User ManualTable of ContentsContents3About This Reference7About this guide8For more information8Accessing the online User Guide8To access the User Guide:8Gateway contact information9Microsoft Certificate of Authenticity9Checking Out Your Computer11Front12Back14Right side15Side port panel17Setting Up and Getting Started21Working safely and comfortably22Reducing eye strain23Setting up your computer desk and chair23Sitting at your computer24Avoiding discomfort and injury from repetitive strain24Preparing power connections24Protecting from power source problems24Connecting to a broadband modem or network25To connect to a broadband modem or to an Ethernet network:25Connecting a dial-up modem25To connect the modem:25Starting your computer26To start your computer:26Waking up your computer26Turning off your computer27To put your computer to sleep:27To turn off your computer:27Restarting (rebooting) your computer28To restart your computer:28Using the keyboard29Premium multimedia keyboard features29Elite multimedia keyboard features30Using the mouse32Adjusting the volume34To adjust the overall volume using hardware controls:34To adjust the volume from Windows:35Configuring the audio jacks36To configure the audio jacks:36Installing a printer, scanner, or other device37Upgrading Your Computer39Preventing static electricity discharge40Opening the case41Removing the back panel41To remove the back panel:41Replacing the back panel42To replace the back panel:42Replacing the processor fan43To replace the processor fan:43Installing memory44To install or replace DIMM memory:44Replacing the power supply46To replace the power supply:46Replacing the diskette drive47To replace the diskette (floppy) drive:47Replacing an optical disc drive48To add replace an optical drive:48Replacing the memory cardreader50To replace the memory card reader:50Replacing the hard drive51To replace the hard drive:51Adding or replacing an expansion card53Installing a half-height expansion card53To install a half-heght expansion card:53Installing a full-height expansion card54To install a full-height expansion card:54Replacing the BIOS battery56To replace the battery:56Replacing the system board57To replace the system board:57Maintaining Your Computer61Setting up a maintenance schedule62Caring for your computer62Cleaning your computer63Cleaning the exterior64Cleaning the keyboard64To clean the keyboard:64Cleaning the monitor64To clean the screen:64Cleaning the mouse65To clean the mouse:65Cleaning optical discs65To clean an optical disc:65Updating Windows65Using BigFix66To start BigFix:66Managing hard drive space67Checking hard drive space67To check hard drive space:67Deleting unnecessary files68To delete unnecessary files:68Checking the hard drive for errors69To check the hard drive for errors:69Defragmenting the hard drive70To defragment the hard drive:71Backing up files71To back up files:72Scheduling maintenance tasks72To start the Task Scheduler:73Moving from your old computer73Moving with Windows Easy Transfer73To move files and settings from your old computer:74Moving files and settings manually74Finding your documents74To find files in the documents folder:74Finding other files75To find files using Find or Search:75Troubleshooting77Safety guidelines78First steps78Troubleshooting79Add-in cards79The computer does not recognize an add-in card79Audio79CD or DVD drives79The computer does not recognize a disc or the CD or DVD drive79An audio CD does not produce sound80A DVD movie will not play80Diskette drive81The diskette drive is not recognized81You cannot save a file to diskette or you see the message “disk is full or write-protected”81You see an “Access Denied” or “Write protect” error message81You see a “Disk is full” error message82You see a “Non-system disk” or “Disk error” error message82The diskette drive LED is lit continuously82DVD drives82Ethernet82You cannot see the other computers on your network82The computer does not recognize an add-in Ethernet card83Your Ethernet network is running slower than you expect83File management83A file was accidentally deleted83To restore deleted files:83Hard drive84You see an “Insufficient disk space” error message84You see a “Data error” message84The hard drive cannot be accessed, or you see a “General failure reading drive C” error message84Internet85You cannot connect to the Internet85You see an “Unable to locate host” message and are unable to browse the Internet85Connecting to a Web site takes too long86People are sending you e-mail messages, but you have not received any mail86Keyboard86The keyboard does not work86A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure” error message86Liquid spilled in the keyboard87Memory card reader87Drive letters for the memory card slots do not appear in the My Computer window87Modem (cable or DSL)87Modem (dial-up)87Your modem does not dial or does not connect87To check the dialing properties:88You cannot connect to the Internet89Your 56K modem does not connect at 56K89Your fax communications program only sends and receives faxes at 14,400bps when you have a 56K m...89The modem is not recognized by your computer89To run modem diagnostics:89The modem is noisy when it dials and connects90To turn down the modem volume:90Monitor90The screen resolution is not correct90The computer is running but there is no picture91The color is not uniform91The text on the display is dim or difficult to read91Mouse91The mouse does not work91The mouse works erratically92Networks92You cannot connect to your company network92Passwords92Your computer does not accept your password92Power92Your computer will not turn on92Printer93The printer will not turn on93The printer is on but will not print93To set a default printer:93You see a “Printer queue is full” error message93To make sure that the printer is not set to work offline:93You see a “Printer is out of paper” error message94Sound94You are not getting sound from the speakers94Recovering your system95Recovering pre-installed software and drivers96Preparing for software and device driver recovery96To create discs for recovering pre-installed software anddrivers:97Recovering pre-installed software and drivers using Gateway Recovery Center98To recover specific drivers and software:98Recovering pre-installed software and drivers using recoverydiscs100To recover software and drivers using recovery discs:100Using Microsoft System Restore101To restore using Microsoft System Restore:102Manually creating a restore point103To manually create a restore point:103Recovering your system to its factory condition104To delete everything on your hard drive and re-install all factory software:104Recovering your system using the WindowsDVD105To completely re-install Windows:105Telephone support106Before calling Gateway Customer Care106Telephone numbers108Automated troubleshooting system108Telephone numbers108Self-help109Tutoring109Training109Legal Notices111If your computer has a DVD-compatible drive and an analog TV Out port, the following paragraph ap...119A121B121C121D122E122F123G123H123I123J123K123L124M124N124O125P125R125S125T126U126V127W127Z127Index121Size: 5.85 MBPages: 130Language: EnglishOpen manual