User ManualTable of ContentsContents5Get started12Find other resources for the product12Find the device model number13Accessibility14Understand the device parts14Front view14Control panel15Back view16Connection information16Turn off the device17Eco-Tips17Install the accessories18Install the duplexer (available on some models)18Turn on accessories18Activate and deactivate the duplexer on the device18To turn accessories on or off on Windows computers19To turn on accessories on Macintosh computers19Use the device20Select print media20Recommended papers for printing20Recommended papers for photo printing22Tips for selecting and using print media22Understand specifications for supported media23Understand supported sizes24Understand supported media types and weights26Set minimum margins27Load media28Change print settings29To change settings from an application for current jobs (Windows)29To change default settings for all future jobs (Windows)30To change settings (Mac OS X)30Print on both sides (duplexing)30Guidelines for printing on both sides of a page30Perform duplexing31Print on special and custom-sized media31Print borderless32To print a borderless document (Windows)33To print a borderless document (Mac OS X)33Print a Web page (Windows only)34Cancel a print job34Configure and manage35Manage the device35Monitor the device36Administer the device36Use device management tools37Embedded Web server38To open the embedded Web server38Embedded Web server pages39Toolbox (Windows)39Open the Toolbox40Toolbox tabs40Network Toolbox41Use the HP Solution Center (Windows)41HP Printer Utility (Mac OS X)41Open the HP Printer Utility42HP Printer Utility panels42Use the HP Device Manager (Mac OS X)43Understand the printer status page43Understand the network configuration or wireless status report45Configure the device (Windows)46Direct connection46To install the software before connecting the device (recommended)46To connect the device before installing the software47To share the device on a locally shared network47Network connection48Install the device on a network48Install the device software on client computers48Install the printer driver using Add Printer49Configure the device (Mac OS X)49To install the software for network or direct connection49To share the device on a locally shared network50Set up the device for wireless communication50Understand 802.11 wireless network settings51To set up wireless communication using the installer (Windows)52To set up the device on a wireless communication using the installer (Mac OS X)53Connect the device using an ad hoc wireless network connection53To turn off wireless communication53Configure your firewall to work with HP devices53Change the connection method54Guidelines for ensuring wireless network security55To add hardware addresses to a wireless access point55Other guidelines55Uninstall and reinstall the software56Maintain and troubleshoot59Work with ink cartridges59Information on ink cartridges and the printhead59Check the estimated ink levels60Replace the ink cartridges61Usage information collection63Print and evaluate a print quality report64To print a print quality report64To evaluate the Print Quality Diagnostic Page65Ink Levels65Good color bars65Ragged, irregularly streaked, or faded bars66Regular white streaks in the bars67Bar colors are not uniform67Large Black Font Text68Alignment Patterns69If you see no defects69Troubleshooting tips and resources69Solve printing problems70The device shuts down unexpectedly70Device takes a long time to print70Blank or partial page printed71Something on the page is missing or incorrect71Placement of the text or graphics is wrong72Print troubleshooting73Envelopes print incorrectly73The product is not responding74The product prints meaningless characters77Nothing happens when I try to print77The margins are not printing as expected80Text or graphics are cut off at the edge of the page81A blank page came out while printing83Print quality troubleshooting84Wrong, inaccurate, or bleeding colors84Ink is not filling the text or graphics completely87The printout has a horizontal band of distortion near the bottom of a borderless print89Printouts have horizontal streaks or lines90Printouts are faded or have dull colors92Printouts seem blurry or fuzzy94Printouts are slanted or skewed95Ink streaks on the back of the paper96Paper is not picked up from the input tray97Poor black text98The product prints slowly100Advanced printhead maintenance100Clean the printhead101Align the printhead102Solve paper-feed problems103Solve device management problems104Embedded Web server cannot be opened104Solve network problems105Solve wireless problems106Basic wireless troubleshooting106Advanced wireless troubleshooting107Make sure your computer is connected to your network107Make sure that the HP device is connected to your network109Check to see if the firewall software is blocking communication109Make sure the HP device is online and ready110Your wireless router is using a hidden SSID110Make sure the wireless version of the HP device is set as the default printer driver (Windows only)110Make sure the HP Network Devices Support service is running (Windows only)111Add hardware addresses to a wireless access point (WAP)111Troubleshoot installation issues112Hardware installation suggestions112Software installation suggestions113Solve network problems114Clear jams115Clear a jam in the device115Tips for avoiding jams116Errors (Windows)116Printhead Problem - The printhead appears to be missing or damaged117Incompatible Printhead117Printhead problem and advanced printhead maintenance117Printhead problem - The following printhead has a problem117Advanced printhead maintenance117Device Disconnected122Ink Alert122HP recommends you have a replacement available for when print quality becomes no longer acceptable.123The amount of ink in the following cartridge may be low enough to cause poor print quality and cartridge changes may be required soon. HP recommends you have replacement cartridges available to install when print quality is no longer acceptable123Ink system failure123Cartridge Problem124The following cartridge appears to be missing or damaged124Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots124Cartridge Problem124Paper Mismatch124The cartridge cradle cannot move124Paper Jam125The printer is out of paper.125Incompatible Cartridge(s)125The following cartridge is not intended for use in this printer125The following cartridges are not intended for use in this printer as it is currently configured125Printer Offline125Printer Paused126Document failed to print126Previously used genuine HP cartridge126Ink Service Capacity Warning126General printer error126Control-panel lights reference128Interpreting control-panel lights128HP supplies and accessories135Order printing supplies online135Accessories135Supplies135Ink cartridges136HP media136Support and warranty137Obtain electronic support137Obtain HP telephone support138Before you call138Support process138HP support by phone139Phone support period139Telephone support numbers140Placing a call141After the phone support period141Additional warranty options141HP Quick Exchange Service (Japan)141HP Korea customer support142Hewlett-Packard limited warranty statement143Ink cartridge warranty information144Prepare the device for shipment144Remove the rear access panel or duplexer144Remove the output tray144Pack the device145Device specifications146Physical specifications146Product features and capacities146Processor and memory specifications146System requirements147Network protocol specifications148Embedded Web server specifications148Print resolution148Environmental specifications149Electrical specifications149Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)149Regulatory information150FCC statement150Notice to users in Korea151VCCI (Class B) compliance statement for users in Japan151Notice to users in Japan about the power cord151Toxic and hazardous substance table151LED indicator statement152Regulatory information for wireless products152Exposure to radio frequency radiation152Notice to users in Brazil152Notice to users in Canada152Notice to users in Taiwan153European Union regulatory notice153Regulatory model number154Declaration of conformity154Environmental product stewardship program156Paper use156Plastics156Material safety data sheets156Recycling program156HP inkjet supplies recycling program156Disposal of waste equipment by users in private households in the European Union157Power consumption157Third-party license agreements158Expat158OpenSSL158SHA2160Index162Size: 6.22 MBPages: 168Language: EnglishOpen manual
