User ManualTable of ContentsContents3Safety information7About your printer8Thank you for choosing this printer!8Minimizing your printer's environmental impact8Finding information about the printer9Understanding the parts of the printer11Ordering and replacing supplies14Ordering ink cartridges14Replacing ink cartridges15Recycling Dell products16Using the printer control panel buttons and menus18Replacing the language sheet18Using the printer control panel20Changing the Sleep timeout22Saving paper and energy22Restoring factory default settings22Using the printer software24Minimum system requirements24Using the Windows printer software24Using the Macintosh printer software26Finding and installing optional software27Downloading PCL and PS drivers (Windows only)27Reinstalling the printer software27Uninstalling the printer software27Installing the printer software28Loading paper and original documents29Loading paper29Saving paper settings32Loading original documents on the scanner glass33Loading original documents into the ADF33Printing34Tips for printing34Printing basic documents34Printing a document34Collating printed copies34Changing the print order of pages35Printing multiple pages on one sheet36Printing on specialty media37Printing envelopes37Printing on labels38Printing on custom-size paper39Working with photos39Supported file types39Using a flash drive with the printer40Printing photos from a flash drive40Printing photos from a PictBridge-enabled digital camera41Printing on both sides of the paper (duplexing)42Printing on both sides of the paper (duplexing) automatically42Setting the duplex printing dry time43Managing print jobs44Finding the print queue for your printer44Setting your printer as the default printer45Changing the default printing mode46Pausing print jobs46Resuming print jobs47Canceling print jobs47Copying49Tips for copying49Making copies49Copying an ID card50Enlarging or reducing images50Adjusting copy quality50Making a copy lighter or darker51Collating copies using the printer control panel51Placing separator sheets between copies51Copying multiple pages on one sheet52Placing an overlay message on each page52Removing the background of a copy52Making a two-sided (duplex) copy53Making a two-sided (duplex) copy automatically53Making a two-sided (duplex) copy manually53Canceling copy jobs54Scanning55Tips for scanning55Scanning to a local computer55Scanning to a network computer56Scanning to a flash drive or memory card56Scanning photos for editing57Scanning documents for editing58Scanning directly to e-mail using the printer software59Scanning to a PDF59Scanning FAQ60How can I improve the quality of a scan?60How do I scan in black and white?60Why am I being asked for a PIN?60Canceling scan jobs61E-mailing62Setting up the printer to e-mail62Setting up the e-mail function62Creating an e-mail contact list using the computer62Sending e-mail63Tips for e-mailing63Canceling an e-mail64Faxing65Setting up the printer to fax65Scenario 1: Standard telephone line65Scenario 2: Digital Subscriber Line (DSL)68Scenario 3: VoIP telephone service69Scenario 4: Digital telephone service through a cable provider70Scenario 5: Country- or region-specific setup71Entering your user information75Configuring the fax settings76Configuring fax settings using the printer control panel76Configuring fax settings using the fax software77Creating a contact list78Creating a contact list using the printer control panel78Creating a contact list using the fax software78Sending faxes79Tips for sending faxes80Sending faxes using the printer control panel80Sending faxes using the computer80Receiving faxes81Tips for receiving faxes81Receiving faxes automatically81Receiving faxes manually82Faxing FAQ82If I skipped the fax setup initially, do I need to run the installer again to set up the fax?82What is a splitter and what type of splitter should I use?83What is my fax number?83What is my dialing prefix?83When do I need to set Auto Answer to On?83How many rings should I set?84How do I set the distinctive ring for the printer?84How can I check the dial tone?84How do I adjust the speaker volume on the printer?85How can I make sure that fax calls go to the printer and voice calls go to the answering machine?85What settings work best with voice mail service?85How do I change the resolution of the documents that I fax?85How do I send a fax at a scheduled time?86How do I send a fax using a phone calling card?86How do I know that the fax was sent successfully?86How do I print the fax history of the printer?87How do I print a fax on both sides of the paper?87How do I forward a fax?87Can I block faxes?87Can I retrieve failed faxes?88Networking89Installing the printer on a wireless network89Wireless network compatibility89Supported