User ManualTable of ContentsContents2Safety information5About your printer6Thank you for choosing this printer!6Minimizing your printer's environmental impact6Finding information about the printer7Understanding the parts of the printer10Ordering and replacing supplies12Ordering ink cartridges12Using genuine Lexmark ink cartridges13Replacing ink cartridges13Ordering paper and other supplies14Recycling Lexmark products15Using the printer control panel buttons and menus16Using the printer control panel16Changing the Sleep timeout17Saving paper and energy17Restoring factory default settings18Using the printer software19Minimum system requirements19Using the Windows printer software19Using the Macintosh printer software21Finding and installing optional software22Updating the printer software23Downloading PCL and PS drivers (Windows only)23Reinstalling the printer software23Uninstalling the printer software23Installing the printer software24Loading paper and original documents25Loading paper25Saving paper settings28Loading original documents on the scanner glass29Printing30Tips for printing30Printing basic documents30Printing a document30Collating printed copies31Changing the print order of pages31Printing multiple pages on one sheet32Printing on specialty media33Printing envelopes33Printing on labels34Printing on custom-size paper35Working with photos35Supported file types35Using a flash drive with the printer36Printing photos from a flash drive36Printing photos from a PictBridge-enabled digital camera37Printing on both sides of the paper (duplexing)38Printing on both sides of the paper (duplexing) automatically38Setting the duplex printing dry time39Managing print jobs40Finding the print queue for your printer40Setting your printer as the default printer41Changing the default printing mode42Pausing print jobs42Resuming print jobs43Canceling print jobs43Printing from a mobile device44What is LexPrint?44Supported printers44Copying45Tips for copying45Making copies45Copying an ID card46Enlarging or reducing images46Adjusting copy quality46Making a copy lighter or darker47Collating copies using the printer control panel47Placing separator sheets between copies47Copying multiple pages on one sheet48Placing an overlay message on each page48Removing the background of a copy48Making a two-sided (duplex) copy49Making a two-sided (duplex) copy automatically49Making a two-sided (duplex) copy manually49Canceling copy jobs50Scanning51Tips for scanning51Scanning to a local computer51Scanning to a network computer52Scanning to a flash drive or memory card52Scanning photos for editing53Scanning documents for editing53Scanning directly to e-mail using the printer software54Scanning to a PDF55Scanning FAQ56How can I improve the quality of a scan?56How do I scan in black and white?56Why am I being asked for a PIN?56Canceling scan jobs56E-mailing57Setting up the printer to e-mail57Setting up the e-mail function57Creating an e-mail contact list using the computer57Sending e-mail58Tips for e-mailing58Canceling an e-mail59Networking60Installing the printer on a wireless network60Wireless network compatibility60Supported network security options60Printing a network setup page61Information you will need to set up the printer on a wireless network61Information you will need during advanced wireless setup62Installing the printer on a wireless network63Installing the printer on other computers64Determining the printer status using the network indicator light64Special wireless installation instructions65Assigning a static IP address66Changing wireless settings after installation66Advanced wireless setup67Creating an ad hoc wireless network67Adding a printer to an existing ad hoc wireless network69Configuring the printer wirelessly using WPS (Windows only)70Configuring Wi-Fi Protected Setup manually70Use the Push Button Configuration (PBC) method70Use the Personal Identification Number (PIN) method70Switching between USB, Ethernet, and wireless connections (Windows only)71Switching between USB, Ethernet, and wireless connections (Macintosh only)72Sharing a printer in a Windows environment74Sharing a printer in a Macintosh environment75Configuring security76Configuring 802.1X Authentication77Networking FAQ77What is Wi-Fi Protected Setup?77Where do I find my WEP key or WPA/WPA2 passphrase?78What is an SSID?78Where do I find my SSID?78What is a network?79How do I find out what type of security my network is using?79How are home networks configured?79What is a USB cable?81Why do I need a USB cable?81How do I attach the USB cable?81How are infrastructure and ad hoc networks different?83Finding the signal strength84How can I improve wireless signal strength?84Move the printer closer to the access point84Remove obstacles between the access point and the printer85Remove sources of interference85Arrange the network to reduce signal absorption85How can I make sure my computer and printer are connected to the same wireless network?85Can I use my printer on a USB and a network connection at the same time?87What is a MAC address?87How do I find the MAC address?87What is an IP address?88What is TCP/IP?88How do I locate IP addresses?88How are IP addresses assigned?89What is a key index?89What is the difference between Guided and Advanced setup?89Maintaining the printer91Maintaining ink cartridges91Checking ink levels91Aligning the printhead91Cleaning the printhead nozzles92Cleaning the exterior of the printer92Cleaning the scanner glass93Moving the printer to another location93Troubleshooting95Before you troubleshoot95If Troubleshooting does not solve your problem95Setup troubleshooting95Incorrect language appears on the display95Change the language using the printer menus95Software did not install96Make sure that your computer meets the minimum system requirements96Temporarily