Lexmark MX812dxfe User Manuals

Table of Contents

• Contents

  2
• Safety information

  7
• Learning about the printer

  9
  • Finding information about the printer

    9
  • Selecting a location for the printer

    10
  • Printer configurations

    12
  • Understanding the basic functions of the scanner

    13
  • Using the ADF and scanner glass

    14
• Understanding the printer control panel

  15
  • Using the printer control panel

    15
  • Understanding the colors of the Sleep button and indicator lights

    15
  • Understanding the home screen

    16
  • Using the touch-screen buttons

    18
• Setting up and using the home screen applications

  20
  • Finding the IP address of the printer

    20
  • Finding the IP address of the computer

    20
  • Accessing the Embedded Web Server

    20
  • Customizing the home screen

    21
  • Understanding the different applications

    21
  • Activating the home screen applications

    22
    • Finding information about the home screen applications

      22
    • Setting up Forms and Favorites

      22
    • Setting up Card Copy

      23
    • Using MyShortcut

      23
    • Setting up Multi Send

      24
    • Setting up Scan to Network

      24
  • Setting up Remote Operator Panel

    25
  • Exporting and importing a configuration

    26
• Additional printer setup

  27
  • Installing internal options

    27
    • Available internal options

      27
    • Accessing the controller board

      27
    • Installing a memory card

      31
    • Installing an optional card

      32
    • Installing an Internal Solutions Port

      34
    • Installing a printer hard disk

      39
    • Removing a printer hard disk

      44
  • Installing hardware options

    46
    • Order of installation

      46
    • Installing optional trays

      46
  • Attaching cables

    49
  • Setting up the printer software

    51
    • Installing the printer

      51
    • Adding available options in the print driver

      51
  • Networking

    52
    • Preparing to set up the printer on an Ethernet network

      52
    • Preparing to set up the printer on a wireless network

      52
    • Connecting the printer using the Wireless Setup Wizard

      53
    • Connecting the printer to a wireless network using Wi-Fi Protected Setup

      54
    • Connecting the printer to a wireless network using the Embedded Web Server

      55
    • Changing port settings after installing a new network ISP

      55
    • Setting up serial printing

      56
  • Verifying printer setup

    56
    • Printing a menu settings page

      56
    • Printing a network setup page

      56
• Loading paper and specialty media

  57
  • Setting the paper size and type

    57
  • Configuring Universal paper settings

    57
  • Loading the 550-sheet tray

    57
  • Loading the 2100-sheet tray

    67
  • Loading the multipurpose feeder

    74
  • Linking and unlinking trays

    80
    • Linking and unlinking trays

      80
    • Creating a custom name for a paper type

      80
    • Assigning a custom paper type

      81
• Paper and specialty media guide

  82
  • Using specialty media

    82
    • Tips on using card stock

      82
    • Tips on using envelopes

      82
    • Tips on using labels

      83
    • Tips on using letterhead

      83
    • Tips on using transparencies

      84
  • Paper guidelines

    84
    • Paper characteristics

      84
    • Selecting paper

      85
    • Selecting preprinted forms and letterhead

      85
    • Using recycled paper and other office papers

      85
    • Storing paper

      87
  • Supported paper sizes, types, and weights

    87
    • Paper sizes supported by the printer

      87
    • Paper types and weights supported by the printer

      89
    • Paper sizes, types, and weights supported by the output options

      89
• Printing

  92
  • Printing forms and a document

    92
    • Printing forms

      92
    • Printing a document

      92
    • Adjusting toner darkness

      92
  • Printing from a flash drive or mobile device

    93
    • Printing from a flash drive

      93
    • Supported flash drives and file types

      94
    • Printing from a mobile device

      95
  • Printing confidential and other held jobs

    95
    • Storing print jobs in the printer

      95
    • Printing confidential and other held jobs

      96
    • Modifying confidential print settings

      97
  • Printing information pages

    97
    • Printing a font sample list

      97
    • Printing a directory list

      97
  • Canceling a print job

    97
    • Canceling a print job from the printer control panel

      97
    • Canceling a print job from the computer

      98
• Copying

  99
  • Making copies

    99
    • Making a quick copy

      99
    • Copying using the ADF

      99
    • Copying using the scanner glass

      100
  • Copying photos

    100
  • Copying on specialty media

    100
    • Copying on transparencies

      100
    • Copying on letterhead

      101
  • Creating a copy shortcut using the printer control panel

    101
  • Customizing copy settings

    102
    • Copying to a different size

      102
    • Making copies using paper from a selected tray

      102
    • Copying different paper sizes

      102
    • Copying on both sides of the paper (duplexing)

