User ManualTable of ContentsLIST OF FIGURES AND TABLES4INTRODUCTION5DESCRIPTION5INSTALLATION5Office PC Requirements5First Time Installation5Upgrade Installation6Separate Billing File Directory7GETTING STARTED7Running the Software7Keyboard Commands8Main Menu Screen8Table 1 - Key Responses8Edit Group9Figure 1 - Sample Main Menu Screen with the Edit Group Selected9View Group10Figure 2 - Sample Main Menu Screen with the View Group Selected10Comm Group11Figure 3 - Sample Main Menu Screen with the Comm Group Selected11Update12Figure 4 - Sample Update Menu with the Global Category Selected12Figure 5 - Sample Update Menu with the By type Category Selected13Get/Verify14Figure 6 - Sample Get/Verify Menu Screen with the Entire Category Selected14Retrieve Billing15Figure 7 - Sample Get/Verify Menu Screen with the Verify Category Selected15Monitor16Status Info16Figure 8 - Sample Interconnect Monitor Screen16Figure 9 - Sample Status Information Screen for a GTI Unit17Figure 10 - Sample Status Information Screen for an Optional IAM Unit17Balance and Levels18Figure 11 - Sample Hybrid Balance Monitor Screen18Other19Figure 12 - Sample Other Menu Screen with the Set category selected19Figure 13 - Sample Other Menu Screen with the Clear category selected20Figure 14 - Sample Other Menu Screen with the Reset category selected21File Group22Figure 15 - Sample Main Menu Screen with the File Group Selected22Print23Backup23Figure 16 - Print Menu Screen with System config Selected23Figure 17 - Backup Menu Screen with Configuration data Selected24Restore25Figure 18 - Restore Menu Screen with Configuration data Selected25Other Group26Figure 19 - Sample Main Menu Screen with the otHer Group Selected26PASSWORDS27User Passwords27Functional Levels27Figure 20 - Password Screen before Passwords Have Been Assigned27Table 2 - Area of Responsibility for Each Functional Level28Table 3 - Functional Level Required for Each Operation28Assigning Passwords29Using Passwords30Restoring Passwords30Figure 21 - Status Window Used to Prompt User Password30Database Manager Passwords31Figure 22 - Status Window Showing Locked Number31DATA LINK TO GTI UNITS32Local Data Link32Figure 23 - Communication Setup for Local Data Link (9-Pin COM Port)33Figure 24 - Communication Setup for Local Data link (25-Pin COM Port)33Figure 25 - Location of DIP Switch Sections33Figure 26 - System Configuration Screen Showing LOCAL Pop-up Window34Table 4 - DIP Switch Settings for Various Baud Rates34Figure 27 - Interconnect Monitor Screen35Remote Data Link with Internal GTI Modem36Normal Setup36Figure 28 - Communication Setup for Remote Data Link with Internal GTI Modem36Figure 29 - System Configuration Screen with Internal Modem Pop-up Window37Audio Level Adjustment38Initial Command String Change38Originate Mode Change38Remote Data Link with External GTI Modem39Normal Setup39Figure 30 - Communication Setup Using External Modem39Initial Command String Change41Figure 31 - System Configuration Screen with External Modem Pop-up Window41DATABASE42System Information42Figure 32 - System Configuration Screen43Telco Information45Figure 33 - Telco Configuration Screen46DID User Information49Figure 34 - DID Number Screen49Templates50Find/Search50Database Transfers50SETTING TIME AND DATE51HYBRID BALANCE AND LEVEL SETTINGS52Overview52Hybrid Balance Monitor Screen52Menu of Adjustments53Table 5 - Allowed Adjustment Operations53Silence Setup54MW Setup54Defining Silence and Milliwatt Numbers in the Database55Adjustment Status55Balance55End-to-End and E&M 2-Wire Lines55DID Lines56Adjusting Audio Level to Phone56Adjusting Audio Level from Phone57Overview of 4-Wire Levels57Termination into 4-Wire Circuits57Adjusting E&M 4-Wire Hardware Gain to Phone57Adjusting E&M 4-Wire Hardware Gain from Phone58Termination into 2-Wire Circuits58Adjusting E&M 4-Wire Microwave Balance58Base Station Level Confirmation59Level Set All Feature59VOICE PROMPTS60Overview60Figure 35 - System Configuration Screen with Prompts Pop-up Window60Table 6 - Results of Telephone Call Prompt Type Selections60Table 7 - Suggested Voice Prompt Messages61Programming Access62Programming Commands63BILLING FILES64Retrieve Call Detail Data64Clear Call Detail Buffers64Backup Call Detail Data64Call Detail File Format65MISCELLANEOUS65GLOSSARY66Size: 976 KBPages: 66Language: EnglishOpen manual