network security options89Printing a network setup page90Information you will need during wireless setup90Information you will need during advanced wireless setup91Installing the printer on a wireless network92Installing the printer on other computers93Determining the printer status using the network indicator light93Special wireless installation instructions94Assigning a static IP address95Changing wireless settings after installation95Advanced wireless setup96Adding a printer to an existing ad hoc wireless network96Configuring Wi-Fi Protected Setup manually97Use the Push Button Configuration (PBC) method97Use the Personal Identification Number (PIN) method97Configuring security97Configuring 802.1X Authentication98Switching between USB, Ethernet, and wireless connections (Windows only)98Switching between USB, Ethernet, and wireless connections (Macintosh only)100Sharing a printer in a Windows environment102Sharing a printer in a Macintosh environment103Networking FAQ103What is Wi-Fi Protected Setup?103Where do I find my WEP key or WPA/WPA2 preshared key/passphrase?104What is an SSID?104Where do I find my SSID?105What is a network?105How do I find out what type of security my network is using?105How are home networks configured?106What is a USB cable?108Why do I need a USB cable?108How do I attach the USB cable?108How are infrastructure and ad hoc networks different?109Finding the signal strength110How can I improve wireless signal strength?110Check the wireless signal quality110Move the printer closer to the access point111Remove obstacles between the access point and the printer111Remove sources of interference111Arrange the network to reduce signal absorption111How can I make sure my computer and printer are connected to the same wireless network?111Can I use my printer on a USB and a network connection at the same time?113What is a MAC address?113How do I find the MAC address?113What is an IP address?114What is TCP/IP?114How do I locate IP addresses?115How are IP addresses assigned?115What is a key index?115What is the difference between Guided and Advanced setup?116Maintaining the printer117Maintaining ink cartridges117Checking ink levels117Aligning the printhead117Cleaning the printhead nozzles118Cleaning the exterior of the printer118Cleaning the scanner glass119Moving the printer to another location119Troubleshooting121Before you troubleshoot121If Troubleshooting does not solve your problem121Setup troubleshooting121Incorrect language appears on the display121Change the language using the printer menus121Software did not install122Make sure that your computer meets the minimum system requirements122Temporarily disable security programs in Windows before installing the software122Check the USB connection122Reconnect the printer power supply122Print job does not print or is missing pages122Make sure the ink cartridges are inserted correctly122Select your printer from the Print dialog before sending the print job123Make sure the print job is not paused123Make sure your printer is set as the default printer123Reconnect the printer power supply123Remove and reconnect the USB cable connected to your printer123Check the USB connection123Remove and reinstall the printer software123Printer is printing blank pages124Reinstall the ink cartridges and deep clean and align the printhead124Printer is busy or does not respond124Make sure the printer is not in Sleep mode124Reconnect the printer power supply124Cannot delete documents from the print queue125Restart the computer and try again125Remove and reconnect the USB cable connected to your printer125Cannot print through USB125Check the USB connection125Make sure the USB port is enabled in Windows125Remove and reinstall the printer software125Understanding printer messages126Alignment Problem126Cannot Collate Job126Change to [Size] Paper126Change to [Size] [Type] Paper126Close Printer126Fax Memory Full127Ink Cartridge Error127Ink Cartridge Missing127Ink Cartridge Unsupported127Ink Low128Load [Size] Paper128Load [Size] [Type] Paper128Memory Device Error128Network [x] Software Error128Printer Memory Full128Printhead Cannot Move129Printhead Error129Printhead Missing130Printhead Unsupported131Printhead Warning132Replace Ink Cartridge132Scanned Document Too Long132Scanner Disabled132Short Paper133Standard Network Software Error133Unrecoverable Scan Error133USB Device Not Supported133USB Hub Not Supported133Jams and misfeeds troubleshooting133Paper jam in the printer133Paper jam in the exit tray135Paper jam in the paper support135Paper jam in the duplex unit136Paper jam in the ADF (select models only)137Paper or specialty media misfeeds140Check paper condition140Check paper loading140Remove each page as it is printed140Adjust the paper guides