      103
    • Reducing or enlarging copies

      104
    • Adjusting copy quality

      104
    • Collating copies

      105
    • Placing separator sheets between copies

      105
    • Copying multiple pages onto a single sheet

      106
    • Creating a custom copy job

      106
  • Placing information on copies

    107
    • Placing a header or footer on pages

      107
    • Placing an overlay message on each page

      107
  • Canceling a copy job

    108
    • Canceling a copy job while the original document is in the ADF

      108
    • Canceling a copy job while copying pages using the scanner glass

      108
    • Canceling a copy job while pages are being printed

      108
  • Understanding the copy options

    108
    • Copy from

      108
    • Copy to

      108
    • Scale

      109
    • Darkness

      109
    • Sides (Duplex)

      109
    • Collate

      109
    • Copies

      109
    • Content

      109
    • Save As Shortcut

      110
    • Using the advanced options

      110
• E-mailing

  111
  • Setting up the printer to e-mail

    111
    • Setting up the e-mail function

      111
    • Configuring e-mail settings

      111
  • Creating an e-mail shortcut

    112
    • Creating an e-mail shortcut using the Embedded Web Server

      112
    • Creating an e-mail shortcut using the printer control panel

      112
  • E-mailing a document

    113
    • Sending an e-mail using the printer control panel

      113
    • Sending an e-mail using a shortcut number

      113
    • Sending an e-mail using the address book

      114
  • Customizing e-mail settings

    114
    • Adding e-mail subject and message information

      114
    • Changing the output file type

      114
  • Canceling an e-mail

    115
  • Understanding the e-mail options

    115
    • Recipient(s)

      115
    • Subject

      115
    • Message

      115
    • File Name

      115
    • Original Size

      115
    • Resolution

      116
    • Content

      116
    • Save As Shortcut

      116
    • Darkness

      116
    • Send As

      116
    • Page Setup

      117
    • Scan Preview

      117
    • Using the advanced options

      117
• Faxing

  118
  • Setting up the printer to fax

    118
    • Initial fax setup

      119
    • Choosing a fax connection

      120
      • Scenario 1: Standard telephone line

        120
      • Scenario 2: Digital Subscriber Line (DSL)

        124
      • Scenario 3: VoIP telephone service

        125
      • Scenario 4: Digital telephone service through a cable provider

        127
      • Scenario 5: Countries or regions with different telephone wall jacks and plugs

        128
    • Connecting to a distinctive ring service

      133
    • Setting the outgoing fax name and number

      133
    • Setting the date and time

      134
    • Configuring the printer to observe daylight saving time

      134
  • Sending a fax

    134
    • Sending a fax using the printer control panel

      134
    • Sending a fax using the computer

      135
    • Sending a fax using a shortcut number

      135
    • Sending a fax using the address book

      136
    • Sending a fax at a scheduled time

      136
  • Creating shortcuts

    137
    • Creating a fax destination shortcut using the Embedded Web Server

      137
    • Creating a fax destination shortcut using the printer control panel

      137
  • Customizing fax settings

    137
    • Changing the fax resolution

      137
    • Making a fax lighter or darker

      138
    • Viewing a fax log

      138
    • Blocking junk faxes

      138
  • Canceling an outgoing fax

    139
    • Canceling a fax while the original documents are still scanning

      139
    • Canceling a fax after the original documents have been scanned to memory

