User ManualTable of ContentsContents2Safety information6About your printer7Thank you for choosing this printer!7Minimizing your printer's environmental impact7Finding information about the printer8Understanding the parts of the printer10Ordering and replacing supplies13Ordering ink cartridges13Using genuine Lexmark ink cartridges14Replacing ink cartridges14Ordering paper and other supplies15Recycling Lexmark products16Using the printer control panel buttons and menus17Using the printer control panel17Understanding the home screen18Navigating menus using the touch screen19Changing the Sleep timeout20Saving paper and energy21Restoring factory default settings21Using the printer software22Minimum system requirements22Using the Windows printer software22Using the Macintosh printer software24Finding and installing optional software25Updating the printer software26Downloading PCL and PS drivers (Windows only)26Reinstalling the printer software26Uninstalling the printer software26Installing the printer software27Loading paper and original documents28Loading the paper tray28Loading envelopes or photo paper30Loading various paper types33Saving paper settings36Loading original documents on the scanner glass36Loading original documents into the ADF37Linking trays37Printing38Tips for printing38Printing basic documents38Printing a document38Collating printed copies39Changing the print order of pages39Printing multiple pages on one sheet40Printing documents from a memory card or flash drive41Printing specialty documents41Printing envelopes41Printing on labels42Printing on custom-size paper43Working with photos44Using a memory card or flash drive with the printer44Supported memory cards and file types45Printing photos using the printer control panel45Printing photos from a PictBridge-enabled digital camera46Printing on both sides of the paper (duplexing)47Printing on both sides of the paper (duplexing) automatically47Setting the duplex printing dry time48Managing print jobs49Finding the print queue for your printer49Setting your printer as the default printer50Changing the default printing mode51Pausing print jobs51Resuming print jobs52Canceling print jobs52Printing from a mobile device53What is LexPrint?53Supported printers53Copying54Tips for copying54Making copies54Copying an ID card55Enlarging or reducing images55Adjusting copy quality55Making a copy lighter or darker55Collating copies using the printer control panel56Placing separator sheets between copies56Copying multiple pages on one sheet56Placing an overlay message on each page57Removing the background of a copy57Making a duplex copy57Making a two-sided (duplex) copy automatically57Making a duplex copy manually58Canceling copy jobs58Scanning59Tips for scanning59Scanning to a local computer59Scanning to a network computer60Scanning to a flash drive or memory card60Scanning photos for editing61Scanning documents for editing62Scanning directly to e-mail using the printer software63Scanning to a PDF63Scanning FAQ64How can I improve the quality of a scan?64How do I scan in black and white?64Why am I being asked for a PIN?65Canceling scan jobs65E-mailing66Setting up the printer to e-mail66Setting up the e-mail function66Changing the e-mail settings after setup66Creating an e-mail contact list67Creating an e-mail contact list using the printer control panel67Creating an e-mail contact list using the computer68Sending e-mail69Tips for e-mailing69Scanning a document or photo to e-mail70Canceling an e-mail70Faxing71Setting up the printer to fax71Scenario 1: Standard telephone line71Scenario 2: Digital Subscriber Line (DSL)74Scenario 3: VoIP telephone service75Scenario 4: Digital telephone service through a cable provider76Scenario 5: Country- or region-specific setup77Entering your user information81Configuring the fax settings82Configuring fax settings using the printer control panel82Configuring fax settings using the fax software83Creating a contact list84Creating a contact list using the printer control panel84Creating a contact list using the fax software84Sending faxes85Tips for sending faxes86Sending faxes using the printer control panel86Sending faxes using the computer86Receiving faxes87Tips for receiving faxes87Receiving faxes automatically87Receiving faxes manually88Faxing FAQ88If I skipped the fax setup initially, do I need to run the installer again to set up the fax?88What is a splitter and what type of splitter should I use?89What is my fax number?89What is my dialing prefix?89When do I need to set Auto Answer to On?89How many rings should I set?90How do I set the distinctive ring for the printer?90How can I check the dial tone?90How do I adjust the speaker volume on the printer?91How can I make sure that fax calls go to the printer and voice calls go to the answering machine?91What settings work best with voice mail service?91How do I change the resolution of the documents that I fax?91How do I send a fax at a scheduled time?92How do I send a fax using a phone calling card?92How do I know that the fax was sent successfully?92How do I view the fax history of the printer?93How do I print a fax on both sides of the paper?93How do I forward a fax?93How do I block faxes?93Can I retrieve failed faxes?94Networking95Installing the printer on a wireless network95Wireless network compatibility95Supported network security options95Printing a network setup page96Information you will need during