a network setup page50Loading paper and specialty media51Setting the paper size and type51Configuring Universal paper settings51Loading trays51Loading the multipurpose feeder56Using the standard bin and paper stop61Linking and unlinking trays62Linking and unlinking trays62Creating a custom name for a paper type62Assigning a custom paper type63Configuring a custom name63Paper and specialty media guide65Using specialty media65Tips on using letterhead65Tips on using transparencies65Tips on using envelopes65Tips on using labels66Tips on using card stock66Paper guidelines67Paper characteristics67Unacceptable paper68Selecting paper68Selecting preprinted forms and letterhead68Using recycled paper and other office papers69Storing paper69Supported paper sizes, types, and weights70Supported paper sizes70Supported paper types and weights71Paper sizes, types, and weights supported by the optional finisher72Printing74Printing forms and a document74Printing forms74Printing a document74Adjusting toner darkness74Printing from a flash drive or mobile device75Printing from a flash drive75Printing from a mobile device using AirPrint76Printing from a mobile device using Dell Mobile Print77Supported flash drives and file types77Printing confidential and other held jobs78Storing print jobs in the printer78Printing confidential and other held jobs78Modifying confidential print settings79Printing information pages80Printing a font sample list80Printing a directory list80Canceling a print job80Canceling a print job from the printer control panel80Canceling a print job from the computer80Copying81Making copies81Making a quick copy81Copying using the ADF81Copying using the scanner glass82Copying photos82Copying on specialty media82Copying on transparencies82Copying on letterhead83Customizing copy settings83Copying to a different size83Making copies using paper from a selected tray84Copying different paper sizes84Copying on both sides of the paper (duplexing)85Reducing or enlarging copies85Adjusting copy quality86Collating copies86Placing separator sheets between copies87Copying multiple pages onto a single sheet87Creating a custom copy job88Placing information on copies89Placing a header or footer on pages89Placing an overlay message on each page89Canceling a copy job89Canceling a copy job while the original document is in the ADF89Canceling a copy job while copying pages using the scanner glass89Canceling a copy job while pages are being printed90Understanding the copy options90Copy from90Copy to90Scale90Darkness90Sides (Duplex)90Collate91Copies91Content91Save As Shortcut91Using the advanced options91E-mailing92Setting up the printer to e-mail92Setting up the e-mail function92Configuring e-mail settings92Creating an e-mail shortcut93Creating an e-mail shortcut using the Embedded Web Server93Creating an e-mail shortcut using the printer control panel93E-mailing a document94Sending an e-mail using the printer control panel94Sending an e-mail using a shortcut number94Sending an e-mail using the address book95Customizing e-mail settings95Adding e-mail subject and message information95Changing the output file type95Canceling an e-mail96Understanding the e-mail options96Recipient(s)96Subject96Message96File Name96Original Size96Darkness97Resolution97Send As97Content97Page Setup98Scan Preview98Using the advanced options98Faxing99Setting up the printer to fax99Initial fax setup100Choosing a fax connection101Scenario 1: Standard telephone line101Scenario 2: Digital Subscriber Line (DSL)105Scenario 3: VoIP telephone service106Scenario 4: Digital telephone service through a cable provider107Scenario 5: Countries or regions with different telephone wall jacks and plugs108Connecting to a distinctive ring service112Setting the outgoing fax name and number112Setting the date and time113Configuring the printer to observe daylight saving time113Sending a fax113Sending a fax using the printer control panel113Sending a fax using the computer114Sending a fax using a shortcut number114Sending a fax using the address book115Sending a fax at a scheduled time115Creating shortcuts116Creating a fax destination shortcut using the Embedded Web Server116Creating a fax destination shortcut using the printer control panel116Customizing fax settings116Changing the fax resolution116Making a fax lighter or darker117Viewing a fax log117Blocking junk faxes117Canceling an outgoing fax118Canceling a fax while the original documents are still scanning118Canceling a fax after the original documents have been scanned to memory118Holding and forwarding faxes118Holding faxes118Forwarding a fax119Understanding the fax options119Content119Resolution120Darkness120Delayed Send120Page Setup120Scan Preview120Using the advanced options121Scanning122Using Scan to Network122Scanning to an FTP address122Creating shortcuts122Creating an FTP shortcut using the Embedded Web Server122Creating an FTP shortcut using the printer control panel123Scanning to an FTP address123Scanning to an FTP address using the printer control panel123Scanning to an FTP address using a shortcut number123Scanning