disable security programs in Windows before installing the software96Check the USB connection96Reconnect the printer power supply96Print job does not print or is missing pages96Make sure the ink cartridges are inserted correctly96Select your printer from the Print dialog before sending the print job97Make sure the print job is not paused97Make sure your printer is set as the default printer97Reconnect the printer power supply97Remove and reconnect the USB cable connected to your printer97Check the USB connection97Remove and reinstall the printer software97Printer is printing blank pages98Reinstall the ink cartridges and deep clean and align the printhead98Printer is busy or does not respond98Make sure the printer is not in Sleep mode98Reconnect the printer power supply98Cannot delete documents from the print queue99Restart the computer and try again99Remove and reconnect the USB cable connected to your printer99Cannot print through USB99Check the USB connection99Make sure the USB port is enabled in Windows99Remove and reinstall the printer software99Understanding printer messages100Alignment Problem100Cannot Collate Job100Change to [Size] Paper100Change to [Size] [Type] Paper100Close Printer101Communication Error101Ink Cartridge Error101Ink Cartridge Missing101Ink Cartridge Unsupported102Ink Low102Load [Size] Paper102Load [Size] [Type] Paper102Memory Device Error102Network [x] Software Error102Printer Memory Full103Printhead Cannot Move103Printhead Error103Printhead Missing104Printhead Unsupported105Printhead Warning106Replace Ink Cartridge106Scanned Document Too Long107Scanner Disabled107Short Paper107Standard Network Software Error107Unrecoverable Scan Error107USB Device Not Supported107USB Hub Not Supported107Jams and misfeeds troubleshooting107Paper jam in the printer108Paper jam in the exit tray109Paper jam in the paper support109Paper jam in the duplex unit110Paper or specialty media misfeeds111Check paper condition111Check paper loading111Remove each page as it is printed112Adjust the paper guides to fit the loaded paper112Print troubleshooting112Poor quality at the edges of the page112Check minimum print settings112Select the Borderless print feature112Streaks or lines on printed image113Check the ink levels113Select a higher print quality from the printer software113Make sure the ink cartridges are properly installed113Align the printhead113Clean or Deep Clean the printhead nozzles113Print speed is slow113Select a lower print quality from the printer software113Manually select a paper type that matches the type of paper you are using113Remove and reinstall the printer software113Maximize computer processing speed113Add memory to the computer113Computer slows down when printing114Check the USB connection between the printer and computer114Refresh your network connections114Close all applications not in use114Check your computer performance114Copy and scan troubleshooting114Copier or scanner does not respond114Set your printer as the default printer114Remove and reinstall the printer software114Scanner unit does not close115Poor copy or scanned image quality115Clean the scanner glass115Adjust the scan quality from the printer software115Review the tips for copying, scanning, and improving print quality115Use a clearer version of the original document or image115Make sure the document or photo is loaded facedown on the scanner glass and in the correct corner115Partial copies or scans of documents or photos115Make sure the document or photo is loaded facedown on the scanner glass and in the placement corner115Select a paper size that matches the loaded paper115Make sure the Original Size setting matches the size of the document you are scanning115Scan was not successful115Check the USB connection115Restart the computer116Scanning takes too long or freezes the computer116Close other software programs that are not being used116Restart the computer116Cannot scan to a computer over a network116Make sure the printer and the destination computer are connected to the same network116Make sure the printer software is installed on the destination computer116Network troubleshooting116The Continue button is unavailable116Check if the USB cable is securely plugged into the USB ports on both the computer and the printer116Make sure the printer is plugged in and turned on116Make sure the USB port on the computer is working117Make sure the USB cable is working117Make sure you are using the correct CD for your printer model117Reconnect the printer power supply117Run the installer again117Make sure your computer is able to acknowledge USB activity on the USB port117Cannot print and there is a firewall on the computer118Communication with printer lost when connected to Virtual Private Network (VPN)118Wireless troubleshooting118Wireless troubleshooting checklist118Cannot print over wireless network119Wireless print server not installed122“Communication not available” message appears when printing wirelessly122Resolving intermittent wireless communications issues124Notices127Product information127Edition notice127UNITED STATES GOVERNMENT RIGHTS128Trademarks128Federal Communications Commission (FCC) compliance information statement128Modular component notice129Licensing notices129Noise emission levels129Waste from Electrical and Electronic Equipment (WEEE) directive130Product disposal130Battery notice130Static sensitivity notice130ENERGY STAR131Temperature information131Power consumption131Product power consumption131Power Saver131Off mode132Total energy usage132European Community (EC) directives conformity132Regulatory notices for wireless products132Exposure to radio frequency radiation133Industry Canada (Canada)133Notice to users in the European Union134Statement of Limited Warranty135Index138Size: 4.79 MBPages: 143Language: EnglishOpen manual