      139
  • Holding and forwarding faxes

    139
    • Holding faxes

      139
    • Forwarding a fax

      140
  • Understanding the fax options

    140
    • Resolution

      140
    • Darkness

      141
    • Page Setup

      141
    • Content

      141
    • Delayed Send

      141
    • Scan Preview

      141
    • Using the advanced options

      142
• Scanning

  143
  • Using Scan to Network

    143
  • Scanning to an FTP address

    143
    • Creating shortcuts

      143
      • Creating an FTP shortcut using the Embedded Web Server

        143
      • Creating an FTP shortcut using the printer control panel

        144
    • Scanning to an FTP address

      144
      • Scanning to an FTP address using the printer control panel

        144
      • Scanning to an FTP address using a shortcut number

        145
      • Scanning an FTP using the address book

        145
  • Scanning to a computer or flash drive

    145
    • Scanning to a computer using the Embedded Web Server

      146
    • Setting up Scan to Computer

      147
    • Scanning to a flash drive

      147
  • Understanding the scan options

    147
    • FTP

      147
    • File Name

      147
    • Save As Shortcut

      147
    • Original Size

      148
    • Darkness

      148
    • Resolution

      148
    • Send As

      148
    • Content

      148
    • Page Setup

      149
    • Scan Preview

      149
    • Using the advanced options

      149
• Understanding the printer menus

  150
  • Menus list

    150
  • Paper menu

    151
    • Default Source menu

      151
    • Configure MP menu

      151
    • Paper Size/Type menu

      152
    • Substitute Size menu

      155
    • Paper Texture menu

      155
    • Paper Weight menu

      157
    • Paper Loading menu

      159
    • Custom Types menu

      160
    • Custom Names menu

      160
    • Custom Scan Sizes menu

      161
    • Custom Bin Names menu

      161
    • Universal Setup menu

      162
    • Bin Setup menu

      162
  • Reports menu

    164
    • Reports menu

      164
  • Network/Ports menu

    165
    • Active NIC menu

      165
    • Standard Network or Network [x] menu

      165
    • Reports menu

      167
    • Network Card menu

      167
    • TCP/IP menu

      167
    • IPv6 menu

      169
    • Wireless menu

      169
    • AppleTalk menu

      170
    • Standard USB menu

      171
    • Parallel [x] menu

      172
    • Serial [x] menu

      174
    • SMTP Setup menu

      177
  • Security menu

    178
    • Edit Security Setups menu

      178
    • Miscellaneous Security Settings menu

      179
    • Confidential Print menu

      180
    • Erase Temporary Data Files menu

      181
    • Security Audit Log menu

      181
    • Set Date/Time menu

      182
  • Settings menu

    183
    • General Settings menu

      183
    • Copy Settings menu

      193
    • Fax Settings menu

      198
      • Fax Mode (Analog Fax Setup) menu

        198
    • E-mail Settings menu

      206
    • FTP Settings menu

      211
    • Flash Drive menu

      216
    • Print Settings

      221
      • Setup menu

        221
      • Finishing menu

        223
      • Quality menu

        225
      • Job Accounting menu

        226
      • Utilities menu

        227
      • XPS menu

        228
      • PDF menu

        228
      • PostScript menu

        228
      • PCL Emul menu

        229
      • HTML menu

        232
      • Image menu

        233
  • Help menu

    233
• Saving money and the environment

  235
  • Saving paper and toner

    235
    • Using recycled paper

      235
    • Conserving supplies

      235
  • Saving energy

    236
    • Using Eco-Mode

      236
    • Reducing printer noise

      236
    • Adjusting Sleep mode

      237
    • Using Hibernate mode

      238
    • Adjusting the brightness of the printer display

      238
  • Recycling

    238
    • Recycling Lexmark products

      239
    • Recycling Lexmark packaging

      239
    • Returning Lexmark cartridges for reuse or recycling

      239
• Securing the printer

  240
  • Statement of Volatility

    240
  • Erasing volatile memory

    240
  • Erasing non-volatile memory

    241
  • Erasing printer hard disk memory

    241
  • Configuring printer hard disk encryption

    242
  • Finding printer security information

    243
• Maintaining the printer

  244
  • Cleaning printer parts

    244
    • Cleaning the printer

      244
    • Cleaning the scanner glass

      245
