User ManualTable of ContentsCHAPTER 1 – PRODUCT DESCRIPTION AND SPECIFICATIONS5PRODUCT DESCRIPTION5PRODUCT FEATURES5PREREQUISITE: ORDERING THE DID LINE6SAFETY WARNINGS6TECHNICAL SPECIFICATIONS7RELATED MANUALS7CHAPTER 2 – SAMPLE SYSTEM8Introduction8Spigglebrim’s Initial Situation9Step 1 Practical: Add CallFinder and connect to network.10Step 1 Technical: Enter addresses of network servers in CF software11Step 2 Practical: Add DID lines and connect to CallFinder.12Step 2 Technical: Enter operating parameters of DID lines.13Step 3 Technical: Enter operating parameters of CallFinder channel (FXO)15Step 4 Practical: Connect CallFinder port (FXS) to PBX for special DID service (Field Support Dept.).16Step 4 Technical: Enter operating parameters of CallFinder channel (FXS).17Step 5 Practical: Map PBX Extensions to DID Numbers18Step 5 Technical: Create CallFinder Phonebook.19Step 6: Administering the CallFinder System20Conclusion21CHAPTER 3 – CALLFINDER SERVER INSTALLATION22PREREQUISITE: ORDERING THE DID LINE22WE SUPPLY22YOU SUPPLY23INSTALLATION, PART A: CONNECTING THE CALLFINDER TO POWER OUTLETS, PHONE LINES, AND ETHERNET231. Connect CallFinder 5Vdc Power Supply to AC Outlet232. Connect CallFinder 48Vdc Power Supply to AC Outlet233. Identify CallFinder’s Extension Ports (FXS/FXO) for Later Hookup234. Connect CallFinder to DID Lines245. Connect CallFinder to Ethernet Network246. Do Power-On Test24PART B: CONFIGURING THE CALLFINDER SERVER251. Collecting Configuration Data252. Setting Admin PC to Startup IP Address273. Logging In (I)274. Setting CallFinder IP Addresses285. Resetting Admin PC to Its Regular IP Address286. Logging In (II)287. Setting Administrative Functions298. Setting Up the Mail Server309. Configuring the CallFinder’s Channels3110. Connecting CallFinder to PBX3211. Testing the Channel with a Call3212. Changing Administrator’s Password for CallFinder SW3313. Assigning DID Numbers to PBX Users (Extensions)33CHAPTER 4 – CALLFINDER SOFTWARE SCREENS34Home Screen34Login Screen35Call Log Screen36Current Status Screen37Logout Option38Help Screen38Administration Screen39Phone Book Screen42Channel Configuration Screen44Password Administration Screen46CHAPTER 5 – CALLFINDER SERVER OPERATION47Front Panel LEDs47Updating CallFinder Firmware47Call Log Email Messages48Initializing and Busying DID Channel Modems48CHAPTER 6 - FFCF MANAGER INSTALLATION49Introduction49Installing FFCF Manager Software50Uninstalling or Reinstalling the FFCF Manager Software51CHAPTER 7 - FFCF MANAGER OPERATION55Introduction55FFCF Manager Command Summary55Opening the FFCF Manager Software56FFCF Manager Main Screen57FFCF Manager “Edit” Menu59Right-Click Menu for Selected CallFinder Device63FIRMWARE UPDATING PROCESS - DETAILED69CallFinder Channel-Modem Firmware Update69CallFinder Server Firmware Update73CHAPTER 8: TROUBLESHOOTING771. What if I can't see the web page for my CallFinder ?772. What if I don't get an email when I set the mail server address ?773. What if the CallFinder channel doesn't answer a call on the DID line?794. What if the CallFinder presents the wrong time of day?795. What if an immediate busy signal is received when dialing in on the DID line?796. What if the line suddenly disconnects just when a call is about to be connected?79CHAPTER 9 – REGULATORY INFORMATION8047 CFR PART 68 TELECOM8047 CFR PART 15 REGULATION81FAX BRANDING STATEMENT81CANADIAN LIMITATIONS NOTICE82INDUSTRY CANADA82CHAPTER 10: WARRANTY, SERVICE, & REPAIR83Size: 1.78 MBPages: 84Language: EnglishOpen manual