User ManualTable of ContentsContents5Ordering other manuals6Supported products6Troubleshooting control panel messages7Overview7Pre-troubleshooting checklist8Control panel messages10Alphabetical messages10Numerical messages27Troubleshooting paper path problems45Paper jams45Paper jam locations47General paper path checklist50Print media checklist51Service tools53Overview53Cold Reset54To perform a cold reset54Service mode54To access service mode54Service menu items56Registration page57Diagnostics mode61Accessing diagnostics61Formatter diagnostics62Engine diagnostics64Engine test 70NVRAM initialization71Power supply73Overview73AC/DC power supply74Overcurrent/overvoltage protection75High-voltage power supply76Protection systems76Input/Output (I/O)77Overview77Enhanced I/O (EIO) configuration78HP JetDirect print servers79LocalTalk I/O80CPU80Fast InfraRed Receiver (optional)80System requirements80Bidirectional parallel interface82IEEE-1284 compliant parallel cables84Maximum I/O cable lengths84Configuring the computer interface85Interpreting the printer configuration page85Media specifications91Overview91Supported media weights and sizes92Media requirements94Selecting print media94Non-supported media95Printing on special media95Transparencies96Glossy paper97Colored paper97Heavy paper97Envelopes98Labels99Recycled paper100General tips101Paper curl101Toner cartridge information103Overview103Approximate replacement intervals for consumable items104Potential toner cartridge issues106Banding106Character voids106Toner cracking107Transfer of toner image (post-image transfer)108Gray background on envelopes109HP Planet Partners110Toner cartridge refill statement112Printer options and consumables115Overview115Identifying consumables116Printer options and replaceable parts117Printer parts121Overview121Common fasteners122Parts lists and illustrations123Determining the printer version123Parts for the HP LaserJet 4500 series124Alphabetical parts list150Image quality159Overview159Image formation troubleshooting160Print density test and color checks160Understanding color variations160Common causes of color variation161Customizing color output through printer drivers162Adjusting color balance166Image Defect Table170Image defect details172Overhead transparency defects186Repetitive defects troubleshooting189Imaging drum defects189Wiring diagrams193Overview193Wiring Diagrams194Services and support resources199Overview199How to get training200Lecture/lab training (U.S. only)200Self-paced training200Support resources—North America201HP Customer Care Reseller Sales and Service Support Center201HP end-user support options201Local support assistance201Printer drivers by mail201Electronic information services201Telephone assistance—in warranty202Telephone assistance—post-warranty202Hardware repair services202Ordering consumables203Ordering field replaceable units204Exchange and recycling program204Ordering documentation and software205Support resources—Asia Pacific and Europe206HP Customer Care Centers in Asia Pacific206Index209Service Websites217Service telephone numbers218Size: 3.97 MBPages: 220Language: EnglishOpen manual
