Lexmark MX511dhe User Manuals

Table of Contents

• Contents

  2
• Safety information

  7
• Learning about the printer

  9
  • Finding information about the printer

    9
  • Selecting a location for the printer

    10
  • Printer configurations

    11
  • Understanding the basic functions of the scanner

    12
  • Using the ADF and scanner glass

    13
• Understanding the printer control panel

  14
  • Using the printer control panel

    14
  • Understanding the colors of the Sleep button and indicator lights

    14
  • Understanding the home screen

    15
  • Using the touch-screen buttons

    16
• Setting up and using the home screen applications

  18
  • Finding the IP address of the computer

    18
  • Finding the IP address of the printer

    19
  • Accessing the Embedded Web Server

    19
  • Customizing the home screen

    19
  • Understanding the different applications

    20
  • Activating the home screen applications

    20
    • Finding information about the home screen applications

      20
    • Setting up Forms and Favorites

      20
    • Setting up Card Copy

      21
    • Using MyShortcut

      22
    • Setting up Multi Send

      22
    • Setting up Scan to Network

      23
    • Setting up Remote Operator Panel

      24
  • Exporting and importing a configuration

    24
• Additional printer setup

  26
  • Installing internal options

    26
    • Available internal options

      26
    • Accessing the controller board

      27
    • Installing a memory card

      28
    • Installing an optional card

      30
    • Installing an Internal Solutions Port

      32
    • Installing a printer hard disk

      38
    • Removing a printer hard disk

      41
  • Installing hardware options

    42
    • Order of installation

      42
    • Installing optional trays

      42
  • Attaching cables

    45
  • Setting up the printer software

    46
    • Installing the printer software

      46
    • Updating available options in the printer driver

      46
  • Networking

    48
    • Preparing to set up the printer on an Ethernet network

      48
    • Installing the printer on an Ethernet network

      48
    • Preparing to set up the printer on a wireless network

      50
    • Connecting the printer using the Wireless Setup Wizard

      51
    • Connecting the printer to a wireless network using Wi-Fi Protected Setup

      51
    • Connecting the printer to a wireless network using the Embedded Web Server

      52
    • Changing port settings after installing a new network Internal Solutions Port

      53
    • Setting up serial printing

      54
  • Verifying printer setup

    56
    • Printing a menu settings page

      56
    • Printing a network setup page

      56
• Loading paper and specialty media

  57
  • Setting the paper size and type

    57
  • Configuring Universal paper settings

    57
  • Loading trays

    57
  • Loading the multipurpose feeder

    62
  • Linking and unlinking trays

    66
    • Linking and unlinking trays

      66
    • Creating a custom name for a paper type

      67
    • Assigning a custom paper type

      67
    • Configuring a custom name

      68
• Paper and specialty media guide

  69
  • Using specialty media

    69
    • Tips on using letterhead

      69
    • Tips on using transparencies

      69
    • Tips on using envelopes

      69
    • Tips on using labels

      70
    • Tips on using card stock

      70
  • Paper guidelines

    71
    • Paper characteristics

      71
    • Selecting paper

      72
    • Selecting preprinted forms and letterhead

      72
    • Using recycled paper and other office papers

      72
    • Storing paper

      74
  • Supported paper sizes, types, and weights

    74
    • Supported paper sizes

      74
    • Supported paper types and weights

      76
• Printing

  77
  • Printing forms and a document

    77
    • Printing forms

      77
    • Printing a document

      77
    • Adjusting toner darkness

      78
  • Printing from a flash drive

    78
    • Printing from a flash drive

      78
    • Supported flash drives and file types

      79
  • Printing confidential and other held jobs

    80
    • Storing print jobs in the printer

      80
    • Printing confidential and other held jobs

      81
    • Modifying confidential print settings

      81
  • Printing information pages

    82
    • Printing a font sample list

      82
    • Printing a directory list

      82
  • Canceling a print job

    82
    • Canceling a print job from the printer control panel

      82
    • Canceling a print job from the computer

      82
• Copying

  84
  • Making copies

    84
    • Making a quick copy

      84
    • Copying using the ADF

      84
    • Copying using the scanner glass

      85
  • Copying photos

    85
  • Copying on specialty media

    85
    • Copying on transparencies

      85
    • Copying on letterhead

      86
  • Customizing copy settings

    86
    • Copying to a different size

      86
    • Making copies using paper from a selected tray

      86
    • Copying different paper sizes

      87
    • Copying on both sides of the paper (duplexing)

