User ManualTable of ContentsHP ProLiant ML100 Series Server User Guide1Abstract1Notice2Contents3Operations7Power up the server7Power down the server7Remove the access panel7Remove the tower bezel (ML110 G6 servers)8Remove the tower bezel (ML150 G6 servers)8Setup9Optional installation services9Rack planning resources9Optimum environment9Space and airflow requirements9Temperature requirements10Power requirements11Electrical grounding requirements11Rack warnings12Installing hardware options12Powering up and configuring the server12Installing the operating system12Registering the server12Hardware options installation13Introduction13Processor option13SAS and SATA_hard drive options17Hard drive LED cable (ML150 G6 servers and ML110 G6 Servers)17Removable media device option (ML110 G6 servers)18Removable media device option (ML150 G6 servers)19Memory options (ML110 G6 servers)21Memory subsystem architecture (ML110 G6 Servers)21Single- and dual-rank DIMMs (ML110 G6 servers)21DIMM identification21UDIMM maximum memory configurations (ML110 G6 servers)22General DIMM slot population guidelines (ML110 G6 servers)22Memory options (ML150 G6 servers)23Memory subsystem architecture (ML150 G6 Servers)23Single-, dual-, and quad-rank DIMMs23DIMM identification24Memory configurations24RDIMM maximum memory configurations25UDIMM maximum memory configurations25Advanced ECC memory configuration25General DIMM slot population guidelines25Advanced ECC population guidelines26Single-processor Advanced ECC population order26Multi-processor Advanced ECC population order26Expansion board options26Installing a storage controller29Installing DIMMs29Battery-backed write cache battery pack option30Installing the FBWC module and capacitor pack33HP Trusted Platform Module option34Installing the Trusted Platform Module board35Retaining the recovery key/password37Enabling the Trusted Platform Module37Software and configuration utilities38ROM-Based Setup Utility38Using RBSU38Auto-configuration process38Boot options39BIOS Serial Console39Array Configuration Utility39Option ROM Configuration for Arrays40HP Insight Diagnostics40Management tools41ROMPaq utility41Lights-Out 100i technology41HP Integrated Lights-Out Virtual Floppy and CD-ROM drives41USB support41Remote support and analysis tools42HP Insight Remote Support software42Keeping the system current42Drivers42Operating System Version Support43Subscriber's choice43Embedded SATA RAID feature43Configuring the SATA RAID feature43Enabling the SATA RAID feature in RBSU43Creating a RAID volume44Installing the embedded SATA RAID driver44Required hardware44Diskette and CD-ROM drive options44HP Integrated Lights-Out Virtual Floppy and CD-ROM drives44USB diskette and CD-ROM drives45Creating a diskette image45Installing the Embedded SATA RAID driver with a USB diskette drive45Installing the Embedded SATA RAID driver using Virtual Floppy45Installing an operating system46Installing a supported Microsoft® Windows® OS46Installing a supported Linux OS46Troubleshooting47Pre-diagnostic steps47Important safety information47Symbols on equipment47Warnings and cautions48Symptom information49Preparing the server for diagnosis49Common problem resolution50Loose connections50Service notifications50Firmware updates50DIMM handling guidelines51SAS and SATA hard drive guidelines51SAS and SATA hard drive LED combinations51Troubleshooting flowcharts52Start diagnosis flowchart53General diagnosis flowchart53Power-on problems flowchart55POST problems flowchart57OS boot problems flowchart59Server fault indications flowchart60Hardware problems61Power problems62Power source problems62Power supply problems62UPS problems63UPS is not working properly63Low battery warning is displayed63One or more LEDs on the UPS is red63General hardware problems63Problems with new hardware63Unknown problem64Third-party device problems65Testing the device65Internal system problems66CD-ROM and DVD drive problems66System does not boot from the drive66Data read from the drive is inconsistent, or drive cannot read data66Drive is not detected66DAT drive problems66Sense error codes are displayed66DAT drive error or failure occurs66DAT drive is providing poor performance67Latest firmware indicates a defective tape, or head clogs occur regularly67Other errors are occurring67Diskette drive problems67Diskette drive light stays on67A problem has occurred with a diskette transaction67Diskette drive cannot read a diskette67Drive is not found67Non-system disk message is displayed67Diskette drive cannot write to a diskette68Fan problems68General fan problems are occurring68Hard drive problems68System completes POST but hard drive fails68No hard drives are recognized69Hard drive is not recognized by the server69A new drive is not recognized69Data is inaccessible69Server response time is slower than usual70Memory problems70General memory problems are occurring70Server is out of memory70Memory count error exists70Server fails to recognize existing memory71Server fails to recognize new memory71PPM problems71Processor problems71System open circuits and short circuits72External device problems72Video problems72Screen is blank for more than 60 seconds after you power up the server72Monitor does not function properly with energy saver features73Video colors are wrong73Slow-moving horizontal lines are displayed73Audio problems73Printer problems74Printer does not print74Printer output is garbled74Mouse and keyboard problems74Modem problems74No dial tone exists74No response occurs when you type AT commands75AT commands are not visible75Data is displayed as garbled characters after the connection is established75Modem does not answer an incoming call75Modem does not connect to another modem75Modem disconnects while online75AT command initialization string is not working76Connection errors are occurring76You are unable to connect to an online subscription service76You are unable to connect at 56 Kbps76Network controller problems76Network controller is installed but not working76Network controller has stopped working77Network controller stopped working when an expansion board was added77Problems are occurring with the network interconnect blades78Software problems78Operating system problems78Operating system locks up78General protection fault occurs78Errors are displayed in the error log78Problems occur after the installation of a service pack78Operating system updates79Restoring to a backed-up version79When to reconfigure or reload software79Linux operating systems80Application software problems80Software locks up80Errors occur after a software setting is changed80Errors occur after the system software is changed80Errors occur after an application is installed80Firmware maintenance80Types of ROM81System ROM81Automatic backup81Option ROMs81ROMPaq utility diskette or USB drive key81Current firmware versions82Updating firmware82Drivers82Contacting HP83Contacting HP technical support or an authorized reseller83Server information you need83Operating system information you need84Microsoft® operating systems84Linux operating systems85Battery86Regulatory compliance notices88Regulatory compliance identification numbers88Federal Communications Commission notice88FCC rating label88FCC Notice, Class A Equipment88FCC Notice, Class B Equipment88Declaration of conformity for products marked with the FCC logo, United States only89Modifications89Cables89Canadian notice (Avis Canadien)89European Union regulatory notice90Disposal of waste equipment by users in private households in the European Union90Japanese notice91BSMI notice91Korean notice91Chinese notice92Laser compliance92Battery replacement notice92Taiwan battery recycling notice93Power cord statement for Japan93Acoustics statement for Germany (Geräuschemission)93Electrostatic discharge94Preventing electrostatic discharge94Grounding methods to prevent electrostatic discharge94Technical support95HP contact information95Before you contact HP95Customer Self Repair95Acronyms and abbreviations103Documentation feedback105Index106Size: 2.15 MBPages: 109Language: EnglishOpen manual
