User ManualTable of ContentsIntroducing Linksys SPA9x2 Phones8Read Me First8Finding Text in a PDF8Finding Text in Multiple PDFs8Related Documentation9Getting Started10Basic Phone Features10SPS932 Sidecar Attendant for the SPA96211Additional Phone Features11Features Requring SIP Support12SPA9x2 Phone Configuration Scenarios13SPA9000 IP PBX System14Session Initiation Protocol and SPA9x2 Phones16SIP Over TCP16SIP Proxy Redundancy17Using SPA9x2 Phones with a Firewall or Router17Network Address Translation and SPA9x2 Phones18Routers and Service Provider Support of NAT19Session Border Controllers19Simple Traversal of UDP Through NATs (STUN)20SIP-NAT Interoperation20Determining the Type of NAT Used on Your Router21Using SPA9x2 Phones in a VLAN21Getting Started23Determining SPA9x2 Firmware Version23Downloading the Firmware24Upgrading SPA9x2 Firmware24Using the Phone Display and Buttons25Using the LCD Screen27Using the Web User Interface27Administrator and User Views28Administrator Privileges29Admin Login Web Pages29User Login Web Pages30Basic and Advanced Views30Using the Personal Directory30Viewing Call History31Caller and Called Name Matching31Web Admin Tabs31Roadmap to Web UI Features32Obtaining Phone Information (Info Tab)34System and Product Information35Product Information Notes35Phone Status Information36Phone Status Notes36Understanding Lines, Calls, and Shared Call Appearances36Understanding Extensions37Shared Line (or Call) Appearances37Line Key LEDs38Extension Status Information38Extension Status Notes39Line and Call Status Information39Line and Call Status Notes39Downloaded Ring Tones40Ring Tone Notes40For more information about downloading ring tones, see:40What’s Next?40Setting System Features42Setting Security Features42SIP Initial INVITE and MWI Challenge42SIP Over TLS42Transport layer security (TLS) is a standard protocol for securing and authenticating communications over the Internet.42SRTP and Securing Calls43Secure Call Indication Tone44Ensuring Voice Quality44Supported Codecs44Bandwidth Requirements45Factors Affecting Voice Quality46Setting System Features47Setting System Configuration Information48System Configuration Notes48Setting Internet, IP and PPPoE Information49DHCP and PPPoE Notes49Setting a Static IP Address on the IP Phone49Setting Optional Network Parameters50Optional Network Configuration Notes50Configuring VLAN Settings51VLAN Settings Notes51Setting SIP Parameters52SIP Parameters52SIP Parameter Notes53SIP Timer Values55SIP Timer Notes55Response Status Code Handling57Response Status Notes58RTP Parameters58RTP Notes58SDP Payload Types59SDP Payload Parameters59NAT Support Parameters59NAT Support Parameter Notes60Linksys Key System Parameters60Linksys Key System Notes60Provisioning Basics61Provisioning Capabilities61Provisioning Configuration from Phone Keypad62SPA9x2 Configuration Profiles62Upgrading, Resyncing, and Rebooting Phones63Upgrading Firmware on a Phone63Resyncing a Phone64Rebooting a Phone64Redundant Provisioning Servers65Retail Provisioning65Automatic In-House Preprovisioning66Configuration Access Control66Using HTTPS66How HTTPS Works67Server Certificates67Client Certificates67Firmware Upgrade Parameters67General Purpose Parameters69Sample Configuration File69Setting Regional Parameters70Advanced Scripting for Cadences, Call Progress Tones, and Ring Tones70Call Progress Tones74Call Progress Tones Notes74Distinctive Ring Patterns75Ring Pattern Notes75Control Timer Values (sec)75Control Timer Value Notes75Vertical Service Activation Codes (Star Codes)76Vertical Service Activation Code Notes77Disabling/Deactivating Services80Vertical Service Announcement Codes80Vertical Service Announcement Notes81Outbound Call Codec Selection Codes83Outbound Call Codec Selection Notes83Miscellaneous Parameters83DTMF Notes84Localizing Your SPA9x2 Phone85Managing the Time and Date85Configuring Daylight Savings Time86Daylight Saving Time Examples87Selecting a Language87Creating a Dictionary Server Script88Customizing SPA9x2 Phones90General