Nortel Networks NORSTAR VOICE MAIL 4.0 FAX P0886629 User Manuals

Table of Contents

• NVM 4.0 FAX SET UP AND OPERATION GUIDE

  1
• COPYRIGHT

  2
• Contents

  3
• How to use this guide

  6
  • Introduction

    6
  • How this guide is organized

    6
  • Conventions

    7
  • What appears on the display

    7
  • Prerequisites

    7
  • Other documents

    8
• Learning about FAX

  9
  • Introduction

    9
  • How FAX works

    9
  • Who can use FAX

    9
  • About Fax Mail

    10
  • Message Notification

    10
  • About the Virtual fax line

    10
  • About Fax-on-demand

    11
    • Call methods

      11
  • About Fax Answering

    11
  • About Fax Overflow

    12
  • Fax System Group message (Fax Broadcast)

    12
  • About FAX with CCR

    13
  • About Norstar Voice Mail reports

    13
• Setting up and maintaining FAX

  14
  • Introduction

    14
  • Entering characters using the Norstar Dialpad

    15
  • Setting the FAX System parameters

    15
  • Changing the FAX System parameters

    18
  • Adding a Fax Overflow Mailbox

    19
  • Changing the Fax Overflow Mailbox parameters

    21
  • Deleting a Fax Overflow Mailbox

    22
  • Adding a Fax System Group List

    23
  • Adding fax machine members to a Fax System Group List

    24
  • Sending a Fax System Group message (Fax Broadcast)

    25
• Setting up and maintaining Faxondemand mailboxes

  27
  • Introduction

    27
  • About Fax-on-demand Mailboxes

    28
  • Adding a Fax-on-demand Mailbox

    28
  • Changing the parameters of a Fax-on-demand Mailbox

    30
  • Choosing a Fax-on-demand call method

    31
  • Adding a Fax message from a fax machine telephone

    33
  • Adding a Fax message from a disk

    34
  • Recording a Fax-on-demand Mailbox Greeting

    36
  • Deleting and viewing fax selection numbers in a Faxondemand Mailbox

    38
  • Including a Fax-on-demand Mailbox in CCR

    38
    • Assigning a Home Fax Point

      39
    • Adding a Fax Point

      40
    • Changing a Fax Point

      41
  • Deleting a Fax-on-demand Mailbox

    42
• Troubleshooting FAX

  43
  • Introduction

    43
  • Problems and solutions

    43
  • Error messages

    46
    • Disabling and Re-enabling Norstar Voice Mail Channels

      47
• Examples and Tips

  49
  • Introduction

    49
  • Examples of FAX set ups

    49
  • FAX Tips

    50
  • Before you begin

    52
  • Programming overview

    52
  • Pre-installation checklist

    53
  • Dialing Translation Parameters

    53
  • Mailbox Administration

    54
  • Mailbox Configuration

    55
  • Fax System Group Lists

    56
  • Introduction

    57
  • How the Dialing Translation Table works

    57
    • Telephone number Translation

      58
    • Network Access

      59
  • Dialing Translation Parameters

    60
    • Setting the Dialing Translation Parameters

      60
  • Dialing Translation Table Administration

    62
    • Setting up a Dialing Translation Table

      62
    • Reviewing the entries in the Dialing Translation Table

      63
    • Finding an entry in the Dialing Translation Table

      64
    • Changing an entry in the Dialing Translation Table

      65
    • Deleting a Dialing Translation Table entry

      66
  • Technician Created Dialing Translation Table

    67
    • Creating the Dialing Translation Table file

      67
  • Installing the Dialing Translation Table onto the NorstarVoiceMail System

    68
    • Creating a DOS system disk

      68
    • Creating an Autoexec.bat file

      69
    • Loading the files onto the DOS system disk

      69
    • Loading the Dialing Translation Table file onto the Norstar Voice Mail system

      70
  • Introduction

    72