to fit the loaded paper140Print troubleshooting140Poor quality at the edges of the page140Check minimum print settings141Select the Borderless print feature141Streaks or lines on printed image141Check the ink levels141Select a higher print quality from the printer software141Make sure the ink cartridges are properly installed142Align the printhead142Clean or Deep Clean the printhead nozzles142Print speed is slow142Select a lower print quality from the printer software142Manually select a paper type that matches the type of paper you are using142Remove and reinstall the printer software142Maximize computer processing speed142Add memory to the computer142Computer slows down when printing142Check the USB connection between the printer and computer142Refresh your network connections142Close all applications not in use142Check your computer performance143Copy and scan troubleshooting143Copier or scanner does not respond143Set your printer as the default printer143Remove and reinstall the printer software143Scanner unit does not close143Poor copy or scanned image quality143Clean the scanner glass143Adjust the scan quality from the printer software143Review the tips for copying, scanning, and improving print quality143Use a clearer version of the original document or image143Make sure the document or photo is loaded facedown on the scanner glass and in the correct corner144Partial copies or scans of documents or photos144Make sure the document or photo is loaded facedown on the scanner glass and in the placement corner144Select a paper size that matches the loaded paper144Make sure the Original Size setting matches the size of the document you are scanning144Scan was not successful144Check the USB connection144Restart the computer144Scanning takes too long or freezes the computer144Close other software programs that are not being used144Restart the computer144Cannot scan to a computer over a network144Make sure the printer and the destination computer are connected to the same network144Make sure the printer software is installed on the destination computer145Fax troubleshooting145Fax troubleshooting checklist145Cannot send faxes146Make sure that you have registered your user information in the printer146Decrease the transmission speed of the fax modem146Enable error correction146Enable automatic fax conversion146Make sure that the Dial Prefix setting is correct146Cannot receive faxes147Make sure that you have configured the correct settings for your setup147Make sure that the printer is connected to an analog port147Make sure that the printer memory is not full147Make sure that Fax Forwarding is disabled147Increase the ringer volume147Make sure that you have the correct manual answer code148Cannot run the fax software148Make sure the printer is connected to a telephone line148Fax error messages on the printer control panel148Network troubleshooting150The Continue button is unavailable150Check if the USB cable is securely plugged into the USB ports on both the computer and the printer150Make sure the printer is plugged in and turned on150Make sure the USB port on the computer is working150Make sure the USB cable is working151Make sure you are using the correct CD for your printer model151Reconnect the printer power supply151Run the installer again151Make sure your computer is able to acknowledge USB activity on the USB port151Computer firewall is blocking communication with the printer152Communication with printer lost when connected to Virtual Private Network (VPN)152Wireless troubleshooting152Wireless troubleshooting checklist153Cannot print over wireless network153Wireless print server not installed156“Communication not available” message appears when printing wirelessly156Resolving intermittent wireless communications issues157Notices160Product information160Edition notice160GOVERNMENT END USERS160Federal Communications Commission (FCC) compliance information statement160Modular component notice161Licensing notices161Noise emission levels161Waste from Electrical and Electronic Equipment (WEEE) directive162Product disposal162Battery notice162Static sensitivity notice162Temperature information162Power consumption163Product power consumption163Sleep Mode163Off mode163Total energy usage163European Community (EC) directives conformity164Notice to users of the US telephone network: FCC requirements164Notice to users of the Canadian telephone network165Notice to users of the New Zealand telephone network166South Africa telecommunications notice166Notice to Users in the European Union167Regulatory notices for wireless products167Exposure to radio frequency radiation167Industry Canada (Canada)167Notice to users in the European Union168Index171Size: 2.36 MBPages: 177Language: EnglishOpen manual
