User ManualTable of ContentsContents2Safety information6About your printer7Thank you for choosing this printer!7Minimizing your printer's environmental impact7Finding information about the printer8Understanding the parts of the printer10Ordering and replacing supplies13Ordering ink cartridges13Using genuine Lexmark ink cartridges14Replacing ink cartridges14Ordering paper and other supplies15Recycling Lexmark products16Using the printer control panel buttons and menus17Replacing the language sheet17Using the printer control panel18Changing the Sleep timeout20Saving paper and energy20Restoring factory default settings21Using shortcuts22What are shortcuts?22Getting started23Launching the shortcuts page using the printer software23Creating a shortcut23Modifying or deleting a shortcut23Using shortcuts on the printer24Using the printer software25Minimum system requirements25Using the Windows printer software25Using the Macintosh printer software27Finding and installing optional software28Updating the printer software29Downloading PCL and PS drivers (Windows only)29Reinstalling the printer software29Uninstalling the printer software29Installing the printer software30Loading paper and original documents31Loading paper31Saving paper settings34Loading original documents on the scanner glass35Loading original documents into the ADF35Printing36Tips for printing36Printing basic documents36Printing a document36Collating printed copies37Changing the print order of pages37Printing multiple pages on one sheet38Printing on specialty media39Printing envelopes39Printing on labels40Printing on custom-size paper41Working with photos41Supported file types41Using a flash drive with the printer42Printing photos from a flash drive42Printing photos from a PictBridge-enabled digital camera43Printing on both sides of the paper (duplexing)44Printing on both sides of the paper (duplexing) automatically44Setting the duplex printing dry time45Managing print jobs46Finding the print queue for your printer46Setting your printer as the default printer47Changing the default printing mode48Pausing print jobs48Resuming print jobs49Canceling print jobs49Printing from a mobile device50What is LexPrint?50Supported printers50Copying51Tips for copying51Making copies51Copying an ID card52Enlarging or reducing images52Adjusting copy quality52Making a copy lighter or darker53Collating copies using the printer control panel53Placing separator sheets between copies53Copying multiple pages on one sheet54Placing an overlay message on each page54Removing the background of a copy54Making a two-sided (duplex) copy55Making a two-sided (duplex) copy automatically55Making a two-sided (duplex) copy manually55Canceling copy jobs56Scanning57Tips for scanning57Scanning to a local computer57Scanning to a network computer58Scanning to a flash drive or memory card58Scanning photos for editing59Scanning documents for editing60Scanning directly to e-mail using the printer software61Scanning to a PDF61Scanning FAQ62How can I improve the quality of a scan?62How do I scan in black and white?62Why am I being asked for a PIN?62Canceling scan jobs63E-mailing64Setting up the printer to e-mail64Setting up the e-mail function64Configuring e-mail settings64Creating an e-mail contact list using the computer64Sending e-mail65Tips for e-mailing66Canceling an e-mail66Faxing67Setting up the printer to fax67Scenario 1: Standard telephone line67Scenario 2: Digital Subscriber Line (DSL)70Scenario 3: VoIP telephone service71Scenario 4: Digital telephone service through a cable provider72Scenario 5: Country- or region-specific setup73Entering your user information77Configuring the fax settings78Configuring fax settings using the printer control panel78Configuring fax settings using the fax software79Creating a contact list80Creating a contact list using the printer control panel80Creating a contact list using the fax software81Sending faxes82Tips for sending faxes82Sending faxes using the printer control panel82Sending faxes using the computer83Receiving faxes83Tips for receiving faxes83Receiving faxes automatically84Receiving faxes manually84Faxing FAQ85If I skipped the fax setup initially, do I need to run the installer again to set up the fax?85What is a splitter and what type of splitter should I use?85What is my fax number?85What is my dialing prefix?86When do I need to set Auto Answer to On?86How many rings should I set?86How do I set the distinctive ring for the printer?86How can I check the dial tone?87How do I adjust the speaker volume on the printer?87How can I make sure that fax calls go to the printer and voice calls go to the answering machine?88What settings work best with voice mail service?88How do I change the resolution of the documents that I fax?88How do I send a fax at a scheduled time?88How do I send a fax using a phone calling card?89How do I know that the fax was sent successfully?89How do I view the fax history of the printer?89How do I print a fax on both sides of the paper?89How do I forward a fax?90Can I block