      88
    • Reducing or enlarging copies

      88
    • Adjusting copy quality

      88
    • Collating copies

      89
    • Placing separator sheets between copies

      90
    • Copying multiple pages onto a single sheet

      90
  • Placing information on copies

    91
    • Placing a header or footer on pages

      91
    • Placing an overlay message on each page

      91
  • Canceling a copy job

    92
    • Canceling a copy job while the original document is in the ADF

      92
    • Canceling a copy job while copying pages using the scanner glass

      92
    • Canceling a copy job while pages are being printed

      92
  • Understanding the copy options

    92
    • Copy from

      92
    • Copy to

      92
    • Scale

      93
    • Darkness

      93
    • Sides (Duplex)

      93
    • Collate

      93
    • Copies

      93
    • Content

      93
    • Advanced Duplex

      94
    • Save As Shortcut

      94
    • Margin Shift

      94
    • Edge Erase

      94
    • Overlay

      94
    • Cover Page Setup

      94
    • Separator Sheets

      94
    • Header/Footer

      94
    • Paper Saver

      95
    • Advanced Imaging

      95
    • Create Booklet

      95
    • Custom Job

      95
    • Fix Scan Skew

      95
• E-mailing

  96
  • Setting up the printer to e-mail

    96
    • Setting up the e-mail function

      96
  • Creating an e-mail shortcut

    96
    • Creating an e-mail shortcut using the Embedded Web Server

      96
    • Creating an e-mail shortcut using the printer control panel

      97
  • E-mailing a document

    97
    • Sending an e-mail using the printer control panel

      97
    • Sending an e-mail using a shortcut number

      98
    • Sending an e-mail using the address book

      98
  • Customizing e-mail settings

    99
    • Adding e-mail subject and message information

      99
    • Changing the output file type

      99
  • Canceling an e-mail

    100
  • Understanding the e-mail options

    100
    • Recipient(s)

      100
    • Subject

      100
    • Message

      100
    • File Name

      100
    • Save As Shortcut

      100
    • Original Size

      100
    • Darkness

      101
    • Resolution

      101
    • Send As

      101
    • Content

      101
    • Page Setup

      102
    • Custom Job

      102
    • Scan Preview

      102
    • Transmission Log

      102
    • Edge Erase

      102
    • Advanced Imaging

      102
    • Fix Scan Skew

      102
• Faxing

  103
  • Setting up the printer to fax

    103
    • Initial fax setup

      104
    • Choosing a fax connection

      105
      • Scenario 1: Standard telephone line

        105
      • Scenario 2: Digital Subscriber Line (DSL)

        109
      • Scenario 3: VoIP telephone service

        110
      • Scenario 4: Digital telephone service through a cable provider

        111
      • Scenario 5: Countries or regions with different telephone wall jacks and plugs

        112
    • Connecting to a distinctive ring service

      116
    • Setting the outgoing fax name and number

      116
    • Setting the date and time

      117
    • Configuring the printer to observe daylight saving time

      117
  • Sending a fax

    117
    • Sending a fax using the printer control panel

      117
    • Sending a fax using the computer

      118
    • Sending a fax using a shortcut number

      119
    • Sending a fax using the address book

      119
    • Sending a fax at a scheduled time

      119
  • Creating shortcuts

    120
    • Creating a fax destination shortcut using the Embedded Web Server

      120
    • Creating a fax destination shortcut using the printer control panel

      120
  • Customizing fax settings

    121
    • Changing the fax resolution

      121
    • Making a fax lighter or darker

      121
    • Viewing a fax log

      121
    • Blocking junk faxes

      122
  • Canceling an outgoing fax

    122
    • Canceling a fax while the original documents are still scanning

      122
    • Canceling a fax after the original documents have been scanned to memory