User ManualTable of ContentsContents3Safety information7About your printer8Thank you for choosing this printer!8Minimizing your printer's environmental impact8Finding information about the printer9Understanding the parts of the printer11Ordering and replacing supplies14Ordering ink cartridges14Replacing ink cartridges15Recycling Dell products16Using the printer control panel buttons and menus18Replacing the language sheet18Using the printer control panel20Changing the Sleep timeout22Saving paper and energy22Restoring factory default settings22Using the printer software24Minimum system requirements24Using the Windows printer software24Using the Macintosh printer software26Finding and installing optional software27Downloading PCL and PS drivers (Windows only)27Reinstalling the printer software27Uninstalling the printer software27Installing the printer software28Loading paper and original documents29Loading paper29Saving paper settings32Loading original documents on the scanner glass33Loading original documents into the ADF33Printing34Tips for printing34Printing basic documents34Printing a document34Collating printed copies34Changing the print order of pages35Printing multiple pages on one sheet36Printing on specialty media37Printing envelopes37Printing on labels38Printing on custom-size paper39Working with photos39Supported file types39Using a flash drive with the printer40Printing photos from a flash drive40Printing photos from a PictBridge-enabled digital camera41Printing on both sides of the paper (duplexing)42Printing on both sides of the paper (duplexing) automatically42Setting the duplex printing dry time43Managing print jobs44Finding the print queue for your printer44Setting your printer as the default printer45Changing the default printing mode46Pausing print jobs46Resuming print jobs47Canceling print jobs47Copying49Tips for copying49Making copies49Copying an ID card50Enlarging or reducing images50Adjusting copy quality50Making a copy lighter or darker51Collating copies using the printer control panel51Placing separator sheets between copies51Copying multiple pages on one sheet52Placing an overlay message on each page52Removing the background of a copy52Making a two-sided (duplex) copy53Making a two-sided (duplex) copy automatically53Making a two-sided (duplex) copy manually53Canceling copy jobs54Scanning55Tips for scanning55Scanning to a local computer55Scanning to a network computer56Scanning to a flash drive or memory card56Scanning photos for editing57Scanning documents for editing58Scanning directly to e-mail using the printer software59Scanning to a PDF59Scanning FAQ60How can I improve the quality of a scan?60How do I scan in black and white?60Why am I being asked for a PIN?60Canceling scan jobs61E-mailing62Setting up the printer to e-mail62Setting up the e-mail function62Creating an e-mail contact list using the computer62Sending e-mail63Tips for e-mailing63Canceling an e-mail64Faxing65Setting up the printer to fax65Scenario 1: Standard telephone line65Scenario 2: Digital Subscriber Line (DSL)68Scenario 3: VoIP telephone service69Scenario 4: Digital telephone service through a cable provider70Scenario 5: Country- or region-specific setup71Entering your user information75Configuring the fax settings76Configuring fax settings using the printer control panel76Configuring fax settings using the fax software77Creating a contact list78Creating a contact list using the printer control panel78Creating a contact list using the fax software78Sending faxes79Tips for sending faxes80Sending faxes using the printer control panel80Sending faxes using the computer80Receiving faxes81Tips for receiving faxes81Receiving faxes automatically81Receiving faxes manually82Faxing FAQ82If I skipped the fax setup initially, do I need to run the installer again to set up the fax?82What is a splitter and what type of splitter should I use?83What is my fax number?83What is my dialing prefix?83When do I need to set Auto Answer to On?83How many rings should I set?84How do I set the distinctive ring for the printer?84How can I check the dial tone?84How do I adjust the speaker volume on the printer?85How can I make sure that fax calls go to the printer and voice calls go to the answering machine?85What settings work best with voice mail service?85How do I change the resolution of the documents that I fax?85How do I send a fax at a scheduled time?86How do I send a fax using a phone calling card?86How do I know that the fax was sent successfully?86How do I print the fax history of the printer?87How do I print a fax on both sides of the paper?87How do I forward a fax?87Can I block faxes?87Can I retrieve failed faxes?88Networking89Installing the printer on a wireless network89Wireless network compatibility89Supported