an FTP using the address book123Scanning to a computer or flash drive124Scanning to a computer using the Embedded Web Server124Setting up Scan to Computer125Scanning to a flash drive125Understanding the scan options126FTP126File Name126Save As Shortcut126Original Size126Darkness126Resolution126Send As126Content127Page Setup127Scan Preview127Using the advanced options128Understanding the printer menus129Menus list129Paper menu130Default Source menu130Paper Size/Type menu130Configure MP menu133Substitute Size menu134Paper Texture menu134Paper Weight menu135Paper Loading menu137Custom Types menu138Custom Names menu138Custom Scan Sizes menu139Universal Setup menu139Reports Menu140Reports menu140Network/Ports menu141Active NIC menu141Standard Network or Network [x] menu141Reports menu142Network Card menu143TCP/IP menu143IPv6 menu144Wireless menu145AppleTalk menu146Standard USB menu146SMTP Setup menu148Security menu149Edit Security Setups menu149Miscellaneous Security Settings menu150Confidential Print menu151Erase Temporary Data Files menu152Security Audit Log menu152Set Date/Time menu153Settings menu154General Settings menu154Copy Settings menu163Fax Settings menu166Fax Mode (Analog Fax Setup) menu166E-mail Settings menu174FTP Settings menu179Flash Drive menu183Print Settings187Setup menu187Finishing menu189Quality menu191Job Accounting menu192Utilities menu193XPS menu194PDF menu194PostScript menu194PCL Emul menu195HTML menu197Image menu198Help menu199Saving money and the environment200Saving paper and toner200Conserving supplies200Saving energy200Using Eco-Mode200Reducing printer noise201Adjusting Sleep mode202Using Hibernate mode202Setting Hibernate Timeout203Using Schedule Power Modes203Adjusting the brightness of the display204Recycling204Recycling Dell products204Securing the printer205Statement of Volatility205Erasing volatile memory205Erasing non-volatile memory206Erasing printer hard disk memory206Configuring printer hard disk encryption207Finding printer security information208Maintaining the printer209Cleaning printer parts209Cleaning the printer209Cleaning the scanner glass210Checking the status of parts and supplies211Checking the status of parts and supplies on the printer control panel211Checking the status of parts and supplies from the Embedded Web Server211Estimated number of remaining pages211Ordering supplies211Ordering supplies using the Supplies Ordering Utility211Ordering supplies using Printer Home211Ordering toner cartridges212Ordering an imaging unit212Ordering a maintenance kit212Ordering an ADF separator roller212Storing supplies212Replacing supplies213Replacing the toner cartridge213Replacing the imaging unit214Replacing the staple cartridge217Moving the printer219Before moving the printer219Moving the printer to another location219Shipping the printer220Managing the printer221Managing printer messages221Accessing Status Monitor Center221Checking the virtual display221Setting up e-mail alerts222Viewing reports222Configuring supply notifications from the Embedded Web Server222Restoring factory default settings223Clearing jams224Avoiding jams224Understanding jam messages and locations225[x]-page jam, open automatic feeder top cover. [28y.xx]226[x]-page jam, clear standard bin. [20y.xx]227[x]-page jam, open rear door. [20y.xx]227[x]-page jam, open front door. [20y.xx]229[x]-page jam, remove tray 1 to clear duplex. [23y.xx]232[x]-page jam, clear manual feeder. [25y.xx]233[x]-page jam, open tray [x]. [24y.xx]234[x]-page jam, remove all pages from the output bin. Leave paper in bin. [45y.xx]235Troubleshooting240Understanding the printer messages240Cartridge low [88.xy]240Cartridge nearly low [88.xy]240Cartridge very low, [x] estimated pages remain [88.xy]240Change [paper source] to [custom type name] load [orientation]240Change [paper source] to [custom string] load [orientation]240Change [paper source] to [paper size] load [orientation]240Change [paper source] to [paper type] [paper size] load [orientation]241Check tray [x] connection241Close front door241Close rear door241Close finisher rear door241Close flatbed cover and load originals if restarting job [2yy.xx]242Complex page, some data may not have printed [39]242Configuration change, some held jobs were not restored [57]242Defective flash detected [51]242Disk full [62]242Disk must be formatted for use in this device243Disk near full. Securely clearing disk space.243Error reading USB drive. Remove USB.243Error reading USB hub. Remove hub.243Fax memory full243Fax partition inoperative. Contact system administrator.243Fax server 'To Format' not set up. Contact system administrator.243Fax Station Name not set up. Contact system administrator.243Fax Station Number not set up. Contact system administrator.244Imaging unit low [84.xy]244Imaging unit nearly low [84.xy]244Imaging unit very low, [x] estimated pages remain [84.xy]244Incompatible tray [x] [59]244Incorrect paper size, open [paper source] [34]244Insufficient memory to collate job [37]245Insufficient memory for Flash Memory Defragment operation [37]245Insufficient memory, some Held