User ManualTable of ContentsChapter 1: Overview8About This Manual9Introduction to TI MultiVOIPs (MVP2400, MVP2410, & MVP24-48)12T1 Front Panel LEDs17Introduction to EI MultiVOIPs (MVP3010 & MVP30-60)19E1 Front Panel LEDs24E1 LED Descriptions25Introduction to Analog MultiVOIPs (MVP130, MVP-210/410/810 & MVP428)26Analog MultiVOIP Front Panel LEDs31Introduction to ISDN-BRI MultiVOIPs (MVP410ST & MVP810ST)35ISDN BRI MultiVOIP Front Panel LEDs39ISDN-BRI MultiVOIP LED Descriptions40Computer Requirements41Specifications42Specs for Digital T1 MultiVOIP Units42Specs for Digital E1 MultiVOIP Units43Specs for Analog/BRI MultiVOIP Units44Installation at a Glance45Related Documentation45Chapter 2: Quick Start Instructions46Introduction47MultiVOIP Startup Tasks47Phone/IP Details *Absolutely Needed* Before Starting the Installation48Gather IP Information48Gather Telephone Information (T1)48Gather Telephone Information (E1)49Gather Telephone Information (Analog)49Gather Telephone Information (ISDN BRI)50Obtain Email Address for VOIP (for email call log reporting)51Identify Remote VOIP Site to Call51Identify VOIP Protocol to be Used51Placement52The Command/Control Computer (Specs & Settings)52Quick Hookups53Load MultiVOIP Control Software onto PC58Phone/IP Starter Configuration59Phonebook Starter Configuration (with remote voip)66Outbound Phonebook66Inbound Phonebook70Phonebook Tips73Phonebook Example76Connectivity Test81Troubleshooting85Chapter 3: Mechanical Installation and Cabling87Introduction88Safety Warnings88Lithium Battery Caution88Safety Warnings Telecom88Unpacking Your MultiVOIP89Unpacking the MVP2410/301089Unpacking the MVP240090Unpacking the MVP-410x/810x91Unpacking the MVP210x92Unpacking the MVP13093Rack Mounting Instructions for MVP-2410/3010 & MVP-410x/810x94Safety Recommendations for Rack Installations9519-Inch Rack Enclosure Mounting Procedure96Cabling97Cabling Procedure for MVP2410/301097Cabling Procedure for MVP240098Cabling Procedure for MVP-410/410G/810/810G99Cabling Procedure for MVP-410ST/810ST101Cabling Procedure for MVP210x105Cabling Procedure for MVP130107Chapter 4: Software Installation108Introduction109Loading MultiVOIP Software onto the PC109Un-Installing the MultiVOIP Configuration Software116Chapter 5: Technical Configuration for Digital T1/E1 MultiVOIPs (MVP2400, MVP2410, MVP3010)119Configuring the Digital T1/E1 MultiVOIP120Local Configuration122Pre-Requisites122IP Parameters122T1 Telephony Parameters (for MVP2400 & MVP2410)123E1 Telephony Parameters (for MVP3010)124SMTP Parameters (for email call log reporting)125Local Configuration Procedure (Summary)126Local Configuration Procedure (Detailed)127Modem Relay144Chapter 6: Technical Configuration for Analog/BRI MultiVOIPs (MVP130, MVP-210/210G, MVP-410/410G, MVP-810/810G & MVP-410ST/810ST)195Configuring the Analog/BRI MultiVOIP196Local Configuration199Pre-Requisites199IP Parameters199Analog Telephony Interface Parameters (for MVP130/210/410/810)200ISDN-BRI Telephony Parameters (for MVP-410ST/810ST)201SMTP Parameters (for email call log reporting)202Local Configuration Procedure (Summary)203Local Configuration Procedure (Detailed)204Modem Relay221Chapter 7: T1 Phonebook Configuration277Configuring the MVP2400/2410 MultiVOIP Phonebooks278T1 Phonebook Examples3013 Sites, All-T1 Example301Configuring Mixed Digital/Analog VOIP Systems306Call Completion Summaries316Variations in PBX Characteristics319Chapter 8: E1 Phonebook Configuration320MVP3010 Inbound and Outbound MultiVOIP Phonebooks321Free Calls: One VOIP Site to Another322Local Rate Calls: Within Local Calling Area of Remote VOIP323National Rate Calls: Within Nation of Remote VOIP Site325Inbound versus Outbound Phonebooks326Phonebook Configuration Procedure330E1 Phonebook Examples3493 Sites, All-E1 Example349Configuring Digital & Analog VOIPs in Same System356Call Completion Summaries365Variations in PBX Characteristics368International Telephony Numbering Plan Resources369Chapter 9: Analog/BRI Phonebook Configuration371Chapter 10: Operation and Maintenance373Operation and Maintenance374System Information screen374Statistics Screens376About Call Progress376About Logs382About Reports385About IP Statistics386About Packetization Time390About T1/E1 and BRI Statistics393About Registered Gateway Details405MultiVoip Program Menu Items407Date and Time Setup409Obtaining Updated Firmware409Implementing a Software Upgrade413Identifying Current Firmware Version413Downloading Firmware414Downloading CAS Protocols417Downloading Factory Defaults419Setting and Downloading User Defaults421Downloading IFM Firmware423Setting a Password (Windows GUI)424Setting a Password (Web Browser GUI)427Un-Installing the MultiVOIP Software428Upgrading Software430FTP Server File Transfers \(“Downloads”\)431Web Browser Interface441SysLog Server Functions446Chapter 11: Embedded Gatekeeper (for MVP-210G/410G/810G)449Introduction to Embedded Gatekeeper450Getting Started with the Gatekeeper-Equipped MultiVOIP451Embedded Gatekeeper System Example454Gatekeeper Basics481Introduction481Mandatory Gatekeeper Functions481Address Translation481Admission Control481Bandwidth Control481Zone Management482Optional Gatekeeper Functions482Call Control Signaling482Call Authorization482Bandwidth Management482Call Management483Features483The Gatekeeper Protocols484MultiVOIP Gatekeeper Software Screens487GK Defined Service Types516Example of a Gatekeeper Service516Built-in Gatekeeper-Defined Services517Service Types: Zone Prefixes (1 and 2)517Service Types: Forward519Gatekeeper Log Data Data Files520Gatekeeper Software User License Agreement521Chapter 12 Warranty, Service, and Tech Support523Limited Warranty524Repair Procedures for U.S. and Canadian Customers524Technical Support526Contacting Technical Support526Chapter 13: Regulatory Information527FCC Declaration528Industry Canada529FCC Part 68 Telecom529Canadian Limitations Notice530Appendix A: Expansion Card Installation (MVP24-48 & MVP30-60)531Installation532Operation534Appendix B: Cable Pinouts535Appendix B: Cable Pinouts536Command Cable536Ethernet Connector536T1/E1 Connector537Voice/Fax Channel Connectors537ISDN BRI RJ-45 Pinout Information539ISDN Interfaces: “ST” and “U”540Appendix C: TCP/UDP Port Assignments541Well Known Port Numbers542Port Number Assignment List542Appendix D: Installation Instructions for MVP428 Upgrade Card543Installation Instructions for MVP428 Upgrade Card544Appendix E: Call States & Reasons for Embedded Gatekeepers548Call States and Call Reasons549Possible Call States of which the Embedded Gatekeeper Software can be notified549Call Reasons sent to Embedded Gatekeeper Software with respect to a Call State.552Index555INDEX556Size: 5.68 MBPages: 605Language: EnglishOpen manual