User ManualTable of ContentsFront Cover1Mitel 8568 Telephone Quick Reference Guide3Notice5Contents11Getting Started15Welcome15About Your Telephone16Telephone Feature Descriptions17Handset17Display17Menu Buttons17Ring/Message Indicator17Speaker17Feature Buttons18Dialpad Buttons18Programmable Buttons19Software Updates19Telephone Signals20Comfort and Safety Tips20Headset Instructions21Personalizing Your Telephone23Adjusting the Viewing Angle23Installing Designation Cards24Changing Volume Levels25Changing the Ring Tone25Adjusting the Display Contrast25Listening to Background Music26Changing the Language26Using the Dialpad Buttons to Enter Characters27Using Programmable Buttons30Default Access Codes31Outside Line Access Codes31Extension Numbers31Default Feature Codes31Viewing Button Assignments34Resetting Programmable Buttons34Resetting the Telephone to the Default Settings34Switching Keymaps34Activating Door Relay35Answering and Placing Calls37Answering Calls37Answering Waiting Calls37Using Automatic Call Access37Redirecting Calls38Using Automatic Trunk Answer38Placing Calls38Placing Emergency Calls38Placing Internal Calls39Requesting a Callback (Queuing the Telephone)39Using Camp-on39Placing External Calls40Redialing a Number40Using Speed Dial41Using System Speed Dial41Using Station Speed Dial41Storing Station Speed-Dial Numbers41Dialing Station Speed-Dial Numbers41Deleting Station Speed-Dial Entries42Assigning Speed-Dial Numbers to Programmable Buttons42Using the Directory43Using Account Codes44Call Features45Using Handsfree Mode45Using Ring Intercom Always45Using Mute45Placing Calls On Hold46Entering a Hookflash46Transferring Calls46Transferring Calls to Other Extensions46Transferring Calls to External Numbers47Using Reverse Transfer47Viewing Your System Information47Viewing Caller ID Information47Forwarding Calls47Manual Call Forwarding48System Forwarding48Using Dynamic Extension Express49Placing Conference Calls51Adding a Conference Party51Transferring a Conference51Dropping Out of a Conference51Ending a Conference and Placing all Parties on Hold52Using Record-A-Call53Using Group Listen53Using Call Logging54Using Secondary Extension Buttons55Using Configuration Assistant56Changing Your Station Password56Accessing Configuration Assistant56Changing the Dynamic Extension Express Settings57Changing the DND Settings57Changing the Manual Call Forwarding Settings58Using Remote Programming59Changing the Dynamic Extension Express Settings59Changing the DND Settings60Changing the Manual Call Forwarding Settings60Changing the Station Password61Messages63Leaving Messages at Other Extensions63Viewing and Responding to Messages64Canceling Messages Left at Other Extensions64Deleting Waiting Inter-Station Messages64Using Do-Not-Disturb (DND)65Using Reminder Messages66Paging Other System Users67Placing a Page Announcement67Enabling or Disabling the Page Feature67Hunt Groups69Logging in to ACD Hunt Groups69Logging out of ACD Hunt Groups70Stopping the ACD Hunt Group Wrap-up Timer70Other Hunt Group Features71Requesting Agent Help71Diverting Hunt Group Calls71Hunt Group Supervisor Features72Accepting or Rejecting Agent Help Calls72Monitoring Calls72Stealing Hunt Group Calls72Using Barge-In73Troubleshooting75Contact Information75Error Messages75Troubleshooting Tips76Index79Back Cover86Size: 1.16 MBPages: 86Language: EnglishOpen manual