network security options89Printing a network setup page90Information you will need during wireless setup90Information you will need during advanced wireless setup91Installing the printer on a wireless network92Installing the printer on other computers93Determining the printer status using the network indicator light93Special wireless installation instructions94Assigning a static IP address95Changing wireless settings after installation95Advanced wireless setup96Adding a printer to an existing ad hoc wireless network96Configuring Wi-Fi Protected Setup manually97Use the Push Button Configuration (PBC) method97Use the Personal Identification Number (PIN) method97Configuring security97Configuring 802.1X Authentication98Switching between USB, Ethernet, and wireless connections (Windows only)98Switching between USB, Ethernet, and wireless connections (Macintosh only)100Sharing a printer in a Windows environment102Sharing a printer in a Macintosh environment103Networking FAQ103What is Wi-Fi Protected Setup?103Where do I find my WEP key or WPA/WPA2 preshared key/passphrase?104What is an SSID?104Where do I find my SSID?105What is a network?105How do I find out what type of security my network is using?105How are home networks configured?106What is a USB cable?108Why do I need a USB cable?108How do I attach the USB cable?108How are infrastructure and ad hoc networks different?109Finding the signal strength110How can I improve wireless signal strength?110Check the wireless signal quality110Move the printer closer to the access point111Remove obstacles between the access point and the printer111Remove sources of interference111Arrange the network to reduce signal absorption111How can I make sure my computer and printer are connected to the same wireless network?111Can I use my printer on a USB and a network connection at the same time?113What is a MAC address?113How do I find the MAC address?113What is an IP address?114What is TCP/IP?114How do I locate IP addresses?115How are IP addresses assigned?115What is a key index?115What is the difference between Guided and Advanced setup?116Maintaining the printer117Maintaining ink cartridges117Checking ink levels117Aligning the printhead117Cleaning the printhead nozzles118Cleaning the exterior of the printer118Cleaning the scanner glass119Moving the printer to another location119Troubleshooting121Before you troubleshoot121If Troubleshooting does not solve your problem121Setup troubleshooting121Incorrect language appears on the display121Change the language using the printer menus121Software did not install122Make sure that your computer meets the minimum system requirements122Temporarily disable security programs in Windows before installing the software122Check the USB connection122Reconnect the printer power supply122Print job does not print or is missing pages122Make sure the ink cartridges are inserted correctly122Select your printer from the Print dialog before sending the print job123Make sure the print job is not paused123Make sure your printer is set as the default printer123Reconnect the printer power supply123Remove and reconnect the USB cable connected to your printer123Check the USB connection123Remove and reinstall the printer software123Printer is printing blank pages124Reinstall the ink cartridges and deep clean and align the printhead124Printer is busy or does not respond124Make sure the printer is not in Sleep mode124Reconnect the printer power supply124Cannot delete documents from the print queue125Restart the computer and try again125Remove and reconnect the USB cable connected to your printer125Cannot print through USB125Check the USB connection125Make sure the USB port is enabled in Windows125Remove and reinstall the printer software125Understanding printer messages126Alignment Problem126Cannot Collate Job126Change to [Size] Paper126Change to [Size] [Type] Paper126Close Printer126Fax Memory Full127Ink Cartridge Error127Ink Cartridge Missing127Ink Cartridge Unsupported127Ink Low128Load [Size] Paper128Load [Size] [Type] Paper128Memory Device Error128Network [x] Software Error128Printer Memory Full128Printhead Cannot Move129Printhead Error129Printhead Missing130Printhead Unsupported131Printhead Warning132Replace Ink Cartridge132Scanned Document Too Long132Scanner Disabled132Short Paper133Standard Network Software Error133Unrecoverable Scan Error133USB Device Not Supported133USB Hub Not Supported133Jams and misfeeds troubleshooting133Paper jam in the printer133Paper jam in the exit tray135Paper jam in the paper support135Paper jam in the duplex unit136Paper jam in the ADF (select models only)137Paper or specialty media misfeeds140Check paper condition140Check paper loading140Remove each page as it is printed140Adjust the paper guides