faxes?90Can I retrieve failed faxes?90Networking91Installing the printer on a wireless network91Wireless network compatibility91Supported network security options91Printing a network setup page92Information you will need to set up the printer on a wireless network92Information you will need during advanced wireless setup93Installing the printer on a wireless network94Installing the printer on other computers95Determining the printer status using the network indicator light95Special wireless installation instructions96Assigning a static IP address97Changing wireless settings after installation97Advanced wireless setup98Creating an ad hoc wireless network98Adding a printer to an existing ad hoc wireless network100Configuring the printer wirelessly using WPS (Windows only)101Configuring Wi-Fi Protected Setup manually101Use the Push Button Configuration (PBC) method101Use the Personal Identification Number (PIN) method101Switching between USB, Ethernet, and wireless connections (Windows only)102Switching between USB, Ethernet, and wireless connections (Macintosh only)103Sharing a printer in a Windows environment105Sharing a printer in a Macintosh environment106Configuring security107Configuring 802.1X Authentication108Installing the printer on an Ethernet network108Information you will need to set up the printer on an Ethernet network108Installing the printer on an Ethernet network108Networking FAQ109What is Wi-Fi Protected Setup?109Where do I find my WEP key or WPA/WPA2 passphrase?110What is an SSID?110Where do I find my SSID?110What is a network?111How do I find out what type of security my network is using?111How are home networks configured?111What is a USB cable?113Why do I need a USB cable?113How do I attach the USB cable?113How are infrastructure and ad hoc networks different?114Finding the signal strength115How can I improve wireless signal strength?116Move the printer closer to the access point116Remove obstacles between the access point and the printer116Remove sources of interference116Arrange the network to reduce signal absorption116How can I make sure my computer and printer are connected to the same wireless network?117Can I use my printer on a USB and a network connection at the same time?118What is a MAC address?118How do I find the MAC address?119What is an IP address?119What is TCP/IP?120How do I locate IP addresses?120How are IP addresses assigned?120What is a key index?121What is the difference between Guided and Advanced setup?121Maintaining the printer122Maintaining ink cartridges122Checking ink levels122Aligning the printhead122Cleaning the printhead nozzles123Cleaning the exterior of the printer123Cleaning the scanner glass124Moving the printer to another location124Troubleshooting126Before you troubleshoot126If Troubleshooting does not solve your problem126Setup troubleshooting126Incorrect language appears on the display126Change the language using the printer menus126Software did not install127Make sure that your computer meets the minimum system requirements127Temporarily disable security programs in Windows before installing the software127Check the USB connection127Reconnect the printer power supply127Print job does not print or is missing pages127Make sure the ink cartridges are inserted correctly127Select your printer from the Print dialog before sending the print job128Make sure the print job is not paused128Make sure your printer is set as the default printer128Reconnect the printer power supply128Remove and reconnect the USB cable connected to your printer128Check the USB connection128Remove and reinstall the printer software128Printer is printing blank pages129Reinstall the ink cartridges and deep clean and align the printhead129Printer is busy or does not respond129Make sure the printer is not in Sleep mode129Reconnect the printer power supply129Cannot delete documents from the print queue130Restart the computer and try again130Remove and reconnect the USB cable connected to your printer130Cannot print through USB130Check the USB connection130Make sure the USB port is enabled in Windows130Remove and reinstall the printer software130Understanding printer messages131Alignment Problem131Cannot Collate Job131Change to [Size] Paper131Change to [Size] [Type] Paper131Close Printer131Communication Error132Duplex Unit Missing132Fax Memory Full132Fax Name Not Set Up132Ink Cartridge Error132Ink Cartridge Missing133Ink Cartridge Unsupported133Ink Low133Load [Size] Paper133Load [Size] [Type] Paper133Memory Device Error134Network [x] Software Error134Printer Memory Full134Printhead Cannot Move134Printhead Error134Printhead Missing135Printhead Unsupported136Printhead Warning137Replace Ink Cartridge137Scanned Document Too Long138Scanner Disabled138Short Paper138Standard Network Software Error138Unrecoverable Scan Error138USB Device Not Supported138USB Hub Not Supported138Jams and misfeeds troubleshooting138Paper jam in the printer139Paper jam in the exit tray140Paper jam in the paper support140Paper jam in the duplex unit142Paper jam in the ADF (select models only)143Paper or specialty media misfeeds146Check paper condition146Check paper loading146Remove each page as it is printed146Adjust the paper guides to fit the loaded paper146Print troubleshooting146Poor quality at the edges of the page146Check minimum print settings147Select the Borderless print feature147Streaks or lines on printed image147Check the ink levels147Select a higher print quality from the printer software147Make sure the ink cartridges are properly installed148Align the printhead148Clean or Deep Clean the printhead nozzles148Print speed is slow148Select a lower print quality from the printer software148Manually select a paper type that matches the type of paper you are using148Remove and reinstall the printer software148Maximize computer processing speed148Add memory to the computer148Computer slows down when printing148Check the USB connection between the printer and computer148Refresh your network connections148Close all applications not in use148Check your computer performance149Copy and scan troubleshooting149Copier or scanner does not respond149Set your printer as the default printer149Remove and reinstall the printer software149Scanner unit does not close149Poor copy or scanned image quality149Clean the scanner glass149Adjust the scan quality from the printer software149Review the tips for copying, scanning, and improving print quality149Use a clearer version of the original document or image149Make sure the document or photo is loaded facedown on the scanner glass and in the correct corner150Partial copies or scans of documents or photos150Make sure the document or photo is loaded facedown on the scanner glass and in the placement corner150Select a paper size that matches the loaded paper150Make sure the Original Size setting matches the size of the document you are scanning150Scan was not successful150Check the USB connection150Restart the computer150Scanning takes too long or freezes the computer150Close other software programs that are not being used150Restart the computer150Cannot scan to a computer over a network150Make sure the printer and the destination computer are connected to the same network150Make sure the printer software is installed on the destination computer151Fax troubleshooting151Fax troubleshooting checklist151Cannot send faxes152Make sure that you have registered your user information in the printer152Decrease the transmission speed of the fax modem152Enable error correction152Enable automatic fax conversion152Make sure that the Dial Prefix setting is correct152Cannot receive faxes153Make sure that you have configured the correct settings for your setup153Make sure that the printer is connected to an analog port153Make sure that the printer memory is not full153Make sure that Fax Forwarding is disabled153Increase the ringer volume153Make sure that you have the correct manual answer code154Cannot run the fax software154Make sure a fax driver is installed154Make sure the printer is connected to a telephone line154Fax error messages on the printer control panel154Network troubleshooting156The Continue button is unavailable156Check if the USB cable is securely plugged into the USB ports on both the computer and the printer156Make sure the printer is plugged in and turned on156Make sure the USB port on the computer is working156Make sure the USB cable is working157Make sure you are using the correct CD for your printer model157Reconnect the printer power supply157Run the installer again157Make sure your computer is able to acknowledge USB activity on the USB port157Cannot print and there is a firewall on the computer158Communication with printer lost when connected to Virtual Private Network (VPN)158Wireless troubleshooting158Wireless troubleshooting checklist158Cannot print over wireless network159Wireless print server not installed162“Communication not available” message appears when printing wirelessly162Resolving intermittent wireless communications issues164Notices167Product information167Edition notice167UNITED STATES GOVERNMENT RIGHTS168Trademarks168Federal Communications Commission (FCC) compliance information statement168Modular component notice169Licensing notices169Noise emission levels169Waste from Electrical and Electronic Equipment (WEEE) directive170Product disposal170Battery notice170Static sensitivity notice170ENERGY STAR171Mercury statement171Temperature information171Power consumption171Product power consumption171Sleep Mode172Off mode172Total energy usage172European Community (EC) directives conformity172Notice to users of the US telephone network: FCC requirements173Notice to users of the Canadian telephone network174Notice to users of the New Zealand telephone network174South Africa telecommunications notice175Notice to Users in the European Union175Regulatory notices for wireless products176Exposure to radio frequency radiation176Industry Canada (Canada)176Notice to users in the European Union177Statement of Limited Warranty179Index182Size: 8.45 MBPages: 189Language: EnglishOpen manual