Jobs were deleted [37]245Insufficient memory, some held jobs will not be restored [37]245Insufficient memory to support Resource Save feature [35]245Load [paper source] with [custom type name] [paper orientation]245Load [paper source] with [custom string] [paper orientation]246Load [paper source] with [paper size] [paper orientation]246Load [paper source] with [paper type] [paper size] [paper orientation]246Load Manual Feeder with [custom type name] [paper orientation]246Load Manual Feeder with [custom string] [paper orientation]247Load Manual Feeder with [paper size] [paper orientation]247Load Manual Feeder with [paper type] [paper size] [paper orientation]247Maintenance kit low [80.xy]247Maintenance kit nearly low [80.xy]247Maintenance kit very low, [x] estimated pages remain [80.xy]247Memory full [38]248Memory full, cannot print faxes248Memory full, cannot send faxes248Network [x] software error [54]248No analog phone line connected to modem, fax is disabled.248Non-Dell [supply type], see User’s Guide [33.xy]248Not enough free space in flash memory for resources [52]249Paper changes needed249Parallel port [x] disabled [56]249Printer had to restart. Last job may be incomplete.249Remove defective disk [61]249Remove paper from standard output bin249Replace defective imaging unit [31.xy]250Reinstall missing or unresponsive cartridge [31.xy]250Replace cartridge, printer region mismatch [42.xy]250Replace cartridge, 0 estimated pages remain [88.xy]250Replace imaging unit, 0 estimated pages remain [84.xy]250Replace maintenance kit, 0 estimated pages remain [80.xy]250Replace all originals if restarting job.250Reinstall missing or unresponsive imaging unit [31.xy]251Replace unsupported cartridge [32.xy]251Replace unsupported imaging unit [32.xy]251Restore held jobs?251Scanner automatic feeder cover open251Scanner disabled by admin [840.01]251Scanner disabled. Contact system administrator if problem persists. [840.02]252Scanner jam, remove all originals from the scanner [2yy.xx]252Scanner jam, remove jammed originals from the scanner [2yy.xx]252Serial port [x] disabled [56]252SMTP server not set up. Contact system administrator.252Some held jobs were not restored252Standard network software error [54]252Standard USB port disabled [56]253Supply needed to complete job253Too many flash options installed [58]253Too many trays attached [58]253Unformatted flash detected [53]253Unsupported disk253Unsupported option in slot [x] [55]254USB port [x] disabled [56]254Weblink server not set up. Contact system administrator.254Solving printer problems254Basic printer problems254The printer is not responding254Printer display is blank256Option problems257Cannot detect internal option257Tray problems258Cannot detect memory card259Internal Solutions Port does not operate correctly259USB/parallel interface card does not operate correctly259Paper feed problems260Paper frequently jams260Paper jam message remains after jam is cleared261Jammed pages are not reprinted261Solving print problems261Printing problems261Multiple-language PDF files do not print261Error message about reading the flash drive appears262Print jobs do not print262Confidential and other held jobs do not print264Print job takes longer than expected265Job prints from the wrong tray or on the wrong paper266Incorrect characters print266Tray linking does not work267Large jobs do not collate267Unexpected page breaks occur268Print quality problems268Characters have jagged or uneven edges268Printer is printing blank pages269Clipped pages or images270Prints on color transparencies appear dark when projected271Shadow images appear on prints271Gray background on prints272Incorrect margins on prints273Paper curl274Print irregularities275Repeating defects appear on prints276Print is too dark277Print is too light278Skewed print279Printer is printing solid black pages280Transparency print quality is poor281Streaked horizontal lines appear on prints281Streaked vertical lines appear on prints282Horizontal voids appear on prints283Vertical voids appear on prints284Toner specks appear on prints285Toner fog or background shading appears on prints285Toner rubs off286Uneven print density286Solving copy problems286Copier does not respond287Scanner unit does not close287Poor copy quality288Partial document or photo copies289Solving fax problems290Fax and e-mail functions are not set up290Caller ID is not shown291Cannot send or receive a fax291Can send but not receive faxes293Can receive but not send faxes294Received fax has poor print quality295Solving scanner problems296The scanner does not respond296Scan job was not successful297Scanner unit does not close298Scanning takes too long or freezes the computer298Poor scanned image quality299Partial document or photo scans300Cannot scan from a computer300Solving home screen application problems301An application error has occurred301Embedded Web Server does not open301Contacting technical support302Appendix303Dell Technical Support Policy303Contacting Dell303Warranty and Return Policy304Index305Size: 10.6 MBPages: 315Language: EnglishOpen manual