User ManualTable of ContentsTask List3Contents5Getting started9About this guide9Audience9Acronyms9Symbols and conventions used in this guide11Related publications12How to get help13SRG50 overview15SRG50 creation16SRG50 keycode activation17SRG50 and BCM50 features comparison18Supported devices19SRG50 terminology20Coordination with the main office call server21SRG operating modes21Normal mode21Local mode23SRG installation and configuration summary24Process map for installing and configuring an SRG26Task summary27Foundation configuration27IP telephone configuration28Dialing plan configuration29VoIP trunk configuration29Call routing configuration31Redirection and call forward configuration31CS 1000 considerations33CS 1000 and SRG terminology comparison33Normal and local mode overview35Normal mode35Local mode35Survivability36Recovery to normal mode37Testing the telephone in local mode37Virtual trunk capacity38Vacant Number Routing (VNR)38Bandwidth management38Network Bandwidth Management (NBWM)39Adaptive Network Bandwidth Management (ADBWM)39Alternative Call Routing (ACR)39Bandwidth management configuration: NBWM, ADBWM, and ACR40Emergency Services Access (ESA) configuration42CS 1000 information for the SRG44S1000 Main Office Settings panel44IP telephones redirection47IP telephones numbers and models47S1000 IP Terminal Details panel48IP telephone settings50Firmware upgrade51Supported firmware51Firmware upgrade procedure51IP telephones setup and configuration53Registration password53Local mode indication55IP telephone codec and jitter settings55Telephone (DN) records configuration56Received numbers configuration59DHCP settings configuration60Call forwarding options60Configuration settings for redirected phones61Test Local Mode61Features in local mode62911 Emergency Services Support63Setting up the private VoIP network65Basic parameters67Private dialing plan68Meridian Customer Defined Network (MCDN)69QoS settings (codec, jitter buffer, and related items)70Network security72VoIP trunking configuration72Fallback configuration72Gatekeeper routing73Line pools74Call routing74Outgoing calls configuration74SRG PSTN access76Remote Access Package for VoIP trunks76PSTN destination codes configuration77Main office information78External attendant support78PSTN access and analog devices79PSTN access considerations79Analog devices considerations79Troubleshooting83IP telephone troubleshooting83IP terminal details84Probable causes for redirection failure85Troubleshooting fallback to local mode86IP telephones manual redirection86Cannot clear alarms using an alarm set87Telephone features in normal and local mode89Normal mode89Local mode89IP Phone 1110 in Local mode90IP Phone 1120E in Local mode91IP Phone 1140E in Local mode91IP Phone 2001 in Local mode92IP Phone 2002 in Local mode92IP Phone 2004 in Local mode93IP Phone 2007 in Local mode93IP Phone 2033 in Local mode94IP 2050 Softphone in Local Mode95ATA extension features95Glossary97Index99Size: 2.29 MBPages: 102Language: EnglishOpen manual