wireless setup96Information you will need during advanced wireless setup97Installing the printer on a wireless network98Installing the printer on other computers99Determining the printer status using the network indicators100Special wireless installation instructions101Assigning a static IP address102Changing wireless settings after installation102Advanced wireless setup103Adding a printer to an existing ad hoc wireless network103Configuring Wi-Fi Protected Setup manually104Use the Push Button Configuration (PBC) method104Use the Personal Identification Number (PIN) method104Configuring security104Configuring 802.1X Authentication105Installing the printer on an Ethernet network105Information you will need to set up the printer on an Ethernet network105Installing the printer on an Ethernet network106Performing network management tasks106Switching between USB, Ethernet, and wireless connections (Windows only)106Switching between USB, Ethernet, and wireless connections (Macintosh only)108Sharing a printer in a Windows environment110Sharing a printer in a Macintosh environment111Networking FAQ112What is Wi-Fi Protected Setup?112Where do I find my WEP key or WPA/WPA2 preshared key/passphrase?112What is an SSID?113Where do I find my SSID?113What is a network?113How do I find out what type of security my network is using?113How are home networks configured?114What is a USB cable?116Why do I need a USB cable?116How do I attach the USB cable?116How are infrastructure and ad hoc networks different?117Finding the signal strength118How can I improve wireless signal strength?119Check the wireless signal quality119Move the printer closer to the access point119Remove obstacles between the access point and the printer119Remove sources of interference119Arrange the network to reduce signal absorption120How can I make sure my computer and printer are connected to the same wireless network?120Can I use my printer on a USB and a network connection at the same time?121What is a MAC address?122How do I find the MAC address?122What is an IP address?123What is TCP/IP?123How do I locate IP addresses?123How are IP addresses assigned?124What is a key index?124What is the difference between Guided and Advanced setup?124Using SmartSolutions125What are SmartSolutions?125Creating and customizing printer solutions125Maintaining the printer127Maintaining ink cartridges127Checking ink levels127Aligning the printhead127Cleaning the printhead nozzles128Cleaning the exterior of the printer128Cleaning the scanner glass129Cleaning the touch screen129Moving the printer to another location130Troubleshooting131Before you troubleshoot131If Troubleshooting does not solve your problem131Setup troubleshooting131Incorrect language appears on the display132Change the language using the printer menus132Software did not install132Make sure that your computer meets the minimum system requirements132Temporarily disable security programs in Windows before installing the software132Check the USB connection132Reconnect the printer power supply132Print job does not print or is missing pages133Make sure the ink cartridges are inserted correctly133Select your printer from the Print dialog before sending the print job133Make sure the print job is not paused133Make sure your printer is set as the default printer133Reconnect the printer power supply133Remove and reconnect the USB cable connected to your printer133Check the USB connection133Remove and reinstall the printer software134Printer is printing blank pages134Replace the ink cartridges134Clean the printhead nozzles134Align the printhead134Printer is busy or does not respond134Make sure the printer is not in Sleep mode134Reconnect the printer power supply135Cannot delete documents from the print queue135Restart the computer and try again135Remove and reconnect the USB cable connected to your printer135Cannot print through USB135Check the USB connection135Make sure the USB port is enabled in Windows135Remove and reinstall the printer software136Understanding printer messages136Alignment Problem136Cannot Collate Job136Change [Paper Source] to [Size] Paper136Change [Paper Source] to [Size] [Type] Paper137Close Printer137Communication Error137Default E-mail Message137Duplex Unit Missing138E-mail Server Not Specified138E-mail Transmission Error138Ink Cartridge Error138Ink Cartridge Missing139Ink Cartridge Unsupported139Ink Low139Load [Paper Source] with [Size] Paper139Load [Paper Source] with [Size] [Type] Paper140Memory Device Error140Network [x] Software Error140No E-mail Address140Out of Paper in Tray [x]140Paper Tray [x] Detected140Paper Tray [x] Removed141Printer Memory Full141Printhead Cannot Move141Printhead Error141Printhead Missing142Printhead Unsupported143Printhead Warning144Proxy Error144Replace Ink Cartridge145Scanner ADF Cover Open145Scanner Disabled145Security Certificate Error145Short Paper145SmartSolutions Update Failed145Standard Network Software Error146Unable to Retrieve the Solution146Unrecoverable Scan Error146USB Device Not Supported146USB Hub Not Supported146Clearing paper jams146Paper jam in the printer146Paper jam in the exit tray149Paper jam in the duplex unit149Paper jam in the ADF (select models only)150Paper or specialty media misfeeds152Check paper condition152Check paper loading152Remove each page as it is printed152Adjust the paper guides to fit the loaded paper152Print troubleshooting153Poor quality at the edges