Nortel Networks P0857846 User Manuals

User Manual (English)User Manual (English)

User Manual

Table of Contents

MICS 2.0 SYSTEM COORDINATOR GUIDE
1
Contents
4
Getting started with Norstar
14
- Using this guide
  14
- Understanding programming
  14
- Before you start
  15
- What you’ll need to do programming
  15
- Using Buttons
  16
  - Using the buttons under the display
    18
    - Display buttons
      18
  - The programming overlay
    18
    - Placing the programming overlay
      19
- A map for working in programming
  20
- Starting and ending a session
  23
- Ending a session
  23
Frequently used programming operations
26
- Changing the time and date on the display
  26
- Adding or changing a system speed dial
  28
- Changing the name of a telephone
  31
  - Begin the programming session
    31
  - Change the name of a telephone
    31
- Changing the name of a line
  33
  - Begin the programming session
    33
  - Change the name of a line
    33
- Making changes to Call Forward No Answer
  35
- Making changes to Call Forward on Busy
  37
  - Begin the programming session
    37
  - Change where a call goes when a telephone is busy
    37
- Change the Do Not Disturb on Busy feature
  38
  - Begin the programming session
    38
  - Change Do Not Disturb on Busy
    38
- What would you like to do next?
  39
Answering calls
40
- Answering an incoming call
  40
  - Line buttons
    40
  - Incoming line group buttons
    40
  - What line indicators mean
    41
  - Rings you may hear
    41
- Answering calls at a prime telephone
  41
  - Displays
    41
- Using a central answering position (CAP) module
  42
  - Customizing your CAP module
    43
  - Monitoring telephones with the CAP module
    43
- Release button
  43
- Hearing aid compatibility
  44
- Viewing information about a call on the display
  44
- Picking up a call ringing at another telephone
  46
- Creating a Conference Call
  50
- Listening to a call as a group
  53
  - Canceling Group Listening
    53
- Using Handsfree/Mute
  53
- Turning Privacy on or off for a call
  57
  - Creating a conference by releasing privacy
    57
  - Making a call private
    58
- Checking the length of a call using Call Duration Timer
  58
  - Displays
    58
- Disconnecting by accident
  58
- Time
  58
Making calls
59
- Displays
  59
- Choosing a line using a line button
  61
- Line pools
  61
  - Using a line pool to make a call
    62
  - Programming a memory button with a line pool feature code
    62
- Changing how you dial your calls
  62
  - Using Standard dial
    63
  - Using Automatic dial
    63
  - Using Pre-dial
    63
- When the internal number you have called is busy
  64
  - Priority Call
    64
  - Making a priority call
    64
  - Giving a telephone the ability to make priority calls
    64
    - Displays
      64
  - Using Ring Again
    65
  - Turning on Ring Again
    65
  - Canceling Ring Again
    65
    - Displays
      66
Time savers for making calls
68
- Storing a number on a memory button for Autodial
  68
- Using Last Number Redial
  70
- Preventing a telephone from using Last Number Redial
  70
  - Displays
    71
- Using Speed Dial
  71
- Making a speed dial call
  72
  - Changing and adding System Speed Dials
    72
  - Adding or changing User Speed Dial
    72
    - Displays
      72
- Using Saved Number Redial
  73
  - Saving a number
    74
  - Dialing a saved number
    74
- Preventing a telephone from using Saved Number Redial
  74
  - Displays
    74
Handling many calls at once
76
- Using Hold
  76
  - Retrieving a held call
    76
  - Holding automatically
    76
  - Listening on hold
    76
  - Holding a call exclusively
    77
    - Displays
      77
- Using Call Queuing
  77
Transferring calls
78
- Using the transfer feature
  78
  - Transferring a call
    78
  - Transferring external calls
    78
  - Canceling a transfer
    79
    - Displays
      79
- Using Camp-on
  80
  - Displays
    81
- Parking a call
  82
  - Retrieving a parked call
    82
  - Using Call Park
    82
    - Displays
      83
- Using Callback
  83
Forwarding your calls
84
- Forwarding your calls to another Norstar telephone
  84
- Line Redirection
  87
Communicating in the office
92
- Paging
  92
- Sending messages using the display
  95
- Using Voice Call
  98
Tracking your incoming calls
100
- Using Call Log
  100
  - Call Log options
    101
  - Logging a call manually
