User ManualTable of ContentsContents4Introduction to MarkVision Professional7Introduction7Terms used in this document8What’s new in MarkVision Professional 11.08MarkVision components9The MarkVision Client9MarkVision Messenger10MarkVision Server10System requirements11Minimum RAM and processor configurations for multiple devices11MarkVision Professional for UNIX systems12Java Virtual Machine recommendations12Supported devices13Using MarkVision Professional17Installing MarkVision Professional17Before you install17Where to install MarkVision components17Installable components17Installation notes18Installing MarkVision Professional for Windows and Mac OS X systems18Installing MarkVision Professional for UNIX systems19Installing MarkVision Professional for a Novell NetWare server27Uninstalling MarkVision Professional for a Novell NetWare Server28Upgrading from previous versions of MarkVision28Getting started29Invoking the MarkVision Client29Starting MarkVision Professional30Managing your devices with MarkVision Professional31Basics32Home screen32Layout32Multi-select capability33Enhanced accessibility33MarkVision tasks33All Tasks list34Configuring MarkVision Professional40Adding and removing devices40Creating discovery profiles40Discovering devices41Including and excluding devices42Advanced features42Import / Export buttons43Load / Save buttons43Scheduling43Naming devices43Adding devices43Device discovery results44Removing devices from the server44Creating folders44Using filters46When multiple conditions are selected47Device Type47Example 1: Basic filter47Example 2: Advanced filter47Creating user accounts and user groups48Create an administrator account48Create a new user account49Create an account group49Create a user group50Edit or remove an existing user account or group50Assigning user privileges51Administrator privileges51Designated user privileges51MarkVision Professional Security52Adapter password conformance52Enter Device Password task52Device Password task52Manage Global Password List task53Confidential print job settings54Using Confidential Print Job Lockout55Using Confidential Print Job Expiration55Secure communication56Setting server communication security57Setting communication security for devices59Secure viewing of encrypted hard disk drives60User authentication60LDAP Server authentication61Active session expiration62Account password expiration63Managing devices64Finding the devices you want64Creating custom views65To create a custom view65To edit a custom view65Creating custom tables65Creating a custom table66Viewing a custom table66Using device policies67Reasons to create a device policy67Tasks associated with device policies67Create a device policy67Apply the device policy67Check device policy conformance68Scheduling device policies68Scheduling tasks68Tasks you can schedule using MarkVision68To schedule a task69Managing plug-ins69Generic file download70Using the Generic File Download task71Resource Management71Using the Resource Management task71Bookmark Management73Using the Bookmark Management task74Wireless print server support77Creating a WLAN device policy77Using the WLAN task77Using the Install CA Certificate task78Destination management78Using destination management tasks79Destinations in device policies80Changing printer settings80Checking printer status80Organizing devices81Viewing a print server embedded Web page82Viewing all printers82Creating maps83Creating a map83Using a map83Monitoring printer supplies84Moving the MarkVision Server84Importing and exporting MVP Server settings86Flashing print servers87To flash Lexmark print servers87Formatting storage devices87Print Permissions Technology87Using the Print Permissions Technology tasks89Queue management89Configuring the MarkVision Server89To create print queues90To remove print queues91For Windows XP administrator accounts without passwords91MarkVision Messenger93Installing MarkVision Messenger93How does MarkVision Messenger work?93Event Types94What are Actions?96Simple Filters96Custom filters96Trigger on Either Active or Clear filters98Trigger on Active filters98How do I use MarkVision Messenger?99Step 1: Preview the steps99Step 2: Name your Action99Step 3: Set user access100Step 4: Select the Event Type100Step 5: Select specific events or folder101Step 6: Select devices101Step 7: Select a command102Step 8: Compose the command103Step 9: Select a filter104Step 10: Customize a filter104Step 11: Verify Action information105Modifying an Action105Enabling an Action106Disabling an Action106Deleting an Action106Viewing Action information106Setting or changing user data107Generating reports107Keeping a log of paper jams108Delaying Event notifications108Monitoring specific device paper trays109Sending an e-mail110Ordering supplies110Setting up a SMTP mail server111Setting up the Tivoli event adapter112Troubleshooting113Problems with user accounts and account groups113Error reading account113Error reading password114Forgotten password114Problems with network devices115MarkVision is unable to find a network device115“Device not responding” message appears116Printer information appears incorrect117No printer icon(s) appear117Problems with MarkVision Messenger117Cannot access MarkVision Messenger117No e-mail notification118MarkVision Messenger does not work properly while Apache is installed118Problems with actions119Cannot create a new action119Cannot enable an action119Cannot disable an action119Cannot modify an action119Cannot delete an action120Action did not work120Action has unexpected results120Action list is empty121No private actions listed121Miscellaneous problems122The client and server cannot communicate122No folder(s)122Out of available memory122Cannot enter characters in printers in a different language123Some settings that have been configured in MarkVision Professional revert to their previous state...123Frequently Asked Questions124How do I get to the server after installing?124How do I discover printers?125Is IPX supported?126Is there any way to speed up device discoveries?126What are the differences between the Application and the Web Client?127What do the lines through some devices mean?127Why are some devices displayed in red text?127How do I create a filter and apply it to a folder?128What is MarkVision Messenger?129How do you create actions?130Where is the README file?131How do I change the MarkVision Web Server port?132Where can I find additional Tivoli support for MarkVision?132Are sensitive files displayed when viewing encrypted hard disk drives?133Size: 881 KBPages: 133Language: EnglishOpen manual