    • Emptying the hole punch box

      247
  • Checking the status of parts and supplies

    248
    • Checking the status of parts and supplies on the printer control panel

      248
    • Checking the status of parts and supplies from the Embedded Web Server

      248
  • Estimated number of remaining pages

    249
  • Ordering supplies

    249
    • Using genuine Lexmark parts and supplies

      249
    • Ordering toner cartridges

      249
    • Ordering a maintenance kit

      250
    • Ordering an imaging unit

      251
    • Ordering staple cartridges

      251
  • Storing supplies

    252
  • Replacing supplies

    253
    • Replacing the toner cartridge

      253
    • Replacing the imaging unit

      256
    • Replacing a staple cartridge

      260
  • Moving the printer

    261
    • Before moving the printer

      261
    • Moving the printer to another location

      262
    • Shipping the printer

      262
• Managing the printer

  263
  • Finding advanced networking and administrator information

    263
  • Checking the virtual display

    263
  • Setting up e-mail alerts

    263
  • Viewing reports

    263
  • Configuring supply notifications from the Embedded Web Server

    264
  • Restoring factory default settings

    265
• Clearing jams

  266
  • Avoiding jams

    266
  • Understanding jam messages and locations

    269
  • [x]-page jam, lift front cover to remove cartridge. [200–201]

    271
  • [x]-page jam, open upper rear door. [202]

    275
  • [x]-page jam, open upper and lower rear door. [231–234]

    277
  • [x]-page jam, remove standard bin jam. [203]

    281
  • [x]-page jam, remove tray 1 to clear duplex. [235–239]

    282
  • [x]-page jam, open tray [x]. [24x]

    283
  • [x]-page jam, clear manual feeder. [250]

    284
  • [x]-page jam, open mailbox rear door. Leave paper in bin. [4yy.xx]

    285
  • [x]-page jam, open automatic feeder top cover. [28y.xx]

    288
  • [x]-page jam, remove paper, open finisher rear door. Leave paper in bin. [451]

    289
  • [x]-page jam, remove paper, open stapler door. Leave paper in bin. [455–457]

    290
• Troubleshooting

  294
  • Understanding the printer messages

    294
    • Cartridge low [88.xy]

      294
    • Cartridge nearly low [88.xy]

      294
    • Cartridge very low, [x] estimated pages remain [88.xy]

      294
    • Change [paper source] to [custom string] load [orientation]

      294
    • Change [paper source] to [custom type name] load [orientation]

      294
    • Change [paper source] to [paper size] load [orientation]

      294
    • Change [paper source] to [paper type] [paper size] load [orientation]

      295
    • Check tray [x] connection

      295
    • Close door or insert cartridge

      295
    • Close finisher rear door

      295
    • Close flatbed cover and load originals if restarting job [2yy.xx]

      295
    • Close rear door

      296
    • Close top access cover

      296
    • Complex page, some data may not have printed [39]

      296
    • Configuration change, some held jobs were not restored [57]

      296
    • Defective flash detected [51]

      296
    • Disk full [62]

      296
    • Disk full, scan job canceled

      297
    • Disk must be formatted for use in this device

      297
    • Disk near full. Securely clearing disk space.

      297
    • Empty the hole punch box

      297
    • Error reading USB drive. Remove USB.

      297
    • Error reading USB hub. Remove hub.

      297
    • Fax memory full

      297
    • Fax partition inoperative. Contact system administrator.

      297
    • Fax server 'To Format' not set up. Contact system administrator.

      298
    • Fax Station Name not set up. Contact system administrator.

      298
    • Fax Station Number not set up. Contact system administrator.

      298
    • Imaging unit low [84.xy]

      298
    • Imaging unit nearly low [84.xy]

      298
    • Imaging unit very low, [x] estimated pages remain [84.xy]

      298
    • Incompatible output bin [x] [59]

      298
    • Incompatible tray [x] [59]

      299
    • Incorrect paper size, open [paper source] [34]

      299
    • Insert hole punch box

      299
    • Insert staple cartridge

      299
    • Insert Tray [x]

      299
    • Install bin [x]

      299
    • Install duplex

      300
    • Install Tray [x]

      300
    • Insufficient memory for Flash Memory Defragment operation [37]

      300
    • Insufficient memory to collate job [37]

      300
    • Insufficient memory to support Resource Save feature [35]

