Nortel Networks NN43080-100 User Manuals

Table of Contents

• New in this release

  5
  • Features

    5
  • Other changes

    5
    • Revision history

      5
• Welcome

  6
  • Your new IP Softphone 3456

    6
  • Requirements

    7
  • Online help

    7
  • Nortel preferred configurations

    7
  • Related publications

    7
• Feature overview

  8
  • Starting up

    8
  • Signing in

    9
  • Screen layout

    9
  • Making a call

    10
  • Receiving calls

    12
  • Placing calls on hold

    13
    • Hold and resume

      14
  • Mute

    15
  • Call Transfers

    15
    • Blind Transfer

      16
    • Announced Transfer

      18
    • Quick Transfer List

      20
  • Contacts

    24
    • Creating Contacts

      24
    • Viewing Contacts

      26
    • Dialling Contacts

      27
  • Conference Calls

    28
    • Managing Conference Calls

      30
    • Disbanding Conferences

      31
    • Suspending a Conference

      31
  • Voicemail

    32
    • Voicemail Settings

      32
    • Accessing Voicemail

      34
  • Video Phone

    34
    • Making a Video Call

      35
    • Receiving a Video Call

      36
    • Video Conferencing

      36
    • Managing Conference Calls

      37
• Troubleshooting

  40
  • Configuration changes do not work

    40
  • Call Detail Reporting

    40