      122
  • Holding and forwarding faxes

    123
    • Holding faxes

      123
    • Forwarding a fax

      123
  • Understanding the fax options

    124
    • Content

      124
    • Resolution

      124
    • Darkness

      124
    • Page Setup

      124
    • Custom Job

      125
    • Scan Preview

      125
    • Delayed Send

      125
    • Advanced Imaging

      125
    • Edge Erase

      125
    • Transmission Log

      125
    • Fix Scan Skew

      125
• Scanning

  126
  • Using Scan to Network

    126
  • Scanning to an FTP address

    126
    • Creating shortcuts

      127
      • Creating an FTP shortcut using the Embedded Web Server

        127
      • Creating an FTP shortcut using the printer control panel

        127
    • Scanning to an FTP address

      128
      • Scanning to an FTP address using the printer control panel

        128
      • Scanning to an FTP address using a shortcut number

        128
  • Scanning to a computer or flash drive

    129
    • Scanning to a computer using the Embedded Web Server

      129
    • Setting up Scan to Computer

      130
    • Scanning to a flash drive

      131
  • Understanding the scan options

    131
    • FTP Address

      131
    • File Name

      131
    • Save As Shortcut

      132
    • Original Size

      132
    • Darkness

      132
    • Resolution

      132
    • Send As

      132
    • Content

      132
    • Page Setup

      133
    • Transmission Log

      133
    • Scan Preview

      133
    • Edge Erase

      133
    • Advanced Imaging

      133
    • Custom Job

      133
    • Fix Scan Skew

      133
• Understanding the printer menus

  134
  • Menus list

    134
  • Paper menu

    135
    • Default Source menu

      135
    • Paper Size/Type menu

      135
    • Configure MP menu

      138
    • Substitute Size menu

      138
    • Paper Texture menu

      138
    • Paper Weight menu

      140
    • Paper Loading menu

      141
    • Custom Types menu

      142
    • Custom Names menu

      142
    • Custom Scan Sizes menu

      143
    • Universal Setup menu

      143
  • Reports Menu

    144
    • Reports menu

      144
  • Network/Ports menu

    145
    • Active NIC menu

      145
    • Standard Network or Network [x] menu

      145
    • Reports menu

      147
    • Network Card menu

      147
    • TCP/IP menu

      147
    • IPv6 menu

      149
    • Wireless menu

      149
    • AppleTalk menu

      150
    • Standard USB menu

      151
    • SMTP Setup menu

      152
  • Security menu

    154
    • Miscellaneous Security Settings menu

      154
    • Confidential Print menu

      154
    • Disk Wiping menu

      155
    • Security Audit Log menu

      156
    • Set Date and Time menu

      156
  • Settings menu

    157
    • General Settings menu

      157
    • Copy Settings menu

      166
    • Fax Settings menu

      169
      • Fax Mode (Analog Fax Setup) menu

        169
    • E-mail Settings menu

      177
    • FTP Settings menu

      182
    • Flash Drive menu

      185
    • Print Settings

      190
      • Setup menu

        190
      • Finishing menu

        191
      • Quality menu

        193
      • Job Accounting menu

        194
      • Utilities menu

        195
      • XPS menu

        196
      • PDF menu

        196
      • PostScript menu

        197
      • PCL Emul menu

        197
      • HTML menu

        200
      • Image menu

        201
  • Help menu

    201
• Saving money and the environment

  203
  • Saving paper and toner

    203
    • Using recycled paper

      203
    • Conserving supplies

      203
  • Saving energy

    204
    • Using Eco-Mode

      204
    • Reducing printer noise

      204
    • Adjusting Sleep mode

      205
    • Using Hibernate Mode

      206
    • Adjusting the brightness of the display

      206
  • Recycling

    207
    • Recycling Lexmark products

      207
    • Recycling Lexmark packaging

      207
    • Returning Lexmark cartridges for reuse or recycling

      207
• Securing the printer

  209
  • Statement of Volatility

    209
  • Erasing volatile memory

    209
  • Erasing non-volatile memory

    210
  • Erasing printer hard disk memory

    210
  • Configuring printer hard disk encryption

    211
  • Finding printer security information

    212
• Maintaining the printer

  213
  • Cleaning the printer parts

    213
    • Cleaning the printer

      213
    • Cleaning the scanner glass

      214
  • Checking the status of parts and supplies

    215
    • Checking the status of parts and supplies on the printer control panel

      215
    • Checking the status of parts and supplies from the Embedded Web Server

      215
  • Estimated number of remaining pages

    215
  • Ordering supplies

    215
    • Using genuine Lexmark parts and supplies

      215
    • Ordering toner cartridges

      216
    • Ordering an imaging unit

      217
    • Ordering a maintenance kit

      217
    • Ordering an ADF separator roller

      217
  • Storing supplies

    217
  • Replacing supplies

    218
    • Replacing the toner cartridge

      218
    • Replacing the imaging unit

      220
  • Moving the printer

    222
    • Before moving the printer

      222
    • Moving the printer to another location

      223
    • Shipping the printer

      223
• Managing the printer

  224
  • Finding advanced networking and administrator information

    224
  • Checking the virtual display

    224
  • Setting up e-mail alerts

    224
  • Viewing reports

    224
  • Configuring supply notifications from the Embedded Web Server

    225
  • Restoring factory default settings

    226
• Clearing jams

  227
  • Avoiding jams

    227
  • Understanding jam messages and locations

    228
  • [x]-page jam, open front door. [20y.xx]

    230
  • [x]-page jam, open rear door. [20y.xx]