    101
  - Deleting old log items
    101
  - Viewing your Call Log
    102
  - Viewing a Call Log item
    102
  - Erasing log items
    102
  - Making a call using Call Log
    103
  - Creating a password to your Call Log
    103
  - Changing your Call Log password
    104
  - Deleting an assigned password
    104
  - Programming a telephone to log calls automatically
    104
    - Displays
      104
- Using Voice mail
  106
Customizing your telephone
108
- Finding out what a button does using Button Inquiry
  108
  - Displays
    108
- Making the display darker or lighter using Contrast adjustment
  108
- Changing the language on the display
  109
  - English
    109
  - French
    109
  - Spanish
    109
- Programming a feature code onto a memory button
  109
  - Programming feature buttons
    109
  - Erasing a feature button
    110
    - Displays
      110
- Moving line buttons
  111
  - Displays
    111
- Changing the type of ring
  112
- Adjusting the Ring volume
  112
- Hiding the message or calls indication
  112
  - Restoring the messages and calls indication
    112
User Preferences
114
- Using User Preferences
  114
Telephone features
122
- Naming a telephone or a line
  122
- Moving telephones
  122
- Stopping calls from ringing at your telephone using Do Not Disturb (DND)
  123
  - Stopping calls
    123
  - Refusing to answer a call
    123
  - Canceling Do Not Disturb
    123
    - Displays
      123
  - Using Do Not Disturb
    123
- Using Background Music
  124
  - Turning Background Music off
    124
ISDN terminals and services
126
- ISDN applications
  126
  - Videoconferencing and video telephony
    126
  - Desktop conferencing
    126
  - File transfer
    127
  - Telecommuting
    127
  - Group 4 fax
    127
  - Remote LAN access
    127
  - Leased line backup
    127
  - LAN to LAN bridging
    127
  - Broadcasting
    127
  - Video surveillance
    127
  - Internet and database access
    128
- ISDN network features
  128
  - Nortel DMS-100 switch
    128
  - AT&T (Lucent) 5ESS switch
    128
  - Siemens EWSD switch
    129
Using System features
132
- Using alternate or scheduled services
  132
- Turning Services on and off
  132
  - An example of how to turn on a Service manually
    134
- Turning Services on and off using feature codes
  134
  - Viewing the active Services from a two-line display telephone
    135
  - Viewing the active Services from a one-line display telephone
    136
    - Displays
      136
- Using passwords
  137
  - Using a Basic password
    138
  - Registration password
    138
  - Changing passwords
    139
  - Clearing a Call Log password
    139
- Using special telephones
  140
  - Direct-dial
    140
  - Changing the directdial telephone assignments
    140
  - Hotline
    141
  - Bypassing a Hotline
    141
  - Making a telephone a hotline telephone
    141
  - Control telephone
    142
- Using Set lock
  142
- Changing Set Lock programming for a telephone
  143
- Using an auxiliary ringer
  143
  - Turning the auxiliary ringer for a telephone on or off
    144
- Using Host System dialing signals
  144
  - Link
    144
  - Preventing a telephone from using Link
    145
  - Pause
    145
  - Long Tones
    146
    - Displays
      146
  - Programmed Release
    146
  - Run/Stop
    146
  - Wait for Dial Tone
    147
    - Displays
      147
  - Using pulse dialing for a call
    147
- Using your Norstar system from an external location
  148
- Tones
  150
- Using Class of Service passwords
  150
  - Changing your Class of Service
    151
    - Displays
      151
General System features
152
- Set profile
  152
- Line profile
  152
- Pulse or tone dialing
  152
- Disconnect supervision
  152
- Incoming line groups
  153
- Internal numbers
  153
- Line assignment
  153
- Target line
  154
- Line pools
  154
- Overflow call routing
  154
- M7100 telephone
  155
  - Memory buttons
    156
  - Oneline display
    156
    - Substitutes for display buttons
      157
  - Prime line
    157
  - Private lines
    157
  - Volume bar
    157
  - Wall mounting
    157
Troubleshooting
158
- Using the alarm telephone
  158
- Reporting and recording alarm codes
  158
  - Displays
    158
- Testing the telephone
  158
Common feature displays
162
Index
166

Size:

2.21 MB
Pages:

187
Language:

English

User Manual

Table of Contents

Size:

2.21 MB
Pages:

187
Language:

English