Fortinet FortiGate Voice 4.0 MR1 User Manuals

Table of Contents

• Contents

  3
• Introduction

  5
  • Fortinet products

    6
  • Before you begin

    6
  • How this guide is organized

    6
  • Document conventions

    9
    • IP addresses

      9
    • Example Network configuration

      11
    • Cautions, Notes and Tips

      12
    • Typographical conventions

      13
    • CLI command syntax conventions

      13
  • Registering your Fortinet product

    15
  • Fortinet products End User License Agreement

    15
  • Training

    15
  • Documentation

    15
    • Fortinet Tools and Documentation CD

      16
    • Fortinet Knowledge Base

      16
    • Comments on Fortinet technical documentation

      16
  • Customer service and technical support

    16
• Example FortiGate Voice branch office configuration

  17
  • General configuration steps

    18
  • Connecting the FortiGate Voice unit

    19
  • Configuring basic FortiGate Voice network and UTM settings

    19
  • Configuring network settings for the devices on the Internal network

    22
  • Configuring the FortiGate Voice PSTN and PBX settings

    22
  • Configuring the FortiFones on the internal network

    27
  • Adding extensions and configuring FortiFones for users behind a NAT device

    28
  • FortiGate Voice IVR configuration

    30
  • Providing access to the company directory

    30
  • Adding a shortcut for checking voicemail

    31
    • Checking voicemail

      31
• FortiGate Voice web-based manager configuration reference

  33
  • Dashboard widgets

    33
    • Unit operation dashboard widget

      33
    • System resources dashboard widget

      33
  • Configuring VoIP interface settings

    34
  • Configuring PSTN interfaces

    34
  • PBX configuration

    36
    • Configuring service providers

      36
    • Configuring extensions

      37
    • Configuring extension groups (ring groups)

      39
    • Configuring dial plans

      40
      • Example dial plan

        42
    • Configuring voice menu options

      43
    • Configuring direct inward dialing

      44
    • Configuring PBX settings

      45
    • Monitoring calls

      46
    • Monitoring SIP Trunk status

      46
    • Monitoring the status of PBX extensions

      46
  • Logging of PBX activities

    47
    • Viewing log messages

      47
• FortiGate Voice VoIP, PBX, and PSTN CLI Reference

  49
  • config pbx dialplan

    49
    • Syntax

      49
  • config pbx did

    50
    • Syntax

      50
  • config pbx extension

    51
    • Syntax

      51
  • config pbx global

    52
    • Syntax

      52
  • config pbx ringgrp

    53
    • Syntax

      54
  • config pbx smtp

    54
    • Syntax

      54
  • config pbx voice-menu

    55
    • Syntax

      55
  • config pbx voip-provider

    55
    • Syntax

      56
  • config system pstn

    57
    • Syntax

      57
  • config system interface

    58
    • Syntax

      58
  • execute pbx

    58
    • Syntax

      58
    • Example command output

      59
  • diagnose pbx restart

    60