    233
  • [x]-page jam, clear standard bin. [20y.xx]

    234
  • [x]-page jam, remove tray 1 to clear duplex. [23y.xx]

    235
  • [x]-page jam, open tray [x]. [24y.xx]

    236
  • [x]-page jam, clear manual feeder. [25y.xx]

    237
  • [x]-page jam, open automatic feeder top cover. [28y.xx]

    238
• Troubleshooting

  240
  • Understanding printer messages

    240
    • Cartridge low [88.xy]

      240
    • Cartridge nearly low [88.xy]

      240
    • Cartridge very low, [x] estimated pages remain [88.xy]

      240
    • Change [paper source] to [custom string] load [paper orientation]

      240
    • Change [paper source] to [custom type name] load [orientation]

      240
    • Change [paper source] to [paper size] load [orientation]

      241
    • Change [paper source] to [paper type] [paper size] load [orientation]

      241
    • Close flatbed cover and load originals if restarting job [2yy.xx]

      241
    • Close front door

      241
    • Configuration change, some held jobs were not restored [57]

      241
    • Complex page, some data may not have printed [39]

      242
    • Defective flash detected [51]

      242
    • Disk must be formatted for use in this device

      242
    • Error reading USB drive. Remove USB.

      242
    • Error reading USB hub. Remove hub.

      242
    • Fax memory full

      242
    • Fax partition inoperative. Contact system administrator.

      243
    • Fax server 'To Format' not set up. Contact system administrator.

      243
    • Fax Station Name not set up. Contact system administrator.

      243
    • Fax Station Number not set up. Contact system administrator.

      243
    • Imaging unit low [84.xy]

      243
    • Imaging unit nearly low [84.xy]

      243
    • Imaging unit very low, [x] estimated pages remain [84.xy]

      244
    • Incorrect paper size, open [paper source] [34]

      244
    • Insufficient memory for Flash Memory Defragment operation [37]

      244
    • Insufficient memory, some Held Jobs were deleted [37]

      244
    • Insufficient memory, some held jobs will not be restored [37]

      244
    • Insufficient memory to collate job [37]

      245
    • Insufficient memory to support Resource Save feature [35]

      245
    • Load manual feeder with [custom string] [paper orientation]

      245
    • Load manual feeder with [custom type name] [paper orientation]

      245
    • Load manual feeder with [paper size] [paper orientation]

      245
    • Load manual feeder with [paper type] [paper size] [paper orientation]

      246
    • Load [paper source] with [custom string] [paper orientation]

      246
    • Load [paper source] with [custom type name] [paper orientation]

      246
    • Load [paper source] with [paper size] [paper orientation]

      246
    • Load [paper source] with [paper type] [paper size] [paper orientation]

      247
    • Maintenance kit low [80.xy]

      247
    • Maintenance kit nearly low [80.xy]

      247
    • Maintenance kit very low, [x] estimated pages remain [80.xy]

      247
    • Memory full [38]

      247
    • Memory full, cannot print faxes

      247
    • Memory full, cannot send faxes

      248
    • Network [x] software error [54]

      248
    • No analog phone line connected to modem, fax is disabled.

      248
    • Non-Lexmark [supply type], see User’s Guide [33.xy]

      248
    • Not enough free space in flash memory for resources [52]

      249
    • Printer had to restart. Last job may be incomplete.

      249
    • Reinstall missing or unresponsive cartridge [31.xy]

      249
    • Reinstall missing or unresponsive imaging unit [31.xy]

      249
    • Remove paper from standard output bin

      249
    • Replace all originals if restarting job.

      250
    • Replace cartridge, 0 estimated pages remain [88.xy]

      250
    • Replace cartridge, printer region mismatch [42.xy]

      250
    • Replace defective imaging unit [31.xy]

      251
    • Replace imaging unit, 0 estimated pages remain [84.xy]

      251
    • Replace jammed originals if restarting job.

      251
    • Replace maintenance kit, 0 estimated pages remain [80.xy]

      251
    • Replace unsupported cartridge [32.xy]

      251
    • Replace unsupported imaging unit [32.xy]

      252
    • Restore held jobs?

      252
    • Scanner automatic feeder cover open

      252
    • Scanner disabled by admin [840.01]

      252
    • Scanner disabled. Contact system administrator if problem persists. [840.02]

      252
    • Scanner jam, remove all originals from the scanner [2yy.xx]

      252
    • Scanner jam, remove jammed originals from the scanner [2yy.xx]

      252
    • Serial option [x] error [54]

      253
    • SMTP server not set up. Contact system administrator.