      301
    • Insufficient memory, some Held Jobs were deleted [37]

      301
    • Insufficient memory, some held jobs will not be restored [37]

      301
    • Load [paper source] with [custom string] [paper orientation]

      301
    • Load [paper source] with [custom type name] [paper orientation]

      301
    • Load [paper source] with [paper size] [paper orientation]

      301
    • Load [paper source] with  [paper type] [paper size] [paper orientation]

      302
    • Load Manual Feeder with [custom string] [paper orientation]

      302
    • Load Manual Feeder with [custom type name] [paper orientation]

      302
    • Load Manual Feeder with [paper size] [paper orientation]

      302
    • Load Manual Feeder with [paper type] [paper size] [paper orientation]

      302
    • Load staples

      303
    • Maintenance kit low [80.xy]

      303
    • Maintenance kit nearly low [80.xy]

      303
    • Maintenance kit very low, [x] estimated pages remain [80.xy]

      303
    • Memory full [38]

      303
    • Memory full, cannot print faxes

      303
    • Memory full, cannot send faxes

      304
    • No analog phone line connected to modem, fax is disabled.

      304
    • Network [x] software error [54]

      304
    • Non-Lexmark [supply type], see User’s Guide [33.xy]

      304
    • Not enough free space in flash memory for resources [52]

      304
    • Paper changes needed

      305
    • Parallel port [x] disabled [56]

      305
    • Printer had to restart. Last job may be incomplete.

      305
    • Reattach bin [x]

      305
    • Reattach bins [x] – [y]

      306
    • Reinstall missing or unresponsive cartridge [31.xy]

      306
    • Reinstall missing or unresponsive imaging unit [31.xy]

      306
    • Remove defective disk [61]

      306
    • Remove packaging material, [area name]

      307
    • Remove paper from all bins

      307
    • Remove paper from bin [x]

      307
    • Remove paper from [linked set bin name]

      307
    • Remove paper from standard output bin

      307
    • Replace all originals if restarting job.

      307
    • Replace cartridge, 0 estimated pages remain [88.xy]

      307
    • Replace cartridge, printer region mismatch [42.xy]

      307
    • Replace imaging unit, 0 estimated pages remain [84.xy]

      308
    • Replace jammed originals if restarting job.

      308
    • Replace last scanned page and jammed originals if restarting job.

      308
    • Replace maintenance kit, 0 estimated pages remain [80.xy]

      309
    • Replace missing fuser [80.xx]

      309
    • Replace roller kit [81.xx]

      309
    • Replace separator pad

      309
    • Replace unsupported cartridge [32.xy]

      309
    • Replace unsupported imaging unit [32.xy]

      309
    • Replace wiper

      309
    • Restore held jobs?

      310
    • Scan document too long

      310
    • Scanner automatic feeder cover open

      310
    • Scanner disabled by admin [840.01]

      310
    • Scanner disabled. Contact system administrator if problem persists. [840.02]

      310
    • Scanner jam, remove all originals from the scanner [2yy.xx]

      310
    • Scanner jam, remove jammed originals from the scanner [2yy.xx]

      310
    • Scanner maintenance required soon, use ADF Kit [80]

      310
    • Serial option [x] error [54]

      310
    • Serial port [x] disabled [56]

      311
    • Some held jobs were not restored

      311
    • Standard network software error [54]

      311
    • Standard USB port disabled [56]

      311
    • Supply needed to complete job

      311
    • Too many bins attached [58]

      311
    • Too many disks installed [58]

      312
    • Too many flash options installed [58]

      312
    • Too many trays attached [58]

      312
    • Tray [x] paper size unsupported

      312
    • Unformatted flash detected [53]

      312
    • Unsupported camera mode, unplug camera and change mode

      313
    • Unsupported disk

      313
    • Unsupported option in slot [x] [55]

      313
    • USB port [x] disabled [56]

      313
    • Weblink server not set up. Contact system administrator.

