HP (Hewlett-Packard) 960i User Manuals

Table of Contents

• Internal drives - contents

  5
• Product Details

  6
• Before you start

  7
  • Which operating systems are supported?

    7
  • How do I connect the drive to my server?

    7
  • How can I check the SCSI bus?

    7
  • What are the mounting requirements for the tape drive?

    8
    • Mounting bay

      8
    • Mounting hardware

      8
    • Airflow requirements

      8
  • Do I need additional items for installation?

    8
• Backup software and drivers

  9
  • Backup software

    9
  • Drivers

    9
    • Windows users

      9
    • UNIX and OpenVMS users

      9
• Using the CD-ROM

  11
• Step 1: Check the SCSI connection

  13
• Step 2: Check the drive’s SCSI ID

  15
• Step 3: Prepare the mounting bay

  17
• Step 4: Attach mounting hardware

  19
  • HP ProLiant servers

    19
    • Mounting rails

      19
    • Mounting screws

      19
  • Other servers

    19
• Step 5: Install the drive

  21
• Step 6: Attach power and SCSI cables

  23
• Step 7: Secure the drive

  25
  • Mounting hardware used (HP ProLiant)

    25
  • No mounting hardware used (HP AlphaServer)

    25
• Step 8: Verify installation

  27
  • Check operation

    27
  • To load a cartridge

    27
  • To unload a cartridge

    27
• Your HP StorageWorks Ultrium tape drive

  29
  • Front panel LEDs

    29
• Use the correct media

  31
  • Data cartridges

    31
    • WORM data cartridges

      31
  • Write-protecting cartridges

    32
  • Cleaning cartridges

    32
    • To clean the tape drive

      32
  • Caring for cartridges

    32
• Register your tape drive

  33
• Using HP OBDR

  35
  • Compatibility

    35
  • What does HP OBDR do?

    35
  • Remote disaster recovery (ProLiant servers only)

    35
  • Testing for compatibility

    36
  • Running HP OBDR

    36
    • Keyboard shortcut for HP ProLiant servers

      36
    • If restore fails

      36
• Diagnostic tools

  37
  • HP Library & Tape Tools

    37
    • Checking drive installation with Library & Tape Tools

      37
    • Troubleshooting with Library & Tape Tools

      37
  • Performance Assessment Tools

    38
• Optimizing performance

  39
  • Is the tape drive on a dedicated SCSI bus?

    39
  • Can your system deliver the required performance?

    39
• Troubleshooting

  41
  • Web troubleshooting guide

    41
  • Problems encountered during installation

    42
    • Unpacking

      42
    • The screws or mounting hardware are not suitable for the server

      42
    • It is unclear which SCSI ID to use

      42
    • How should the SCSI bus be configured?

      42
    • How should the SCSI bus be terminated?

      42
    • Is the correct SCSI host bus adapter installed?

      43
    • Do drivers need to be installed and, if so, which ones

      43
  • Testing after installation

    44
    • The server does not reboot after installation

      44
    • The server boots but does not recognize the tape drive

      44
    • The application does not recognize the tape drive

      45
    • The drive does not work

      45
    • Cartridge-related problems

      45
• Understanding the LEDs

  46
  • LEDs during self-test

    46
  • Using the LEDs for troubleshooting

    47
• Problems with cartridges

  50
  • Looking after cartridges

    50
  • Operating and storage environment

    50
  • Cartridge is jammed

    50
  • The drive will not accept cartridge (or ejects it immediately)

    51
• Other sources of information

  52
  • How to contact HP

    52
• Replacing your tape drive

  53
  • To disconnect your drive

    53
  • To reconnect your tape drive

    53