of the page153Check minimum print settings153Select the Borderless print feature153Streaks or lines on printed image154Check the ink levels154Select a higher print quality from the printer software154Make sure the ink cartridges are properly installed154Align the printhead154Clean or Deep Clean the printhead nozzles154Print speed is slow154Select a lower print quality from the printer software154Manually select a paper type that matches the type of paper you are using154Remove and reinstall the printer software154Maximize computer processing speed154Add memory to the computer154Computer slows down when printing155Check the USB connection between the printer and computer155Refresh your network connections155Close all applications not in use155Check your computer performance155Copy and scan troubleshooting155Copier or scanner does not respond155Set your printer as the default printer155Remove and reinstall the printer software155Scanner unit does not close156Poor copy or scanned image quality156Clean the scanner glass156Adjust the scan quality156Review the tips for copying, scanning, and improving print quality156Use a clearer version of the original document or image156Make sure the document or photo is loaded facedown on the scanner glass and in the correct corner156Partial copies or scans of documents or photos156Make sure the document or photo is loaded facedown on the scanner glass and in the placement corner156Select a paper size that matches the loaded paper156Make sure the Original Size setting matches the size of the document you are scanning156Scan was not successful156Check the USB connection156Restart the computer157Scanning takes too long or freezes the computer157Close other software programs that are not being used157Restart the computer157Cannot scan to a computer over a network157Make sure the printer and the destination computer are connected to the same network157Make sure the printer software is installed on the destination computer157E-mail troubleshooting157Cannot send e-mail157Check your e-mail configuration settings157Check your network connection157Check your proxy configuration157Make sure to enter a valid recipient e-mail address158Make sure the recipient mailbox is not full158Cannot attach files158Select a supported file type (JPEG or PDF)158Make sure the file size is not too large158Fax troubleshooting158Fax troubleshooting checklist158Cannot send faxes159Make sure to enter your user information in the printer159Reduce the transmission speed of the fax modem159Enable error correction159Enable automatic fax conversion159Make sure that the Dial Prefix setting is correct160Cannot receive faxes160Make sure that you have configured the correct settings for your setup160Make sure that the printer is connected to an analog port160Make sure to free up printer memory160Make sure that Fax Forwarding is disabled160Increase the ringer volume160Make sure that you have the correct manual answer code161Cannot run the fax software161Make sure a fax driver is installed161Make sure the printer is connected to a telephone line161Fax error messages on the printer control panel161Memory card troubleshooting163Memory card troubleshooting checklist163Nothing happens when a memory card is inserted163Reinsert the memory card163Network troubleshooting163Network troubleshooting checklist164The Continue button is unavailable165Check if the USB cable is securely plugged into the USB ports on both the computer and the printer165Make sure the printer is plugged in and turned on165Make sure the USB port on the computer is working165Make sure the USB cable is working165Make sure you are using the correct CD for your printer model165Reconnect the printer power supply165Run the installer again166Make sure your computer is able to acknowledge USB activity on the USB port166Computer firewall is blocking communication with the printer166Communication with printer lost when connected to Virtual Private Network (VPN)166Wireless troubleshooting167Resetting the wireless settings to factory defaults167Cannot print over wireless network167Wireless print server not installed170“Communication not available” message displays when printing wirelessly170Resolving intermittent wireless communications issues172Notices175Product information175Edition notice175UNITED STATES GOVERNMENT RIGHTS176Trademarks176Federal Communications Commission (FCC) compliance information statement176Modular component notice177Licensing notices177Noise emission levels177Waste from Electrical and Electronic Equipment (WEEE) directive178Product disposal178Battery notice178Static sensitivity notice178ENERGY STAR179Temperature information179Power consumption179Product power consumption179Sleep Mode179Off mode180Total energy usage180European Community (EC) directives conformity180Notice to users of the US telephone network: FCC requirements180Notice to users of the Canadian telephone network181Notice to users of the New Zealand telephone network182South Africa telecommunications notice183Notice to Users in the European Union183Regulatory notices for wireless products184Exposure to radio frequency radiation184Industry Canada (Canada)184Notice to users in the European Union185Statement of Limited Warranty187LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT189MICROSOFT CORPORATION NOTICES191ADOBE SYSTEMS INCORPORATED NOTICE192Index193Size: 7.02 MBPages: 200Language: EnglishOpen manual