Phone Information90General Phone Notes90Changing the Display Background (SPA942/962)92Using the Photo Album Feature on the SPA96292Line Key Information93Line Key Notes93Share Call Appearance: Select shared if you want the line key to share incoming call appearances with other phones. Phones share...93Configuring Shared Line Extension on SPA9x2 Phones93Miscellaneous Line Key Settings Notes94Line Key LED Pattern Notes94Supplementary Services Parameters96Supplementary Services Notes96Using Group Paging98Using Call Parking98Using Call Pick Up and Group Call Pick Up98Ring Tone Parameters99Managing Ring Tones100Audio Input Gain (dB) and Extension Mobility Settings101Using Extension Mobility101Extension Mobility Notes101Customizing SPA9x2 Extensions102General, Shared Line Appearance, and NAT Settings102General Parameter Notes102Share Line Appearance Notes102NAT Settings Notes103Network Settings and SIP Settings104Network Settings Notes104SIP Settings Notes104Call Feature Settings106Call Feature Notes106Proxy and Registration Parameters107Configuring a SIP Proxy Server108Subscriber Information Parameters109Subscriber Information Notes109Audio Configuration Parameters109Audio Configuration Notes111Dial Plan Parameters112Dial Plan Notes113Customizing Users115Call Forward and Speed Dial Parameters115Call Forward Notes115Supplementary Services116Supplementary Services Notes116Setting RSS Newsfeeds on the SPA962 Phone117Web Information Service Settings (SPA962 Only)117Web Information Service Notes118Traffic Information Settings118Audio Volume Settings118Audio Volume Notes118Phone LCD Notes119Phone GUI Color Settings (SPA962 Only)119Using the SPA932 Sidecar120Setting Up the SPA932 Sidecar121Configuring the SPA9000 for the SPA932122Configuring the Broadsoft Server for the SPA932122Configuring the Asterisk Server for the SPA932123Configuring the SPA932124Unit/Key Configuration Scripts125SPA9000 Syntax126Broadsoft syntax126The nme keyword is not used because the Broadsoft server uses the user account name assigned to the BLF monitoring list.127Asterisk syntax127SPA932 Parameter Notes127Monitoring the SPA932128SPA932 Unit Monitoring Notes128SPA9x2 Phone Field Reference130Info Tab130System Information130Product Information131Phone Status131Ext Status132Line /Call Status133Downloaded Ring Tone134System Tab134System Configuration134Internet Connection Type and Static IP Settings135PPPoE Settings135Optional Network Configuration136VLAN Settings137SIP Tab137SIP Parameters137SIP Timer Values (sec)140Response Status Code Handling141RTP Parameters142SDP Payload Types144NAT Support Parameters146Linksys Key System Parameters147Provisioning Tab148Regional Tab148Call Progress Tones148Distinctive Ring Patterns151Control Timer Values (sec)152Vertical Service Activation Codes152Vertical Service Announcement Codes158Outbound Call Codec Selection Codes158Miscellaneous160Phone Tab162General163Line Key164Miscellaneous Line Key Settings165Line Key LED Pattern165Supplementary Services167Ring Tone168Auto Input Gain (dB)169Extension Mobility170Ext Tab170General171Share Line Appearance171NAT Settings172Network Settings172SIP Settings173Call Feature Settings176Proxy and Registration178Subscriber Information179Audio Configuration180Dial Plan182User Tab182Call Forward183Speed Dial183Supplementary Services183Web Information Service Settings (SPA962)184Traffic Service Information Settings (SPA962)184Audio Volume184Phone GUI Menu Color Settings (SPA962 only)184932 Tab (SPA962 only)185General186Unit 2186SPA932 Status186Creating an LED Script188LED Script188LED Script Examples188LED Pattern189Configuring a Dial Plan190Dial Plan Digit Sequences190Dial Plan Rules191Digit Sequence Syntax191Element Repetition191Sub-sequence Substitution191Intersequence Tones191Number Barring192Interdigit Timer Master Override192Local Timer Overrides192Pause192Dial Plan Examples192Dial Plan Timers193Interdigit Long Timer193Interdigit Short Timer193Dial Plans194Contacts195Size: 4.34 MBPages: 196Language: EnglishOpen manual
