User ManualTable of ContentsFront Cover1Quick Reference Guide to Frequently Used Features3Pocket Guide to Voice Mail Features7Table of Contents9Finding Your Way11Welcome12About This Guide12About Your Phone13Feature Button Functions14LCD Menu Buttons15Message Indicator Lamp16DSS/BLF and Mini-DSS16IP Phone Exceptions17About Voice Mail17What You See and Hear18Software Compatibility19Getting Started21Introduction22Adjusting Your Phone’s Viewing Angle22Adjusting Your Phone’s LCD Contrast23Setting Up Voice Mail24Initializing Your Mailbox24Recording Your Personal Greetings25Recording Your Voice Mail Directory Name26Making and Receiving Calls27Intercom Calls27Outside Calls31Emergency Calls32Call Waiting32Placing Calls On Hold33Placing Conference Calls34Transferring Calls35To Another Extension35To Voice Mail35To an Outside Number35Using Reverse Transfer36Forwarding Calls37Manual Call Forwarding37Automatic System Forwarding38Redirect Calls38Redialing a Number39Displaying Information on Your Phone40Date, Time, Name, and Extension Number40Outside Party’s Name/Number40Using a Headset41Using the Speaker and Microphone42Mute Button42Group Listen Using the Speaker42Enhanced Speakerphone Mode43Using the Message Button44Leaving Messages44Retrieving Messages45Accessing Your Mailbox46Using Voice Mail Messages47Listening to Messages47Undeleting Messages49Sending Messages50Canceling Unheard Messages51Using Do-Not-Disturb Mode52Using Reminder Messages54Moving On57Introduction58Setting Preferences58Phone Configuration58Voice Mail Options61Speed Dialing66Station Speed Dial66System Speed Dial69Using Record-A-Call70Paging71Enabling Paging71Making Pages71Performing a “Hookflash” During a Call72Programming Your Feature Buttons72Programming Direct Station Selection Buttons73Programming Secondary Extension Buttons74Using Account Codes75Screening Calls76Using the Directories76Phone Directory76Voice Mail Directory78Programming Remote Feature Access79Remote Access Password79Remote Feature Access80Requesting Agent Help81Working in Hunt Groups82Hunt Group Calls Enabled/Disabled82ACD Hunt Groups82Learning More85Introduction86What the Administrators Can Do for You86Frequently Asked Questions (FAQs)87Default Feature Codes89Index93A-D93E-L94M-R95S-Z96Voice Mail Flowchart97Back Cover98Size: 1.47 MBPages: 98Language: EnglishOpen manual
User ManualTable of ContentsFront Cover1Model 8000 Series Quick Reference Guide3Pocket Guide to Phone System and Voice Mail Features7Table of Contents9Finding Your Way11Welcome12About This Guide12About Your Phone13Feature Key Functions14LCD Menu Keys15Message Indicator Lamp16DSS/BLF and Mini-DSS16IP Phone Exceptions17About Voice Mail17What You See and Hear18Software Compatibility19Getting Started21Introduction22Adjusting Your Phone’s Viewing Angle22Adjusting Your Phone’s LCD Contrast22Setting up voice mail23Initializing Your Mailbox23Making and Receiving Calls26Intercom Calls26Outside Calls29Emergency Calls30Call Waiting30Placing Calls On Hold31Placing Conference Calls32Transferring Calls33To Another Extension33To Voice Mail33To an Outside Number34To Pick Up (Reverse Transfer) a Call34Forwarding Calls35Manual Call Forwarding35Automatic System Forwarding36Redirect Calls36Redialing a Number37Displaying Information on Your Phone38Date, Time, Name, and Extension Number38Outside Party’s Name/Number38Using a Headset39Using the Speaker and Microphone40Mute Key40Group Listen Using the Speaker40Enhanced Speakerphone Mode41Using the Message Key42Leaving Messages42Retrieving Messages42Accessing Your Mailbox43Using Voice Mail Messages44Listening to Messages44Undeleting Messages46Sending Messages47Canceling Unheard Messages48Using Do-Not-Disturb Mode49Using Reminder Messages51Moving On53Introduction54Setting Preferences54Phone Configuration54Voice Mail Options57Speed Dialing62Station Speed Dial62System Speed Dial63Using Record-A-Call64Paging65Making Pages65Enabling Paging65Performing a “Hookflash” During a Call65Programming Your Feature Keys66Programming Direct Station Selection Keys67Programming Secondary Extension Keys68Using Account Codes69Screening Calls70Using the Directories70Phone Directory70Voice Mail Directory72Programming Remote Feature Access73Remote Access Password73Remote Feature Access74Requesting Agent Help75Working in Hunt Groups76Hunt Group Calls Enabled/Disabled76ACD Hunt Groups76Learning More79Introduction80What the Administrators Can Do for You80Frequently Asked Questions (FAQs)81Default Feature Codes83Index87A-D87E-L88M-R89S-Z90Voice Mail Flow Chart91Back Cover92Size: 1.28 MBPages: 92Language: EnglishOpen manual