      253
    • Some held jobs were not restored

      253
    • Standard network software error [54]

      253
    • Standard USB port disabled [56]

      253
    • Supply needed to complete job

      254
    • Too many flash options installed [58]

      254
    • Too many trays attached [58]

      254
    • Unformatted flash detected [53]

      254
    • Weblink server not set up. Contact system administrator.

      254
  • Solving printer problems

    254
    • Basic printer problems

      255
      • The printer is not responding

        255
      • Printer display is blank

        256
    • Hardware and internal option problems

      257
      • Cannot detect internal option

        257
      • Internal Solutions Port does not operate correctly

        257
      • Tray problems

        258
      • USB/parallel interface card does not operate correctly

        259
    • Paper feed problems

      259
      • Jammed pages are not reprinted

        259
      • Paper frequently jams

        260
      • Paper jam message remains after jam is cleared

        260
  • Solving print problems

    261
    • Printing problems

      261
      • Confidential and other held jobs do not print

        261
      • Error message about reading the flash drive appears

        262
      • Incorrect characters print

        262
      • Job prints from the wrong tray or on the wrong paper

        263
      • Large jobs do not collate

        263
      • Multiple-language PDF files do not print

        264
      • Printing slows down

        264
      • Print jobs do not print

        265
      • Print job takes longer than expected

        266
      • Tray linking does not work

        267
      • Unexpected page breaks occur

        268
    • Print quality problems

      268
      • Characters have jagged or uneven edges

        268
      • Clipped pages or images

        269
      • Compressed images appear on prints

        270
      • Gray background on prints

        270
      • Horizontal voids appear on prints

        271
      • Incorrect margins on prints

        272
      • Paper curl

        273
      • Print irregularities

        274
      • Print is too dark

        275
      • Print is too light

        276
      • Printer is printing blank pages

        277
      • Printer is printing solid black pages

        278
      • Repeating defects appear on prints

        279
      • Shadow images appear on prints

        280
      • Skewed print

        280
      • Streaked horizontal lines appear on prints

        281
      • Streaked vertical lines appear on prints

        282
      • Toner fog or background shading appears on prints

        283
      • Toner rubs off

        284
      • Toner specks appear on prints

        284
      • Transparency print quality is poor

        284
      • Uneven print density

        285
      • Vertical voids appear on prints

        285
  • Solving copy problems

    286
    • Copier does not respond

      286
    • Partial document or photo copies

      287
    • Poor copy quality

      287
    • Scanner unit does not close

      289
  • Solving fax problems

    289
    • Caller ID is not shown

      290
    • Cannot send or receive a fax

      290
    • Can receive but not send faxes

      292
    • Can send but not receive faxes

      293
    • Fax and e-mail functions are not set up

      294
    • Received fax has poor print quality

      294
  • Solving scanner problems

    295
    • Cannot scan from a computer

      296
    • Partial document or photo scans

      296
    • Poor scanned image quality

      296
    • Scan job was not successful

      297
    • Scanner unit does not close

      298
    • Scanning takes too long or freezes the computer

      298
    • The scanner does not respond

      299
  • Solving home screen applications problems

    300
    • An application error has occurred

      300
  • Embedded Web Server does not open

    300
  • Contacting customer support

    302
• Notices

  303
  • Product information

    303
  • Edition notice

    303
  • GOVERNMENT END USERS

    303
  • Trademarks

    304
  • Federal Communications Commission (FCC) compliance information statement

    304
  • Noise emission levels

    304
  • Temperature information

    305
  • Waste from Electrical and Electronic Equipment (WEEE) directive

    305
  • Product disposal

    305
  • Static sensitivity notice

    305
  • ENERGY STAR

    306
  • Laser notice

    306
  • Laser advisory label

    306
  • Power consumption

    307
    • Product power consumption

      307
    • Sleep Mode

      307
    • Hibernate Mode

      307
    • Off mode

      308
    • Total energy usage

      308
  • Licensing notices

    308
  • European Community (EC) directives conformity

    308
  • Regulatory notices for telecommunication terminal equipment

    309
  • Notice to users of the US telephone network: FCC requirements

    309
  • Notice to users of the Canadian telephone network

    310
  • Notice to users of the New Zealand telephone network

    310
  • Notice to Users in the European Union

    311
  • Regulatory notices for wireless products

    312
  • Modular component notice

    312
  • Exposure to radio frequency radiation

    312
  • Notice to users in Brazil

    312
  • Industry Canada (Canada)

    312
  • Taiwan NCC RF notice statement

    313
  • Notice to users in the European Union

    313
  • STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...

    315
  • Patent acknowledgment

    318
• Index

  319