      313
  • Solving printer problems

    313
    • Basic printer problems

      314
      • The printer is not responding

        314
      • Printer display is blank

        315
    • Hardware and internal option problems

      316
      • Cannot detect internal option

        316
      • Internal print server does not operate correctly

        316
      • Internal Solutions Port does not operate correctly

        317
      • Tray problems

        317
      • USB/parallel interface card does not operate correctly

        318
    • Paper feed problems

      319
      • Jammed pages are not reprinted

        319
      • Paper frequently jams

        319
      • Paper jam message remains after jam is cleared

        320
  • Solving print problems

    320
    • Printing problems

      320
      • Confidential and other held jobs do not print

        320
      • Envelope seals when printing

        321
      • Error message about reading the flash drive appears

        321
      • Incorrect characters print

        322
      • Job prints from the wrong tray or on the wrong paper

        322
      • Large jobs do not collate

        323
      • Multiple-language PDF files do not print

        323
      • Printing slows down

        324
      • Print jobs do not print

        324
      • Print job takes longer than expected

        326
      • Tray linking does not work

        327
      • Unexpected page breaks occur

        327
    • Print quality problems

      328
      • Characters have jagged or uneven edges

        328
      • Clipped pages or images

        328
      • Compressed images appear on prints

        329
      • Gray background on prints

        330
      • Horizontal voids appear on prints

        331
      • Incorrect margins on prints

        332
      • Paper curl

        333
      • Printer is printing blank pages

        333
      • Printer is printing solid black pages

        334
      • Print irregularities

        335
      • Print is too dark

        336
      • Print is too light

        338
      • Repeating defects appear on prints

        339
      • Shadow images appear on prints

        340
      • Skewed print

        340
      • Streaked horizontal lines appear on prints

        341
      • Streaked vertical lines appear on prints

        342
      • Toner fog or background shading appears on prints

        343
      • Toner rubs off

        344
      • Toner specks appear on prints

        344
      • Transparency print quality is poor

        345
      • Uneven print density

        345
      • Vertical voids appear on prints

        345
  • Solving copy problems

    346
    • Copier does not respond

      347
    • Partial document or photo copies

      347
    • Poor copy quality

      348
    • Scanner unit does not close

      349
  • Solving fax problems

    349
    • Caller ID is not shown

      350
    • Cannot send or receive a fax

      350
    • Can receive but not send faxes

      352
    • Can send but not receive faxes

      353
    • Fax and e-mail functions are not set up

      354
    • Received fax has poor print quality

      354
  • Solving scanner problems

    355
    • Cannot scan from a computer

      356
    • Partial document or photo scans

      356
    • Poor scanned image quality

      356
    • Scan job was not successful

      357
    • Scanner unit does not close

      358
    • Scanning takes too long or freezes the computer

      358
    • The scanner does not respond

      359
  • Solving home screen application problems

    360
    • An application error has occurred

      360
  • Embedded Web Server does not open

    360
  • Contacting customer support

    361
• Notices

  362
  • Product information

    362
  • Edition notice

    362
  • GOVERNMENT END USERS

    362
  • Trademarks

    363
  • Federal Communications Commission (FCC) compliance information statement

    364
  • Licensing notices

    364
  • Noise emission levels

    364
  • Waste from Electrical and Electronic Equipment (WEEE) directive

    365
  • Product disposal

    365
  • Static sensitivity notice

    365
  • ENERGY STAR

    365
  • Temperature information

    366
  • Laser notice

    366
  • Laser advisory label

    366
  • Power consumption

    366
    • Product power consumption

      366
    • Sleep Mode

      367
    • Hibernate Mode

      367
    • Off mode

      368
    • Total energy usage

      368
  • Japanese VCCI notice

    368
  • European Community (EC) directives conformity

    368
  • Radio interference notice

    369
  • Regulatory notices for telecommunication terminal equipment

    369
  • Notice to users of the US telephone network: FCC requirements

    369
  • Notice to users of the Canadian telephone network

    370
  • Notice to users of the New Zealand telephone network

    371
  • Japanese telecom notice

    371
  • Notice to Users in the European Union

    372
  • Regulatory notices for wireless products

    372
  • Modular component notice

    373
  • Exposure to radio frequency radiation

    373
  • Industry Canada (Canada)

    373
  • Notice to users in the European Union

    374
  • STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...

    376
  • Patent acknowledgment

    378
• Index

  379