to fit the loaded paper140Print troubleshooting140Poor quality at the edges of the page140Check minimum print settings141Select the Borderless print feature141Streaks or lines on printed image141Check the ink levels141Select a higher print quality from the printer software141Make sure the ink cartridges are properly installed142Align the printhead142Clean or Deep Clean the printhead nozzles142Print speed is slow142Select a lower print quality from the printer software142Manually select a paper type that matches the type of paper you are using142Remove and reinstall the printer software142Maximize computer processing speed142Add memory to the computer142Computer slows down when printing142Check the USB connection between the printer and computer142Refresh your network connections142Close all applications not in use142Check your computer performance143Copy and scan troubleshooting143Copier or scanner does not respond143Set your printer as the default printer143Remove and reinstall the printer software143Scanner unit does not close143Poor copy or scanned image quality143Clean the scanner glass143Adjust the scan quality from the printer software143Review the tips for copying, scanning, and improving print quality143Use a clearer version of the original document or image143Make sure the document or photo is loaded facedown on the scanner glass and in the correct corner144Partial copies or scans of documents or photos144Make sure the document or photo is loaded facedown on the scanner glass and in the placement corner144Select a paper size that matches the loaded paper144Make sure the Original Size setting matches the size of the document you are scanning144Scan was not successful144Check the USB connection144Restart the computer144Scanning takes too long or freezes the computer144Close other software programs that are not being used144Restart the computer144Cannot scan to a computer over a network144Make sure the printer and the destination computer are connected to the same network144Make sure the printer software is installed on the destination computer145Fax troubleshooting145Fax troubleshooting checklist145Cannot send faxes146Make sure that you have registered your user information in the printer146Decrease the transmission speed of the fax modem146Enable error correction146Enable automatic fax conversion146Make sure that the Dial Prefix setting is correct146Cannot receive faxes147Make sure that you have configured the correct settings for your setup147Make sure that the printer is connected to an analog port147Make sure that the printer memory is not full147Make sure that Fax Forwarding is disabled147Increase the ringer volume147Make sure that you have the correct manual answer code148Cannot run the fax software148Make sure the printer is connected to a telephone line148Fax error messages on the printer control panel148Network troubleshooting150The Continue button is unavailable150Check if the USB cable is securely plugged into the USB ports on both the computer and the printer150Make sure the printer is plugged in and turned on150Make sure the USB port on the computer is working150Make sure the USB cable is working151Make sure you are using the correct CD for your printer model151Reconnect the printer power supply151Run the installer again151Make sure your computer is able to acknowledge USB activity on the USB port151Computer firewall is blocking communication with the printer152Communication with printer lost when connected to Virtual Private Network (VPN)152Wireless troubleshooting152Wireless troubleshooting checklist153Cannot print over wireless network153Wireless print server not installed156“Communication not available” message appears when printing wirelessly156Resolving intermittent wireless communications issues157Notices160Product information160Edition notice160GOVERNMENT END USERS160Federal Communications Commission (FCC) compliance information statement160Modular component notice161Licensing notices161Noise emission levels161Waste from Electrical and Electronic Equipment (WEEE) directive162Product disposal162Battery notice162Static sensitivity notice162Temperature information162Power consumption163Product power consumption163Sleep Mode163Off mode163Total energy usage163European Community (EC) directives conformity164Notice to users of the US telephone network: FCC requirements164Notice to users of the Canadian telephone network165Notice to users of the New Zealand telephone network166South Africa telecommunications notice166Notice to Users in the European Union167Regulatory notices for wireless products167Exposure to radio frequency radiation167Industry Canada (Canada)167Notice to users in the European Union168Index171Size: 2.37 MBPages: 177Language: EnglishOpen manual
